Arlington Acura in Palatine

Service is the best!! Very easy to get appointment, friendly and honest. Always recognize me even though I only go once or twice a year. friendly and honest. Always recognize me even though I only go once or twice a year. More

This is my go-to dealership, attentive to customer's need in a timely manner. I never have any problem after a visit because they spot the issue and get it fixed. in a timely manner. I never have any problem after a visit because they spot the issue and get it fixed. More

THEY ALWAYS LOOK AFTER MY CAR, AND DONOT RECOMEND EXTRA WORK THEY ONLY DO THE WORK NECESSARY, AND NOT MORE, AND ADVISE WHAT NEEDS TO BE DONE ON MY NEXT VISIT, TIRES AND 50,000 MILE SERVICE. THEY ONLY DO THE WORK NECESSARY, AND NOT MORE, AND ADVISE WHAT NEEDS TO BE DONE ON MY NEXT VISIT, TIRES AND 50,000 MILE SERVICE. More

Great service, great people! I am a customer for life. Aamer is great at what he does and I don’t think I will never go anywhere else and continue owning Acura’s Aamer is great at what he does and I don’t think I will never go anywhere else and continue owning Acura’s More

As good as I anticipated it would be. Always have fast, courteous service and Jeremy is a pleasure to work with. Have been a client of your service department since 2001 and have never ha Always have fast, courteous service and Jeremy is a pleasure to work with. Have been a client of your service department since 2001 and have never had a bad My recent service was no exception. However, I must say that the service waiting is looking mighty shabby lately and needs some serious attention. More

2005 Acura RL Bad Ankle Excellent as always. Reason I come back is your service team. I am in the service industry and they touch all the bases. I wish they could work for us Excellent as always. Reason I come back is your service team. I am in the service industry and they touch all the bases. I wish they could work for us. More

This place and their people, just make you going. Easy to work with, honest, responsive, professional, and attentive. Have my 3rd Acura from here and service them here for over 15 years and they just get bet work with, honest, responsive, professional, and attentive. Have my 3rd Acura from here and service them here for over 15 years and they just get better and better. More

Great service department Jeremy Hardman in service was terrific. He communicated well and was extremely professional. He understood that I wanted to keep my car running for Jeremy Hardman in service was terrific. He communicated well and was extremely professional. He understood that I wanted to keep my car running for another five years, and when I needed new tires (which he talked me through) he made sure the car was thoroughly inspected and recommended necessary repairs, many of which were still under warranty. I feel safe having my teens driving this car. More

Great Customer Service in Service Center I drove over a screw that was stuck in my tire. I drove in to the service center without an appointment and they handled checking the tire and replaci I drove over a screw that was stuck in my tire. I drove in to the service center without an appointment and they handled checking the tire and replacing it in under two hours. Mark handled the Customer Care claim seamlessly so I drove away with a new tire at a cost. More

A! Service The whole service team treats you with respect and courtesy from the minute you call until you pick up your completed car. Great Job TEAM The whole service team treats you with respect and courtesy from the minute you call until you pick up your completed car. Great Job TEAM More