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Arapahoe Kia

Greenwood, CO

Overview
Employees
Reviews
Vehicles
4.7
794 Reviews
Welcome to Arapahoe Kia! Innovation that excites. Customer service that excels. When you visit Arapahoe Kia, you'll be treated like family. We are proud to offer excellent customer service, a friendly environment, great cars and attractive financing options. We have all the latest Kia models for every taste and every budget. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. If it's a pre-owned vehicle you're looking for, you'll discover a huge inventory of high-quality vehicles by all the top automakers, all of which have gone through our detailed quality inspection process. We understand the excitement that comes with finding a new car, so if you are looking for financing or lease options, we make the process simple and fast! We work with many different banks that want to do business with you! Our full service repair shop is staffed with highly-trained certified technicians, using state-of-the-art equipment, to ensure the best care for your vehicle. Their number one priority is you and the safety of your vehicle.
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9400 East Arapahoe Road

Greenwood, CO

80112

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Showing 794 reviews

March 23, 2024

Steve and team were exceedingly helpful and took the time to actually find the issue with my vehicle. I have been dealing with creaking and issues in the tailgate for some time now and was not helped at anot More

by CHELSEACHALBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 25, 2024 -

Arapahoe Kia responded

Chelsea, we're glad to know Steve and our team at Arapahoe KIA were able to help you out with your vehicle's issue. We always strive for top-notch service! Thanks for the review!

March 22, 2024

Arapahoe Kia does not do good work on my 2015 Kia Soul. They do the minimum work so the customer pays high cost. I will not recommend this business to anyone. More

by BVIESCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gurle, Mark
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Mar 22, 2024 -

Arapahoe Kia responded

Thank you for your feedback. Please reach out to our Customer Relations Manager, Morgann Hines, at 303-874-2522 so she can get more detail and hopefully remedy the situation.

March 22, 2024

Overall they're ok but need to pay proper attention on the customer needs and need to hire proper technicians More

by FAIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind as we work to continually improve the service we provide to our valued customers. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 21, 2024

Great, quick service. Excellent communication. Didn't try to upsell me anything. Did a thorough check of the car. Very happy! More

by MCCOY.KATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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Mar 21, 2024 -

Arapahoe Kia responded

Hi McCoy! We're delighted to know that you had a great experience with our service team at Arapahoe KIA! We always aim for excellent communication and thorough checks. Thanks for the positive feedback, we appreciate it!

March 21, 2024

I dropped my car off before 8am. called at 1pm was told they did the brakes but still needed to do recalls.I came by at 2ish and asked how far along they were.They did not even start More

by JOSHGUERIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Arapahoe Kia responded

Josh, thank you for the review. It's important that we provide all our customers with accurate information and timely service, so it's disappointing to hear about this experience. We appreciate your feedback and will utilize it to help improve our service & processes moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 21, 2024

No communication from service advisor while car was being service. Advisor leaves for the day, had to ask someone else about the status of my car More

by frederickccabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ an Mark G
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Mar 21, 2024 -

Arapahoe Kia responded

Frederick, thank you for the review. I'm sorry to hear about this situation and will make sure it gets addressed with the appropriate members of our team. I hope you'll consider giving us the opportunity to provide you with a better experience in the future. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 21, 2024

John, our sales manager and the team at Arapahoe Kia treated us very well, made the car buying experience simple and got us a great deal. More

by JOHN.SCHAFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Alvarez
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Mar 22, 2024 -

Arapahoe Kia responded

Hi John! It's great to know that John from our team at Arapahoe Kia made your car-buying experience a smooth one. We appreciate the shout-out and look forward to serving you again in the future!

March 20, 2024

Everyone there was so nice and helpful. We will continue to buy cars from them in the future. More

by FIELDINGFAMILY42719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kindle
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Mar 20, 2024 -

Arapahoe Kia responded

Thank you for giving our Arapahoe KIA team an opportunity to earn your business! We appreciate your kind review and look forward to working with you again in the future!

March 20, 2024

Real professionals at Arapahoe Kia. No hassle, no hustle. Would definitely recommend. Shout out to Chelsea, she did it right! More

by KPRICE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Lasley
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Mar 21, 2024 -

Arapahoe Kia responded

Hi K Price! We're glad to know that you had a hassle-free experience at Arapahoe KIA! Your recommendation means the world to us. We'll make sure Chelsea hears about your positive feedback, too. Thanks for choosing us!

March 19, 2024

Arapahoe Kia excels with professional, timely, and responsive staff, making the experience seamless and stress-free. More

by TORI.R.LUCERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hammer
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Mar 19, 2024 -

Arapahoe Kia responded

We're so glad to know that you had a seamless and stress-free experience with us at Arapahoe KIA. Our team is always here to provide professional, timely, and responsive service. Thanks for the review!

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