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All American Ford in Paramus
Paramus, NJ
788 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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788 Reviews of All American Ford in Paramus
November 27, 2016
JJ saved the Day! A++++++++ After some frustration with another dealer and my lease winding down a friend suggested JJ...well I owe that friend a drink. From start to finish JJ w After some frustration with another dealer and my lease winding down a friend suggested JJ...well I owe that friend a drink. From start to finish JJ was efficient and took care of everything. Our deal was finalized before I even set foot in the door and all paperwork was set and ready to go. It was my quickest experience to date in leasing a vehicle. After getting me some coffee and bagels he introduced me to all the heads of various departments and got me their business card just in case I needed something if he wasnt around. He also followed up a couple days later to make sure I was happy with my suv (!). At one point in the process I asked him a question and he leaned in and said 'You're with JJ know, dont worry about anything'...and he was right and I hope to get my next vehicle from him. Highly recommended...best experience in getting a new vehicle to date! More
by Tony V
Employees Worked With
John "JJ" Petrillo
November 26, 2016
Fifth Ford >>> Third with JJ When our 3 year lease on our Fusion was up in July, I thought that I'd use NYC MTA. Well, that didn't last very long and when we decided to look to p When our 3 year lease on our Fusion was up in July, I thought that I'd use NYC MTA. Well, that didn't last very long and when we decided to look to purchase a used Escape, we tracked J J down. As usual, he went the extra mile for us to find the PERFECT vehicle. He spent the time and effort to join our quest to get behind the wheel of a car that first day. We ended up with a low mileage 4WD Titanium Escape. I ALWAYS recommend Ford to friends and family and, OF COURSE, none other than JJ to deal with. Here's hoping he had a GREAT Thanksgiving among family and friends ! More
by Mark soffing
Employees Worked With
John "JJ" Petrillo
October 22, 2016
2nd Ford 150 Went to Ford looking to finance our leased vehicle since it has been great for the time we leased our first ford F-150. Ended up getting a new F-150 Went to Ford looking to finance our leased vehicle since it has been great for the time we leased our first ford F-150. Ended up getting a new F-150 at a great price due to JJ's great sales experience. We look forward to using our new car. Angelo and Isabel Mineo More
by Lopez71
Employees Worked With
John "JJ" Petrillo
October 17, 2016
The best Salesman, Ever JJ is a very great salesman because the night I went to lease a vehicle I did dot have an appointment but he was helping a couple that did have an app JJ is a very great salesman because the night I went to lease a vehicle I did dot have an appointment but he was helping a couple that did have an appointment but he helped me and got me everything I wanted in a lease. JJ was so busy that night Wednesday 10/12/16 he ordered pizza for us and I dont even think he ate anything, that's how busy he was and he did not leave until I was happy with the car and my car payment Love him More
by Cgirl
Employees Worked With
John "JJ" Petrillo
October 10, 2016
JJ is more than a salesman - he takes care of everything! JJ has assisted me in purchasing 2 vehicles. He goes above and beyond what is necessary. I would not deal with any other sales person ever. He is t JJ has assisted me in purchasing 2 vehicles. He goes above and beyond what is necessary. I would not deal with any other sales person ever. He is the BEST! More
by colleen
Employees Worked With
John "JJ" Petrillo
October 05, 2016
great job JJ and staff usually hate buying cars, but all american ford made it a great experience! . the whole service staff was excellent. my salesman JJ Petrillo was the b usually hate buying cars, but all american ford made it a great experience! . the whole service staff was excellent. my salesman JJ Petrillo was the best!!! he went above and beyond!!! would recommend him and your dealership to anyone. great job!! More
by pat123
Employees Worked With
Gabe Cabrera
September 10, 2016
Great Experience Buying New Escape JJ Petrillo is the best, he made the car buying experience a breeze! I would recommend him to anyone looking to purchase a new car! Thanks, Kevin Mo JJ Petrillo is the best, he made the car buying experience a breeze! I would recommend him to anyone looking to purchase a new car! Thanks, Kevin Mooney More
by KMooney
Employees Worked With
John "JJ" Petrillo
August 08, 2016
Great Experience purchasing a Used Truck We had a wonderful experience purchasing a used Ford 150. It is our dream vehicle and the process was painless with the help of Steve Viruet and Deamu We had a wonderful experience purchasing a used Ford 150. It is our dream vehicle and the process was painless with the help of Steve Viruet and Deamus Blake. They were both very professional and personal. Mr. Blake explained in detail the good, bad and ugly experience in car buying. He was very helpful. We love our new truck and would like to Thank Steve and Deamus for being great representatives of All American Ford. Thanks from Vick and Shell More
by ford2010
Employees Worked With
Deamus Blake, Steve Viruet
July 27, 2016
Worst customer service I have ever experienced! Picked up a brand new car 5/23/16. I am still waiting for a part that was broken off the car in the salesman's hand the evening of pickup it is now 2 Picked up a brand new car 5/23/16. I am still waiting for a part that was broken off the car in the salesman's hand the evening of pickup it is now 2 months later!! The car was also delivered without the floor mats listed on the inventory at time of pick up. Numerous phone calls to the salesperson asking about the part status are responded with that's not my department. A phone call to the sale manager also goes unanswered. I could go on and on but honestly this dealership is not worth my valuable time being wasted on them. My husband and I will never buy another car from them and neither will anyone that we know!! Word of mouth goes a long way!! More
by Unhappy1
Employees Worked With
Ansoni Romo
July 12, 2016
Comfortable Experience, stress free Steve made it easy, stress free and comfortable. Buying a car can be stressful, time consuming and intense, and I was lucky enough to walk in and out Steve made it easy, stress free and comfortable. Buying a car can be stressful, time consuming and intense, and I was lucky enough to walk in and out feeling relaxed and confident with the purchasing decisions I made. Friendly guys, really understood my situation and had my best interests and preferences haha ;) in mind! 150% satisfied! Thank you guys!!!! More
by DoreenDC
Employees Worked With
John "JJ" Petrillo, Steve Viruet
