Arlington Acura in Palatine

Prompt , not too long wait. Highly satisfied,. Job done well, car wash very good. What else must I say, can't make up words. Thanks well, car wash very good. What else must I say, can't make up words. Thanks More

I had problem with the car, the electronics stooped working. They just reset software and didn't find the root cause. They gave me car back without any paper work. I had to ask for service report for working. They just reset software and didn't find the root cause. They gave me car back without any paper work. I had to ask for service report for this job. More

I can’t say enough good things about the Service Department at Arlington Acura in Palatine. I have been taking my cars there for 13 years now. Even though I only drive used cars with lots of mile Department at Arlington Acura in Palatine. I have been taking my cars there for 13 years now. Even though I only drive used cars with lots of miles, they always treat me like I am their #1 VIP Customer. I can always easily get an appt., they’re always super helpful, they always wash my car without me asking. They have a nice waiting room. And, they only do what work needs to be done on my car. I never feel scammed. All of the Service guys are great, but I think I am assigned to Jeremy, and he is always helpful . He likes chocolate chip cookies, so sometimes I drop some off as a little thank you. if my car needs a longer service, they always have a loaner car ready for me, at no charge. A+ service for sure! More

This dealership is fantastic! Their Service Department is always quick and courteous. I cant say enough good things, I have been buying and taking cars there for 16 years. Jeremy Hardman is great. always quick and courteous. I cant say enough good things, I have been buying and taking cars there for 16 years. Jeremy Hardman is great. More

FANTASTIC Customer Service I’ve been coming to this dealer to service my car for over ten years. They never disappoint when it comes to their service. No matter who takes care o I’ve been coming to this dealer to service my car for over ten years. They never disappoint when it comes to their service. No matter who takes care of me, they’re always friendly and efficient. This week Aamer Ali took care of the service I needed and due to a time constraint on my part, he was able to get all of the work done on my car on short notice and within my timeframe. Fantastic job by their entire team. More

Mark is the best! He always explains everything and sends pictures, when needed. I like how he can text when he is working on my car. It makes things very easy. pictures, when needed. I like how he can text when he is working on my car. It makes things very easy. More

Always get the best service I could ask for. I have been getting cars serviced for over 50 years and I have never had a consistently better level of service than at Arlington Acura. They always e I have been getting cars serviced for over 50 years and I have never had a consistently better level of service than at Arlington Acura. They always exceed my level of expectations. Jeremy is the best by far. This dealership always provides the best environment for buying and servicing a car. More

I had scheduled vehicle service here at Arlington Acura, of which it was clean & met my satisfaction. I will be using this company again & at this time I would recommend this facility to others. of which it was clean & met my satisfaction. I will be using this company again & at this time I would recommend this facility to others. More

Great service as usual. I always ask for Mark, he is the best, always helps me and ensures the car is perfect when it returns. best, always helps me and ensures the car is perfect when it returns. More

Excellent as always Always appreciate the dialogue; letting me know about upcoming scheduled services, performing the services quickly and correctly, and no "surprises". Always appreciate the dialogue; letting me know about upcoming scheduled services, performing the services quickly and correctly, and no "surprises". Have been coming here for years, and will continue to do so. More