All American Ford in Paramus
Paramus, NJ
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772 Reviews of All American Ford in Paramus
I met John "JJ" Petrillo the first day at the dealership, and from the getgo a friendship was developed. JJ has a great sense of humor and knows his cars. He was most instrumental in helping my f dealership, and from the getgo a friendship was developed. JJ has a great sense of humor and knows his cars. He was most instrumental in helping my family find a 2013 Ford Fusion. But he was nice enough to show us a plethora of other cars that might interest us. JJ has the cream of the crop in his lot and never hesitated to allow us to test drive his cars - he'll get a key for a drive faster than anyone. He provided all the information we requested about the Fusion and then some. My favorite moment was when JJ called my father's driving akin to "Mario Andretti". That was a heck of a compliment. In the end we received our Fusion from the factory exactly as we specified at a great price, and it was all due to JJ. The car runs like a charm! We plan on seeing JJ often from now on because he's great to be around, is a wonderful guy, and delivers on his promises. Oh, and the Manager was very friendly, too. You want a car? Go see "JJ" Petrillo! More
My Mother's lease was up and we went back to All American Ford, mainly because the service was great and the staff is so friendly. The General Manager, Dominick Minervini was happy to greet us and make sure Ford, mainly because the service was great and the staff is so friendly. The General Manager, Dominick Minervini was happy to greet us and make sure my Mom's needs were met. Our salesman, JJ Petrillo is fun, friendly and aims to please. He makes sure you are completely happy and satisfied with your vehicle. It is nice to know my elderly mother can trust the whole dealership with servicing her car. The whole experience is a pleasure. Thanks to both JJ and Dominick. More
Switched salesman at last minute. Dealt with Chris first, then when i showed up to make purchase, new salesman. Chris did not show up. Was told that we could put large down payment on truck with credit card. then when i showed up to make purchase, new salesman. Chris did not show up. Was told that we could put large down payment on truck with credit card. Once we got there, was told we could not use credit card for deposit. Forced to finance whole amount (which we did not want to do) New truck had scratches on dash. Has been 3 weeks, still waiting on resolution. We r in the military and had to leave NJ so we were on time constraints. They tried to repair dash, did a sloppy job. Now working with dealer here in kansas and they are having problems getting approval to fix. More
Curtis was very professional and courteous. However his high pressure sales manager, Steve Viruet, is a real piece of work. He made no attempt to shield the fact that he wanted a deal to go his way, and wa high pressure sales manager, Steve Viruet, is a real piece of work. He made no attempt to shield the fact that he wanted a deal to go his way, and was quite inflexible. I could tell that Curtis wanted to work with me, but Mr. Viruet appears to only care about the sale, and doesn't deal well with people. In the end, I took my business elsewhere and had a far more pleasant experience. I had to travel to north Brunswick, but it was worth it. I wouldn't write off all-American as a whole. I think this is a case of one bad apple spoiling the whole bunch. I don't even think Mr. Viruet is unsalvageable. I simply feel he needs to be more understanding of people's thought processes when making a big purchase that in my case neared $50k. More
My wife and I had a very good experience at All-American. The sales team of Jim Payne, Tom Stass & Dom Minervini were very kind and professional in presenting the different purchase or lease options as well The sales team of Jim Payne, Tom Stass & Dom Minervini were very kind and professional in presenting the different purchase or lease options as well as making the deal work within our financial budget. I would highly recommend All American. Ken & Kathy P More
We had a terrific experience finding the model car we wanted and getting it at a fair price. Tom Stass, our salesman, made us feel confident with the sales process and with our choice. wanted and getting it at a fair price. Tom Stass, our salesman, made us feel confident with the sales process and with our choice. More
I went to All American Ford since it's close to my house and I've purchased a vehicle from them 3 years ago. I had a wonderful experience trading in my 2010 Flex for a new 2013 Explorer. Dominick and Shim and I've purchased a vehicle from them 3 years ago. I had a wonderful experience trading in my 2010 Flex for a new 2013 Explorer. Dominick and Shimon made my experience a pleasure. Both were so nice, attentive and thankful for my business. They made sure I was completely satisfied before I left the lot. They were so very helpful in getting me a great price and making the transaction smooth. I would highly recommend them if anyone is looking for a Ford. More
Curtis is and always has been outstanding. My experience was hassle free the staff is great even offered me lunch at one point during the process! Costumer for life was hassle free the staff is great even offered me lunch at one point during the process! Costumer for life More
My wife and I have bought 4 Fords from all American Ford in Paramus, NJ. Everytime it has been a seamless and great experience. We highly recommend you buy your next Ford at All American! Great Job All in Paramus, NJ. Everytime it has been a seamless and great experience. We highly recommend you buy your next Ford at All American! Great Job All American! More
I'm writing this review because I really feel it's well-deserved. I got a great deal and am happy with my car. I came in as a college student with an almost unreasonable budget, but JJ managed to cut well-deserved. I got a great deal and am happy with my car. I came in as a college student with an almost unreasonable budget, but JJ managed to cut the price of the exact car I wanted down low enough that I could afford it. I couldn't believe how easy the whole experience was. I felt pampered and none of my friends can believe how good of a deal I got. I would highly recommend this dealership to anyone. More