Allan Vigil Ford Lincoln

Excellent customer service experience! I was greeted by a friendly gentleman, Antony Phillips, who helped me immensely. Mr. Phillips was the ultimate professional with a warm spirit. I wi I was greeted by a friendly gentleman, Antony Phillips, who helped me immensely. Mr. Phillips was the ultimate professional with a warm spirit. I will definitely come back for future service on my vehicle. More

I can not stress enough how happy I was with this Ford dealership. Every detail was painless probably because of the sales person handling my purchase. Floretta was not only knowledgable, but fun to work dealership. Every detail was painless probably because of the sales person handling my purchase. Floretta was not only knowledgable, but fun to work with. I also worked with one of their internet people Kaleef who kept me abreast of the status of my vehicle. It was in transit and as soon as it arrived I received a call from him stating so. The dealership inside and out was clean neat and orderly and I was welcomed in as soon as I drove up. I would also like to point out that Floretta was training a new employee (Miss Yolanda) who was such a pleasure. In closing I would also like to say that the price of my vehicle was a good less expensive than any other dealer in the Atlanta area. My vehicle had more bells and whistles than all the other Rangers that were available from other dealers at a lower cost. Make the trip from wherever you are in Georgia to this dealership. More

The service team was punctual in getting to my car, and they completed the service within the predicted time. they completed the service within the predicted time. More

Ford has lost a customer as the last 2 brand new fords I have bought from them has had nothing but transmission issues They were also going to leave me carless for a month to repair my 2018 Escape (Transmis have bought from them has had nothing but transmission issues They were also going to leave me carless for a month to repair my 2018 Escape (Transmission goes every 50,000 miles) even though I had an extended warranty that coved the repair. More

The service was great. My sales Rep. Omar Johnson was excellent! He kept in touch with me. He was more like a friend than associate(dealer). My sales Rep. Omar Johnson was excellent! He kept in touch with me. He was more like a friend than associate(dealer). More

everyone was great Floretta Browdy led me and my wife on a review of every we needed to know about the caf a review of every we needed to know about the caf More

Allan Vigil is the way to go! !! The service was grrrrrreat!!!!!! I would recommend anyone to Allan Vigil . Very professional and considerate. !! The service was grrrrrreat!!!!!! I would recommend anyone to Allan Vigil . Very professional and considerate. More

Have done business here for years the problem I have is the wait time for service, however that is anywhere you go these day. I was greeted professionally & treated well. May I say my go to is Jennifer Wil the wait time for service, however that is anywhere you go these day. I was greeted professionally & treated well. May I say my go to is Jennifer Wilkes because she is professional & knows her job very well. More

Veary pleased. wish the pandemic had not exist. I could have had a courtesy car brought to my house for me to use until my Lincoln service was complete. Maybe next wish the pandemic had not exist. I could have had a courtesy car brought to my house for me to use until my Lincoln service was complete. Maybe next time. will call in advance. More

My car had been there since April 18, and they only kept texting saying that my car is still in line the technician has not seen it, I still had to pay insurance on this car that I couldn’t drive and I call texting saying that my car is still in line the technician has not seen it, I still had to pay insurance on this car that I couldn’t drive and I called June 17, and I’m like what’s going on the lady said that he said it may be my transmission no put it on the machine to diagnose it you can’t just word mouth it but all that long time for you to then put it on machine I really don’t know and before that my car supposed to had been on a recall the lady said I had to bring my car in when I got there they said it was a piece of paper to fill out I’m like I never would have got it up here if I would have known that like the customer service up there sucks no good at all like why I spent so much in my insurance and catching rides to and from because my car was up there till soon as they told me that I just got rid of it my car drove offing back there with no problem no codes on dashboard or nothing but they said the transmission was stuck in reverse it drove forward went in reverse and all and I was forced to sell that but this place is no good like no one’s working at that shop and no mike was unprofessional as we’ll only kept texting the same thing for 3 months straight no way ford and I would never buy a ford because it’s something that they kept shutting the system off and it’ll have to reboot so I would never and they still charged me 165.00 to get it out of there no good ford. More