
All American Ford in Paramus
Paramus, NJ
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779 Reviews of All American Ford in Paramus
Curtis was very professional and courteous. However his high pressure sales manager, Steve Viruet, is a real piece of work. He made no attempt to shield the fact that he wanted a deal to go his way, and wa high pressure sales manager, Steve Viruet, is a real piece of work. He made no attempt to shield the fact that he wanted a deal to go his way, and was quite inflexible. I could tell that Curtis wanted to work with me, but Mr. Viruet appears to only care about the sale, and doesn't deal well with people. In the end, I took my business elsewhere and had a far more pleasant experience. I had to travel to north Brunswick, but it was worth it. I wouldn't write off all-American as a whole. I think this is a case of one bad apple spoiling the whole bunch. I don't even think Mr. Viruet is unsalvageable. I simply feel he needs to be more understanding of people's thought processes when making a big purchase that in my case neared $50k. More
My wife and I had a very good experience at All-American. The sales team of Jim Payne, Tom Stass & Dom Minervini were very kind and professional in presenting the different purchase or lease options as well The sales team of Jim Payne, Tom Stass & Dom Minervini were very kind and professional in presenting the different purchase or lease options as well as making the deal work within our financial budget. I would highly recommend All American. Ken & Kathy P More
We had a terrific experience finding the model car we wanted and getting it at a fair price. Tom Stass, our salesman, made us feel confident with the sales process and with our choice. wanted and getting it at a fair price. Tom Stass, our salesman, made us feel confident with the sales process and with our choice. More
I went to All American Ford since it's close to my house and I've purchased a vehicle from them 3 years ago. I had a wonderful experience trading in my 2010 Flex for a new 2013 Explorer. Dominick and Shim and I've purchased a vehicle from them 3 years ago. I had a wonderful experience trading in my 2010 Flex for a new 2013 Explorer. Dominick and Shimon made my experience a pleasure. Both were so nice, attentive and thankful for my business. They made sure I was completely satisfied before I left the lot. They were so very helpful in getting me a great price and making the transaction smooth. I would highly recommend them if anyone is looking for a Ford. More
Curtis is and always has been outstanding. My experience was hassle free the staff is great even offered me lunch at one point during the process! Costumer for life was hassle free the staff is great even offered me lunch at one point during the process! Costumer for life More
My wife and I have bought 4 Fords from all American Ford in Paramus, NJ. Everytime it has been a seamless and great experience. We highly recommend you buy your next Ford at All American! Great Job All in Paramus, NJ. Everytime it has been a seamless and great experience. We highly recommend you buy your next Ford at All American! Great Job All American! More
I'm writing this review because I really feel it's well-deserved. I got a great deal and am happy with my car. I came in as a college student with an almost unreasonable budget, but JJ managed to cut well-deserved. I got a great deal and am happy with my car. I came in as a college student with an almost unreasonable budget, but JJ managed to cut the price of the exact car I wanted down low enough that I could afford it. I couldn't believe how easy the whole experience was. I felt pampered and none of my friends can believe how good of a deal I got. I would highly recommend this dealership to anyone. More
Tried in vain to get honest answers to a vehicle that they have taken in trade. I have been in the business for over 2 decades, and have never experienced such rudeness and evasiveness in all my career. they have taken in trade. I have been in the business for over 2 decades, and have never experienced such rudeness and evasiveness in all my career. I could not get basic answers to tissue, current vehicle status, and how they wanted to proceed. They will not use email, instead desire to con me into visiting the store before I know the basic facts on the vehicle. They want to reduce my negotiating position to one of extreme weakness. If I do not know the statistics and logistics of the vehicle in question than I am at a prime disadvantage. Being in the business I do not expect this treatment. In all fairness I can not recommend this store to the casual buyer. More
I was completely satisfied with the new car acquisition experience. I followed JJ Petrillo to All American Ford following the sale of Lincoln Mercury of Westwood a few years ago. JJ makes the new car acq experience. I followed JJ Petrillo to All American Ford following the sale of Lincoln Mercury of Westwood a few years ago. JJ makes the new car acquisition process completely hassle free. This was the seventh deal I have closed with JJ and look forward to closing more in the very near future (another for my wife and a second for our son). JJ goes above and beyond to make the acquisition process run smoothly before, during, and after the deal is made. He helps with the selection of vehicle and whether leasing or buying makes the most sense under the circumstances at a particluar time. JJ is the dedicated, hardworking, and extremely trustworthy. He distinuishes himself from others with great service and offers the best deal he can, the first time and everytime. He tells you where about the websites to check so that you are comfortable that his trade-in, lease payment, or price quote are competitive. He is quick to inform you of all incentives and the right time to buy. Alex Smithlin handled the lease paperwork and Shimon Kada took care of the Sync service. Each of them were very knowledgeable, friendly, and helful. I am completely satisfied with All American's maintenance service. They service all of my family's vehicles - even a non-Ford product which JJ will replace with a Ford in the near future. I highly recommend JJ and All American Ford for sales, leasing, and service. More
Tom was our salesman and he was wonderful. He was open, honest, and found us the truck we wanted. He was able to get it at our price and we did not have to spend hours there. It was such a quick and easy honest, and found us the truck we wanted. He was able to get it at our price and we did not have to spend hours there. It was such a quick and easy process and we were so happy to walk out with another great vehicle from All American. Everyone was helpful and friendly. When they could not find the exact car we wanted, they got us an even better vehicle with more packages and options, and gave it to us at our original price, not a penny more. We had a great experience at All American and would recommend them to everyone! More