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All American Ford in Paramus

Paramus, NJ

4.8
771 Reviews

375 N State Rt 17

Paramus, NJ

07652

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771 Reviews of All American Ford in Paramus

August 08, 2016

Great Experience purchasing a Used Truck We had a wonderful experience purchasing a used Ford 150. It is our dream vehicle and the process was painless with the help of Steve Viruet and Deamu More

by ford2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deamus Blake, Steve Viruet
July 27, 2016

Worst customer service I have ever experienced! Picked up a brand new car 5/23/16. I am still waiting for a part that was broken off the car in the salesman's hand the evening of pickup it is now 2 More

by Unhappy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ansoni Romo
July 12, 2016

Comfortable Experience, stress free Steve made it easy, stress free and comfortable. Buying a car can be stressful, time consuming and intense, and I was lucky enough to walk in and out More

by DoreenDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JJ" Petrillo, Steve Viruet
Jul 13, 2016 -

All American Ford in Paramus responded

Thank you for taking the time to leave a wonderful review and recommendation! Buying a car can be very nerve-wracking, so we are quite pleased to hear Steve and the rest of the team provided you with a comfortable and stress-free car buying experience. We appreciate your business and hope to see you again in the future. Best regards, The All American Ford of Paramus Team

July 02, 2016

Service is the Worst For sales Mike Lemley can't be beat. Robert in service is a great guy too. He is helpful and knowledgable. Other than that run for the hills. Service More

by Loyal Ford Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lemley, Robert Beirach, Jeanette Vaccaro
Jul 20, 2016 -

All American Ford in Paramus responded

Thank you for taking the time to leave us your feedback. We strive for 100% customer satisfaction, and we'd like to extend our apologies for your recent service experience. We would appreciate the opportunity to further discuss it. Please feel free to ask for the manager. Sincerely, The All American Ford of Paramus Team

July 01, 2016

Great New Car Purchase JJ Petrillo provided the best car shopping experience I have experienced. He was so knowledgable about every aspect of the car and was able to compare More

by mstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JJ" Petrillo, Alberto Rivero, Art Lieberman
Jul 04, 2016 -

All American Ford in Paramus responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that JJ, and the rest of the team provided you the best car shopping experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, The All American Ford of Paramus Team

June 29, 2016

JJ Petrillo JJ is a great guy to deal with, excellent person and goes out of his way to find you the car you want and always gets you the best deal he can. I woul More

by spcjrfh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JJ" Petrillo
Jun 29, 2016 -

All American Ford in Paramus responded

It was a pleasure to read about your eighth car-buying experience at All American Ford of Paramus. It's delightful to know that JJ provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Kind regards, The All American Ford of Paramus Team

June 21, 2016

GREAT CUSTOMER SERVICE and DEALERSHIP I just called earlier in the day and told them that I will be there in 10 mins. The moment I walked in and instead of putting me in wait because I h More

by SHELBYKR11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Smithlin, Elliot Barinberg
Jun 22, 2016 -

All American Ford in Paramus responded

Thank you and congratulations on your purchase! We are so very pleased that Elliot could make your visit quick and easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new purchase! Like us on Facebook to catch the latest specials! Kind Regards, All American Ford of Paramus Team

June 05, 2016

Excellent Dealership! Hadn't bought a car in 8 years, but everyone at All American Ford were great to deal with from start to finish. When you walk in the person at the fro More

by carcustomer28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Payne, Julio Noriega, Dan Lindsay
Jun 06, 2016 -

All American Ford in Paramus responded

Thanks for the kind review. Dan, Jim and Julio are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Sincerely, All American Ford of Paramus Team

May 23, 2016

"Superb Service" JJ, Thank you, for your excellent service, and taking the time to ensure we made the right decision. It was truly an exciting time, and we are elated More

by cmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JJ" Petrillo
May 24, 2016 -

All American Ford in Paramus responded

Thank you for writing this fantastic review! Hearing that you received "excellent service" from JJ is always encouraging and reassures us of our commitment to our customers. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Regards, All American Ford of Paramus Team

May 23, 2016

Wonderful customer service! From the moment I came thru the doors I was greeted respectfully. My salesman JJ couldn't have been more helpful and concerned to make my experienc More

by Sandy3366
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JJ" Petrillo
May 24, 2016 -

All American Ford in Paramus responded

Sandy, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that JJ provided you the best dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests. Regards, All American Ford of Paramus Team

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