All American Subaru in Old Bridge

I always read the pros and cons of buying a car. This dealership had a variety of 2013 Subaru Impreza’s that was for sale and which I found matching descriptions on the internet. The difficulty was picki dealership had a variety of 2013 Subaru Impreza’s that was for sale and which I found matching descriptions on the internet. The difficulty was picking one out based on what would be practical and affordable. I was going from my pretty old outback to something more compact and new along with a monthly car payment again. There was no pressure at any time even though I walked in not long before closing and was casually met by Anthony from the sales staff. After a simple conversation, my wife and I were invited to pick any car (or cars) on the lot for the test drive. So, the pros vs. cons: the pros were that it turned out better (and easier) than I thought because this fellow knew his cars forward and backward and no question lacked a good explanation when it came to price and model differences. Because my first test drive and car choice was more than acceptable, I abandoned all the other vehicles thinking nothing could be better for me. I was wrong. Anthony pointed out a few other similar possibilities. And some turned out to be even more affordable. A fact not overlooked by my wife. So the pros: when I drove off with my new Impreza the next day, I felt fortunate for the help Anthony provided as well as the general staff at the dealership that kept its doors open past closing. The one con: my wife seems to be unfairly attached to my new car. More

Nicole was very friendly and understanding of my concerns with leasing a new Subaru. She consistently worked with me to find the right model and price for my new Legacy. Because I was already 15000 miles ov with leasing a new Subaru. She consistently worked with me to find the right model and price for my new Legacy. Because I was already 15000 miles over my lease miles for my 2011 Legacy, Nicole even offered to come in on her day off to keep my miles from getting higher and driving up the monthly payment for a new lease. We got the deal done that day and the price was right. If you choose to get a Subaru from All American, ask for Nicole. You won't be disappointed. More

Buying a car seemed overwhelming, and I visited a number of dealerships prior to All American Subaru. From the start, Nicole was professional, friendly and relatable. She was extremely familiar with the bra of dealerships prior to All American Subaru. From the start, Nicole was professional, friendly and relatable. She was extremely familiar with the brand and answered all questions thoroughly and patiently. Despite it being the end of the month and somewhat busy at the dealership, she was able to create an efficient and painless buying process. The finance department was also spectacular -- extremely friendly, easy-going and VERY speedy. More

The salesperson my son and I worked with (Nicole Pohlmeyer) was friendly, knowledgable and not pushy at all which made our experience there hassle free. Our used car we purchased was a 2004 Subaru F Pohlmeyer) was friendly, knowledgable and not pushy at all which made our experience there hassle free. Our used car we purchased was a 2004 Subaru Forester whish was prepped to look new. The price we agreed on was very good and the car was in very good condition with below average mileage. More

Great experience dealing with George. He made everything easy. Would send my friends and family to buy a new car from him. Very easy purchase. easy. Would send my friends and family to buy a new car from him. Very easy purchase. More

I gave this rating because this dealership earned it. They were very prompt with answering our phone calls and emails. They were very understanding about whatever questions we had. They even had personal They were very prompt with answering our phone calls and emails. They were very understanding about whatever questions we had. They even had personal, intimate conversations with is so that the experience was made to feel more comfortable and enjoyable than nerve racking and tense. Overall they did a wonderful job, they care about the customer and the experience, and I would highly recommend them. More

Nicole was extremely helpful on our initial visit to the All American dealership. Even though we told her up front that we were only looking, she went out of her way to get us a test drive in the Outback. All American dealership. Even though we told her up front that we were only looking, she went out of her way to get us a test drive in the Outback. So, when we were ready to buy, we went back to All American and worked with Nicole. We are totally satisfied with our new Outback! More

When we came into the Subaru Dealer, we had an idea of what we were looking for but were not entirely set yet. Iryna was incredibly friendly and helpful throughout the process and got us a very good leasi what we were looking for but were not entirely set yet. Iryna was incredibly friendly and helpful throughout the process and got us a very good leasing deal on the Subaru Impreza. I could not be more happy with this car or purchase, and I'm even more happy with my beautiful and wonderful saleswoman! More

Iryna is a real GEM, she was friendly and informative. She made the entire visit to All-American very plesant. If you are looking for a Subaru go see Iryna. The price for my Impreza was far better then th She made the entire visit to All-American very plesant. If you are looking for a Subaru go see Iryna. The price for my Impreza was far better then the dealer in my town. It was a overall good experience, I highly recommend them More

Went through the Costco buying program, got an OK price. Have done this before with other dealers and the service has been outstanding when they know we are Costco customers. But at All-American Subaru, th Have done this before with other dealers and the service has been outstanding when they know we are Costco customers. But at All-American Subaru, that isn't true. First, we made a verbal deal on the price of the car and the value of my trade-in. Then the saleswoman goes off with her manager, and next thing I know, the deal has changed. We had already agreed to a deal, then she changes it. So at this point, I have no trust in her and was walking out. However, the sales manager was a much more reasonable person, and I came back the next morning and we closed a deal. Still, I didn't trust Iryna. She wasn't very knowledgable and couldn't answer my questions about some parts of the car (like the GPS). It wasn't until I was actually handed the keys and signed the papers that I thought we had a deal because I felt at any moment she was going to change something again. So I asked a simple question about how to update the GPS. She didn't know. The service area was closed, so she said she had no one to ask, but would get back to me in two days (she had the next day off). She didn't contact me as she had promised on that day. I emailed her the next day and asked if she got an answer to my question. She said she was too busy to contact me as promised, and then eventually admitted she didn't even remember the question. Which means she lied, and actually had forgotten about the question altogether. I didn't think it was worth discussing with her anymore. I will get my GPS question answered on my own. At this point, I don't trust her to notify me when my registration is in, nor do I believe her when she says that if I take my car back to All-American Subaru for it's first oil change, the oil change is free. It would be great if someone who is more reliable at All-American could confirm and promise me I will be contacted when my registration is ready and that the oil change is free. So if you want to know why I gave 2's and 3's as scores, these are the reasons. Don't get me wrong, we love the car, but do yourself a favor if/when you go to All-American -- find a different salesperson. More