Ancira Nissan

THIS DEALERSHIP IS NOT HONEST OR PROFESSIONAL. I WAS QUOTED A PRICE BY EMAIL BUT THE DEALERSHIP WOULD NOT HONOR IT IN THE END AND KEEP CHANGING THE FINAL NUMBERS BEFORE CLOSING A DEAL. THEY CALL AND EM QUOTED A PRICE BY EMAIL BUT THE DEALERSHIP WOULD NOT HONOR IT IN THE END AND KEEP CHANGING THE FINAL NUMBERS BEFORE CLOSING A DEAL. THEY CALL AND EMAIL YOU CONTINUOUSLY INITIALLY TO GET YOUR BUSINESS, BUT ONCE YOU CALL THEM OUT ON NOT HONORING A WRITTEN PRICE, THEY WONT ANSWER YOUR PHONE CALLS, EMAILS, OR TEXT. I TRIED CONTACTING APRIL ANCIRA AND ASKED HER TO CALL ME BACK, BUT ONLY RECEIVED MESSAGES SAYING SHE WAS TOO BUSY TO CALL, ALTHOUGH YOU CAN SEE HER POSTING ON TWITTER AND FACEBOOK AT THE SAME TIME. THESE PEOPLE DONT WANT OR NEED YOUR BUSINESS. TOTALLY UNPROFESSIONAL AND MORE IMPORTANTLY CONDUCT THEIR BUSINESS IN A DISHONEST MANNER. More

I went in for problems with my 2005 Nissan Maxima. The car was jerking really badly when shifting from R to D and also while driving at lower speeds. It had been happening for about 5 months when I went a car was jerking really badly when shifting from R to D and also while driving at lower speeds. It had been happening for about 5 months when I went and was just getting worse. I explained to them that the issue was my main concern and wanted to know what was wrong. They ended up telling me that a broken motor mount was causing the problem and there was another problem as well not related to the jerky shifting. I opted not to have the motor mount fixed at that time as it was a little more than I wanted to pay right then. I did have the other problem repaired though. Well, later I went back and told them the problem again and that I would now go ahead and have the motor mount repaired. They ended up doing a complete check for problems with the car and failed to mention anything about transmission problems. I went ahead and had the car repaired for what I thought was causing the jerky shifting as they had said that the reason was a broken motor mount. After leaving the dealer, the car was still jerking the same as it was. I called them and they said to bring it back when I could. I took it back the next week only for them to tell me that it was the transmission and was going to cost $3000 to replace. If I had known there was a problem with the transmission I would not have had any of the other work done to the car as it was pointless. There is no way I plan to keep this car and put $3000 into it when its not even worth that much to begin with. Also, how could the transmission problem have been overlooked only a week before. The car had been having that problem for months, so there is no way it just popped up within that week. What a waste of time and money. More

Hi! How you doing? I got new good thing to say! I buy second car from hong Liao! Hong the best! Hong made best deal last time so I have to come back! I tell friend I buying another car. Friend say go to second car from hong Liao! Hong the best! Hong made best deal last time so I have to come back! I tell friend I buying another car. Friend say go to gunn Nissan. They give good deal. I say I will check out but I love hong. So I go and get best price. Then I go see hong! You won't believe what happen next! I have better experience than last time! I show hong price of gunn Nissan. Hong give even better price! Hong cwush competition! Cwush competition like 500 pound man on steroid cwush ant! Hong blow my mind! I tell hong he must be dwagon from Chinese zodiac because he fierce! He work for me to get best deal! Hong powerful! I think hong more powerful now than last time! Almost as powerful as his kung fu! His king fu is fierce! I tell hong when we done with deal that he is powerful and should go home because he do good job! Hong is not shady when he do deal either! He not put me togeder! Hong is also kind man! warm and soothing like Chinese hot spring! I wish I can repay hong! But all I do is buy car! I love hong! Anyone ask where I buy car I always say hong Liao!!! Go see hong Liao if you buy car! He cwush all competition!!!!! You won't regret!!! More

I buy car from Hong Laio. Hong very good worker. He give great deal!!! Hong powerful! powerful as kamehameha wave from super saiyan 4 goku! Hong work with me to get best deal! Hong best car salesman ever! H great deal!!! Hong powerful! powerful as kamehameha wave from super saiyan 4 goku! Hong work with me to get best deal! Hong best car salesman ever! He tell me he not finish school but Hong work like he went to university! Hong deserve raise! Anyone ask me where I buy car I say from Hong Laio! I love Hong! Everyone buy from Hong! You wont regret! More

The Finance manager used slimy high pressure tactics to sell $4000 of warranties, service and gap coverage all at full price. This was considering I had 2400 of negative trade equity. This guy needs cust sell $4000 of warranties, service and gap coverage all at full price. This was considering I had 2400 of negative trade equity. This guy needs customer service training More

Excellent quality of service! Sipi was extremely mindful of what I was looking for and got me the best price! It was an awesome experience! of what I was looking for and got me the best price! It was an awesome experience! More

I called to order parts for my car. Gary said they were special order. When I said to order him he said you need to pay first and we don't take cards over the phone. I told him to use my shop account the special order. When I said to order him he said you need to pay first and we don't take cards over the phone. I told him to use my shop account then so I would not have to make a trip out there to prepay. He sounded upset. I get the impression he enjoys being rude and I defeated him by being able to special order without prepaying. I told him I would not be at the shop to accept the parts and to call me when they arrived. He asked for my number. A few days later I call to inquire if they arrived and Gary says yeah and they were rejected by the shop when the were delivered. I told him I asked for pick up. He argued no I didn't and he was the one that took the order. He then tells me it is my fault that his driver had to make a wasted trip. I tell him I want to pick up the parts and he says he already sent them back to Nissan. I ask him if he is just going to keep being rude or correct his mistake. He hangs up. UPDATE: Service manager took the time to come out and speak to me. He apologized on behalf of Ancira Nissan and I feel handled the situation very well. More

Had a great experience and love my new Murano. I was in a bad position with my trade but they worked with me on it plus got me great financing. Felt like I was dealing with a truly honest salesman and would bad position with my trade but they worked with me on it plus got me great financing. Felt like I was dealing with a truly honest salesman and would highly recommend Sip! More

We responded to ad online through ancira.com. Noel received us when we arrived and took us through the entire process. There was never a hint of pressure or any of the "games" that many auto dealers received us when we arrived and took us through the entire process. There was never a hint of pressure or any of the "games" that many auto dealers use. The 2010 car was in a clean condition, but Noel made sure every detail we noted was taken care of. The test drive was courteous and helpful, as was the paperwork and financing process. The offer for our trade in was very weak, but we were able to negotiate a satisfactory amount based on an offer we had received from another dealer. Justin Long in the finance department was also very helpful and courteous. The only mild complaint we had was the amount of time it took to complete the transaction, over five hours. All in all, we would not hesitate to use Ancira Nissan for an auto purchase in the future More