Arapahoe Kia

I just had another fantastic experience at Arapahoe Kia as a repeat customer! From the moment I walked in, Cedric Shambee, the sales representative, was warm and attentive, making me feel right at home. Th as a repeat customer! From the moment I walked in, Cedric Shambee, the sales representative, was warm and attentive, making me feel right at home. The finance manager, Chelsea Lasley, was friendly and thoroughly explained the extended service options available. I truly appreciated the pressure-free atmosphere. The dealership was clean and comfortable, which added to my overall enjoyment. I'm absolutely thrilled with my new car and grateful for the exceptional service I received. I highly recommend Arapahoe Kia to anyone in the market for a vehicle! More

The car buying experience was very easy. No pressure. My sales person Marilyn was great. No pressure. My sales person Marilyn was great. More

I had to wait 90 minutes for the Service Department employee to program a 2nd key (I did not receive a 2nd key when I bought the car). When I was about to leave, I tried the new key. It did not work. I employee to program a 2nd key (I did not receive a 2nd key when I bought the car). When I was about to leave, I tried the new key. It did not work. I told the Service counter employee that it did not work. After waiting another 30 minutes, an employee came out to my car and programmed it. This is very unsatisfactory, especially buying 3 Kias in less than a year from this dealership. More

This was my very first service at this Dealership on a brand new 2024 KIA. Donni Franklin my service advisor and Jahiem Williams my sales advisor took really good care of me. Car was serviced on time and brand new 2024 KIA. Donni Franklin my service advisor and Jahiem Williams my sales advisor took really good care of me. Car was serviced on time and delivered clean with a complimentary car wash. More

Cedric at Arapahoe Kia made our car buying experience a breeze! I inquired for a specific car and he was able to source it for me and made sure I was able to see it in a timely manner. When I went in, he s breeze! I inquired for a specific car and he was able to source it for me and made sure I was able to see it in a timely manner. When I went in, he started the process instantly and didn’t have us waiting for a while. He made an stress-loaded task into an easy one. More

Seth was great. Very professional. Financing was good. All in all a very good experience. a Very professional. Financing was good. All in all a very good experience. a More

I only brought the car in for two recall services. I'm still waiting the completion of a service that was started over 3 years ago. That was never finished, nor was any communication provided as to wh I'm still waiting the completion of a service that was started over 3 years ago. That was never finished, nor was any communication provided as to why. This service provided a list of items they found that they wanted me to approve/deny. That came to me via a phone text. Once I responded, no further text came to me when the service was completed. Instead, I received an email stating the completion. Why would two unique paths of communication be followed? I wasn't aware until later in the afternoon. No calls, 1 text, and 1 email. Doesn't make sense. They also left my windshield a mess after wiping it with a dirty rag (I have to assume a rag). The only reason I will use Arapahoe Kia Service again is if there is another recall. To my knowledge, the actual work was performed well. As for the Management Department, I don't know who Courtney Goodgain is. Nobody provided their name to me when I dropped off the car or when I picked it up. Same with Morgann Hines in the Administration Department. I simply do not know who these people are or how they had any involvement with the service of my car. More

Very friendly service felt very comfortable with the sale lady Nora Umali was very knowledgeable and friendly.I Well recommend the dealership to my friends and family lady Nora Umali was very knowledgeable and friendly.I Well recommend the dealership to my friends and family More

I worked with Norah and although I believe it was only her 4th day on the job, she was incredibly knowledgable and was able to help me get a good deal on my new car. I would definitely recommend her and A her 4th day on the job, she was incredibly knowledgable and was able to help me get a good deal on my new car. I would definitely recommend her and Arapahoe Kia for your next vehicle. More

Cedric did a great job of keeping us informed of the progress of the sale. He was great to work with. progress of the sale. He was great to work with. More