All American Ford in Paramus

Ask for JJ I leased a Ford Escape with the help of JJ Petrillo. He made the entire process easy and fun. He has his customer's interest at heart. He searches for I leased a Ford Escape with the help of JJ Petrillo. He made the entire process easy and fun. He has his customer's interest at heart. He searches for the right vehicle at the right price for his clients. He made me feel like the most important person in the dealership. He follows through and follows up. To me, he is #1. More

Smooth Excellent customer service. Went in looking for a Ford Explorer JJ Petrillo made it as smooth as can be. He followed through all the way from sta Excellent customer service. Went in looking for a Ford Explorer JJ Petrillo made it as smooth as can be. He followed through all the way from start to finish. Also Albert Riveros in finance dept was amazing he had all the paperwork ready in no time and i was on my way. Two thumbs up for these guys!!!! Sergio More

Used car purchase I purchased a used vehicle off the lot last week after the team at All American brought the car back from auction as we waited too long prior to makin I purchased a used vehicle off the lot last week after the team at All American brought the car back from auction as we waited too long prior to making our decision and the car was sent out. I thought that was pretty special. We tested the vehicle one last time and the tires needed to be balanced in the front. Upon our return the team performed the balancing as soon as we returned which was 6:30PM on Good Friday. We did have a little delay in the paperwork which was due to the high volume of car purchases on this holiday. The salesman apologized and bought us dinner to make up for the delay. I would highly recommend this dealership to anyone interested purchasing a vehicle. More

"JJ IS A GENTLEMAN" Went in knowing what I wanted! Steve P. found the car I wanted at one of their other dealerships for me within a few minutes. Worked with J.J. on the Went in knowing what I wanted! Steve P. found the car I wanted at one of their other dealerships for me within a few minutes. Worked with J.J. on the sale. A little bit of the customary back and forth and within 20 mins. had a good deal. J.J. and Steve were easy to talk straightforward with. Car was delivered with a few scratches on bumper. Dealership set up appointment to repair the minor damage right away and supplied me with a loner car which was more loaded than the one I bought! Dealership so far has delivered on all their promises and would recommend this dealership and J.J. in sales. More

JJ Petrillo .... No one better! I was looking for a very specific car, SUV , low mileage, reasonable price for my teenage son. JJ listened to me and did everything in his power to ma I was looking for a very specific car, SUV , low mileage, reasonable price for my teenage son. JJ listened to me and did everything in his power to make us happy. Great used car....fair price...finance was competitive. i had been to 5 different dealerships in the last 4 weeks and JJ was the only one that actually listened. I would recommend JJ to anyone...he also is a bit entertaining. A real jersey guy, the type you can't help but like and trust. Alex did a great job with the financing and explaining all documents prior to asking for signatures. Another positive of this dealership! Thanks JJ, Patti More

My new car I went to the Ford Dealer on Saturday afternoon to look wt new cars and drove my new Ford Fusion home that very afternoon. The salesman JJ was aweso I went to the Ford Dealer on Saturday afternoon to look wt new cars and drove my new Ford Fusion home that very afternoon. The salesman JJ was awesome. More

Beware this dealership refuses to warranty new vehicles I purchased a brand new 2016 ford mustang from All American on Feb 29 2016. When i went to pick up the vehicle the rear molding was cracked they repl I purchased a brand new 2016 ford mustang from All American on Feb 29 2016. When i went to pick up the vehicle the rear molding was cracked they replaced the trunk after we waited for 3 hours. thats what service said. I picked up car on Friday night after 8pm. The car sat on my driveway until the following Friday, the drivers side mirror we noticed was loose, worked but loose.I sent my son down to all american on that Friday. Dan the service manager stated that it would not be under warranty he was not sure how it happened, because there were no marks to indicate it was hit, but he said probably someone leaned on it, Probably impossible because it sat for a week with the drivers side closer to lawn so no reason to be leaned on, unless that happened at the dealership. They wanted to sell us a new mirror on a car with 100 miles on it!!!I spoke to dan myself, who was unhelpful, rude, and really did not seem to know anything. My salesman was more then helpful, he tried to speak to GM but he refused to help. So i took it to body shop, and when he opened up the door he found the bolts holding mirror on were stripped and someone put glue on to hold. He did what he could so that we could drive the car but my mirror should of been replaced. You do not treat customers as they treated us. It was a brand new car and they should of done whatever to make it right, they did not. Watch if you bring car to dealer for warranty work they try to get out of it, unprofessional and Dan is unhelpful!! Atleast we were told Dan was the service manager by Dan, not sure if that is the truth either!!! More

Here even a Manager's word is worthless This place took what should of been a happy and exciting time for me and my family and did nothing less then turn it to dirt! I purchased a used car f This place took what should of been a happy and exciting time for me and my family and did nothing less then turn it to dirt! I purchased a used car from Patrick Le Strange, sales person and Steve Plunkett, Sales MANAGER and it has turned into a nite mare! $23000.00 car I can't even drive!!! 4 shot rotors and a rear differential that needs to be fixed. Was promised Tuesday, then Wednesday, then Thursday and then "ok ok, I'll call you first thing in the morning and we will get this taken care of because that's not the way we do business! From the mouth of Steve Plunkett! Friday came and went, Saturday, I call 3 times and leave voice mails. Unbelievable that a business with the Ford name on it could and would do this. Easily the worst car buying experience I've ever had. Go look on yelp for real reviews of All American ford Paramus, I will be contacting Ford company first thing Monday morning and The BBB. you've been warned people. Truly a unreal experience! STAY AWAY. Many other Ford dealers to choose from. Good Luck! More

Couldn't be happier My salesman, JJ Petrillo made me feel comfortable from the second I met him. He was very professional, yet also very personable. Alex Smithlin from th My salesman, JJ Petrillo made me feel comfortable from the second I met him. He was very professional, yet also very personable. Alex Smithlin from the finance department jumped through hoops in order to make sure the deal got done. I would definitely do business with these two guys again. More

Amazing experience with JJ, Patrick, & Dominic No ones better than JJ, Patrick, & Dominic. All quality and straight forward guys. I would highly recommend going to All American in Paramus for you No ones better than JJ, Patrick, & Dominic. All quality and straight forward guys. I would highly recommend going to All American in Paramus for your next car. More