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Arapahoe Kia - Service Center

Greenwood , CO

4.6
252 Reviews

252 Reviews of Arapahoe Kia - Service Center

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June 05, 2024

Number one on service and product knowledge ,clean environment and knowledgeable and professional staff .definitely the best service department in Colorado More

by WILLIAMSGARY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Mcfarlene
Jun 05, 2024 -

Arapahoe Kia responded

Gary, thanks for the fantastic feedback! We're proud to hear our service and staff at Arapahoe KIA met your expectations. We appreciate your support!

June 05, 2024

Service center was excellent and got my car done quicker than they said. The only issue was the insanely high cost for a cabin filter replacement. $90 for a $20 filter is quite a rip off, but overall very s More

by GARYTENNENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 06, 2024 -

Arapahoe Kia responded

Gary, we're glad to hear you were satisfied with the service at Arapahoe KIA and appreciate your feedback on the cabin filter cost. We'll take this into consideration for future improvements!

June 02, 2024

I came in for a recall notice and I was greeted and treated like a king once again. More

by MITCH17654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Jun 03, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

June 01, 2024

Very regular provision of the service offered, compared to what is received in other car brands. More

by ORJOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Arapahoe Kia responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Morgann Hines - Customer Relations Manager - 3038742522

June 01, 2024

Excellent customer service! No delays, Donnie was great! texting system during the appointment with updates was great More

by MTEPPICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie 5 stars
Jun 03, 2024 -

Arapahoe Kia responded

We're glad to hear you had a smooth experience with Donnie and our texting system at Arapahoe KIA. Thanks for the review!

June 01, 2024

Easy and fast check-in. Great communication on the status of work. I was offered a Lyft since I didn't have a ride back to the dealership -- that was a bonus! More

by CTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Jun 03, 2024 -

Arapahoe Kia responded

We're glad to hear you had a smooth experience with our team at Arapahoe KIA! Offering a Lyft is just one way we aim to make things convenient for our customers. Thanks for the great review!

May 31, 2024

Friendly and knowledgeable sales staff that helped me out tremendously. Will be back the next time I search for a vehicle. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Arapahoe Kia responded

Mike, we're delighted to hear our team at Arapahoe KIA provided such great assistance. We look forward to helping you again in the future!

May 29, 2024

Jon Alvarez is a gem! He did a great job walking my teenage son through his first car purchase. He started off asking questions about his needs and wants and then matched More

by EVANS8817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alvarez
May 29, 2024 -

Arapahoe Kia responded

We're delighted to hear that Jon Alvarez provided excellent service and made your son's first car purchase a smooth experience at Arapahoe KIA. Thanks for sharing such positive feedback! Enjoy the new ride!

May 26, 2024

Service work was done correctly and diagnosis was thorough and accurate. They kept me informed of the repair progress. Communication was clear and polite. More

by TOM H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Arapahoe Kia responded

Tom, we're glad to hear our team at Arapahoe KIA provided thorough and accurate service while keeping you informed. Thanks for the positive feedback! We'll see you next time. Safe travels!

May 24, 2024

Cj was great. Kia support sucks . they told me to update my GPS software and now my car thinks I’m in Michigan when the car has been in Colorado the whole time More

by 58SKYHAWKWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Arapahoe Kia responded

Thank you for the feedback. We're glad to hear CJ provided great service, but we're sorry about the GPS issue. Please reach out so we can help resolve this for you!

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