All American Ford in Paramus

JJ went above and beyond to assist me in leasing my new Fusion. His service was exceptional, and I am very grateful! Thank you so much, JJ! Fusion. His service was exceptional, and I am very grateful! Thank you so much, JJ! More

ATT MR DOMINICK I WOULD LIKE TO FIRST SAY THE WAIT AT THAT DEALERSHIP IS RIDICULOUS ! And the experience is far worst ! For I like to mention that I have no car purchasing experience and your sale people THAT DEALERSHIP IS RIDICULOUS ! And the experience is far worst ! For I like to mention that I have no car purchasing experience and your sale people or crew would sell the mother to make you a sale amd Mae you thru hoops a like a dog in a circus ! Long story and to much to type but feel free to contact me at any time please (973) 420-4022 then i jump thru all the hoops the all American ford minions had MINIONS cause the work in a pack like a pack of wolves as long as they make a sale not caring at all of the customer ( ME ) best interest or financial well being so I feel dope into the deal I got and my experience at Ford is the worst car experience in my life and I am 43 yes old . Then I ask for a second for the pre-owned Infiniti g37x coupe I purchased as a finance , so thru out the deal I asked for key #2 and was told its in the zip up pouch the all the paper work and ownership books are in . When the deal was made I was told that there was no second key and that the will look for it then when it wasn't found that it was a as I'd deal .i am wondering where do the do that at besides fALL AMERICAN FORD IN PARAMUS NJ ! No I am jumping to hoops to fix this matter and every time I do get connected to anyone who would listen they would tell me that the sales person or persons I am trying to reach is a meet , just stepped out or is with another sales deal or person . I left a large number of messages and still haven't heard from anyone , I always given a remote starter I OWE YOU SLIP THAT I CANT EVEN USED UNTIL THE OTHER KEY IS FOUND OR REPLACE . So I'm still waiting for away or person to fix this matter . So I mention to the sales person if the car I just purchased had afuel in it and my sales team mention all their cars leave the lot with a full tank of gas but when I am driving home not happy at all. With my new car cause of my worst experience I just went thru in purchasing anything in my life ! I see the light on the gas meter come on and I now notice the I was driving on an empty tank ! How much more was my purchasing a new car experience was going to get ? Not a happy customer I should be and I am going to do my best for anyone to avoid ever having the experience I had at ALL AMERICAN FORD IN PARAMUS . I am going to write everyone or one who would hear me out about the sales men at ALL AMERICAN FORD IN OARAMUS . Please let me know what would be done about the pack of wolves you have working there . They shouldn't do this to a person who is doing his best to try to get ahead in life and do business with your ford company I am a blogger on Facebook . Instagram ans many more social siteson the internet so I will make sure my experience at ALL AMERICAN FORD is known and I will make sure that BETTER BUSINESS BUREAU HERES ABOUT IS GOING ON ! Thank You For Time & I Hope Justice in my case is applied . ELLIOT CARRASQUILLO 431 River st Paterson NJ 97524 Hope to get some type of response from some one who cares and could make a difference on what Happens at ALL AMERICAN FORD ! More

From purchasing my new vehicle or making sure I have a comfortable stay while getting my car serviced. Curtis has always been just a phone call away if I ever have a question. comfortable stay while getting my car serviced. Curtis has always been just a phone call away if I ever have a question. More

This was my second car from All American Ford in Paramus and second time getting a car through John "JJ" Petrillo. Working with JJ was great, I was in and out of the dealership with my 2014 Fusion in less and second time getting a car through John "JJ" Petrillo. Working with JJ was great, I was in and out of the dealership with my 2014 Fusion in less than 3 hours! If you need a new Ford, go see JJ Petrillo at All American Ford. He'll take care of you. More

In January of 2013 I purchased a Ford Fusion. I was very happy with my salesman JJ. My husband decided to trade in his Toyota truck and I said "Lets go see JJ" We described what we were interested in and he happy with my salesman JJ. My husband decided to trade in his Toyota truck and I said "Lets go see JJ" We described what we were interested in and he found just the right Escape. I am just thrilled with it. JJ once again gave us a very good deal and we left very satisfied. Anyone interested in exceptional service...Go see JJ. More

I had a great experience at this dealership. The salesman was curteous and professional. I got the car I wanted at a great price. I will definitely buy there again! salesman was curteous and professional. I got the car I wanted at a great price. I will definitely buy there again! More

I came in to buy a car for my daughter. Jose was very helpful and showed me the Fiesta I was interested in for her. He also showed me some certified used cars that I liked better. He answered all my que helpful and showed me the Fiesta I was interested in for her. He also showed me some certified used cars that I liked better. He answered all my questions and was very patient with me. (I asked many questions) In the end, we ended up getting a fiesta right from the showroom. My daughter was ecstatic with joy. Jose made sure to show us all the perks in the car, synced her cell fone to the car, and made sure we left with a full tank of gas. My best experience ever. I will come back next week with my boss, because I know he is interested in getting a car too. More

Both Steve and JJ were a nice as could be and incredibly helpful. JJ went out of his way to ensure I was happy and had the exact Vehicle I wanted. And Steve worked with me and knew where I wanted to be an helpful. JJ went out of his way to ensure I was happy and had the exact Vehicle I wanted. And Steve worked with me and knew where I wanted to be and I was more than happy with the numbers he came back with. I was in and out with my new vehicle in less than 24 hours, it was a very good experience and I would absolutely recommend All American Ford of Paramus to everyone in my family and all of my friends. GREAT JOB! THANK YOU!!!! More

I bought my car in August of 2013 and the night before I was going in to pick it up was told it would be ready when I came in. I arrived and it was not even there. It took 5 hours to get my car. I called wh was going in to pick it up was told it would be ready when I came in. I arrived and it was not even there. It took 5 hours to get my car. I called when got home to let them I forgot my prescription sunglasses in my trade in car and they supposedly never found them. I contacted them 5 days before my temp plates were to expire and they said I would have them in time. Guess what I missed 3 days of work because they did not get my plates to me in time and the temp plates expired. They still have not addressed my issues as of 12/31/13. I expected 3 days of work pay reimbursed to me at the least. Steer clear of this dealership! More

I am giving this rating to J. J. Petrillo because he was very helpful to me in selecting my new car. He has been helping me lease new cars for over 20 years. The day I leased it he provided me with breakfas very helpful to me in selecting my new car. He has been helping me lease new cars for over 20 years. The day I leased it he provided me with breakfast and lunch. He is one of your best sales men in your dealership. Jack Neunhoffer More