Arlington Acura in Palatine

Acura RDX 2019 first maintenance The service was done well and only within 35 minutes. The service included oil change and tires rotation. Thumbs up to Mark Neitzke for excellent cus The service was done well and only within 35 minutes. The service included oil change and tires rotation. Thumbs up to Mark Neitzke for excellent customer service! Thanks! More

service Jeremy took care of recall repair when I brought car for oil change. It was great and I don’t have to make another appointment. Jeremy took care of recall repair when I brought car for oil change. It was great and I don’t have to make another appointment. More

Consistent great service The staff are very approachable, friendly, and effficient. I regularly come back for oil changes and other maintenance because of the great experience The staff are very approachable, friendly, and effficient. I regularly come back for oil changes and other maintenance because of the great experience. When I had a past issue, they took the time understand the problem and offered reasonable solutions of what is necessary. Keep up the great work! More

Unexpected Repair I have been bringing my car here since I purchased it and they don’t disappoint. Most recently, I hit a sinkhole in the city which required replacemen I have been bringing my car here since I purchased it and they don’t disappoint. Most recently, I hit a sinkhole in the city which required replacement of two tires, rims, alignment, etc. I had the car towed 35 miles to Arlington Acura because I don’t trust anyone else to fix it properly. Kudos to the entire service team, but especially Mark who goes above and beyond. More

Still cruising Great people that treated us like family and made us feel welcome The design of the cars is as good as any on the market Great people that treated us like family and made us feel welcome The design of the cars is as good as any on the market More

Safety recall. I have worked with Mark a couple of times now. Keep me informed on when the car would be finished while I was waiting. Very friendly and courteous. I have worked with Mark a couple of times now. Keep me informed on when the car would be finished while I was waiting. Very friendly and courteous. More

The best place for servicing an expensive vehicle If you own any Acura vehicle, you already know how expensive servicing it can be. I drive 45 minutes to an hour to get to this place, passing another If you own any Acura vehicle, you already know how expensive servicing it can be. I drive 45 minutes to an hour to get to this place, passing another Acura dealership that is 20 minutes from my house. Why? Because of the great service and best pricing you can get owning an MDX. The work is quality and is guaranteed if anything should go wrong after servicing. So far the pricing has been affordable for me. The dealership that I pass by, was double charging me for services, until I found this place. It gives me peace of mind, that they know what they're doing with such an expensive vehicle. All of the servicemen here are polite and professional and honest and have had my car in at one time or another for servicing. But one servicemen that stands out is Aamer Ali. He tells me everything that needs to be done even though I cannot afford to have everything done all at one time. But he tells me which is most important to keep it safe and running, and gives me the best affordable pricing for each, with every kind of discount he can find. And it is guaranteed work. My car is still running like new. And it has over 200,000 miles on it. A great place to get your Acuras serviced and piece of mine. Thank you. More

Exceptional service visit Everything went awesome from the point of dropping my vehicle off for repairs to driving back in with the loaner vehicle. Jeremy the service advisor w Everything went awesome from the point of dropping my vehicle off for repairs to driving back in with the loaner vehicle. Jeremy the service advisor was great in guiding me with tire decisions to keeping me informed of a recalls that needed to be performed, I was even introduced to one of the lead techs Joe by Omar the service manager. We can easily feel like an outsider looking in when visiting service departments but actually felt like family when I left there, kudos to you all and thank you. More

The best dealership for support and service around. Dealing with Acura of Arlington is always a pleasure. Friendly, honest, and they always do a great job. They are also in constant communication when m Dealing with Acura of Arlington is always a pleasure. Friendly, honest, and they always do a great job. They are also in constant communication when my car is in their shop. A+ More

Great Service! Fast! Reasonably priced! They get you in and get you out in no time at all. Good car wash, too! Very professional operation! Fast! Reasonably priced! They get you in and get you out in no time at all. Good car wash, too! Very professional operation! More