Arlington Acura in Palatine

Always polite and attentive to needs, all guys awesome Been coming to Arlington Acura for 20+ years. No high pressure sales, more advisors. Always feel like I'm getting an honest assessment of needed rep Been coming to Arlington Acura for 20+ years. No high pressure sales, more advisors. Always feel like I'm getting an honest assessment of needed repairs/maintenance and those that can be delayed until my next visit. More

professional I usually work with Jeremy. He is always polite, friendly and knowledgeable. It is bogus to demand a certain length! A stupid idea, you are luc I usually work with Jeremy. He is always polite, friendly and knowledgeable. It is bogus to demand a certain length! A stupid idea, you are lucky to get any comment. More

Jeremy is awesome! Jeremy did a wonderful job. He communicated consistently throughout the process and got everything taken care of perfectly. He could not have been e Jeremy did a wonderful job. He communicated consistently throughout the process and got everything taken care of perfectly. He could not have been easier to work with. I admit I am difficult to please and Jeremy exceeded expectations. Keep up the good work! More

Always Satisfied Excellent service, fast turnaround and quality work was performed. Jeremy is the absolute best and friendliest service advisor. I will always come to Excellent service, fast turnaround and quality work was performed. Jeremy is the absolute best and friendliest service advisor. I will always come to this dealership. More

Customer for over a Decade! AAIP Service Department is bar none, the department all are judged against. I have been a customer for over a decade now and yet each and every time AAIP Service Department is bar none, the department all are judged against. I have been a customer for over a decade now and yet each and every time I need to have my vehicles serviced, the entire staff makes me feel welcomed and. more importantly, honored they are receiving my business. Knowledge, integrity, and honesty are key to a successful business, and the Rhorman Group has this ten fold in the staff of their Service Department at AAIP. The Service Department was a deciding factor in why I purchased my ACURA form AAIP. You cant go wrong servicing your vehicle at AAIP, but you may somewhere else! More

Great service as always The work was performed in a timely manner and they kept me up to date throughout. Super friendly and clean. Easy to drop off and pick up. The work was performed in a timely manner and they kept me up to date throughout. Super friendly and clean. Easy to drop off and pick up. More

The Service was long yet I was able to leave with a car . The service you provide to the customer is the best. Great customer service!! The service you provide to the customer is the best. Great customer service!! More

Jeremy was very customer centric and took care of my needs. He explained what was needed, costs and options. I worked worked with him before and alway he was pleasant. needs. He explained what was needed, costs and options. I worked worked with him before and alway he was pleasant. More

Great customer service! I’ve purchased 7 Acura’s from this dealership which pretty much says it all! Everyone is very friendly and helpful. It’s very nice to walk in and be g I’ve purchased 7 Acura’s from this dealership which pretty much says it all! Everyone is very friendly and helpful. It’s very nice to walk in and be greeted by name! I highly recommend this dealership to all my family and friends! More

Great Service Mark is always helpful and very friendly. I have been coming to this dealer for 15 years and always have been treated very well. Thank you ! Mark is always helpful and very friendly. I have been coming to this dealer for 15 years and always have been treated very well. Thank you ! More