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All American Ford in Old Bridge

Name: All American Ford in Old Bridge
Address: 3698 U.S. 9, Old Bridge, NJ, 08857, US
Telephone: (732) 212-6261
Rating: 4.8

4.8

1,496 Reviews

3698 U.S. 9, Old Bridge, New Jersey 08857

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Sales: (732) 212-6261

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All American Ford in Old Bridge

Old Bridge, NJ

4.8

1,496 Reviews

Call Dealership (732) 212-6261

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3698 U.S. 9

Old Bridge, NJ

08857

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4.8

1,496 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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1,496 Reviews of All American Ford in Old Bridge

November 29, 2021

SERVICE VISIT

Service for my vehicle was excellent from start to finish wait time was quick and they made sure my vehicle was fully inspected. wait time was quick and they made sure my vehicle was fully inspected. More

by Jogon

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Karen Young

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November 24, 2021

SERVICE VISIT

The staff is pleasant, efficient and friendly. They completed our recall in time they stated completed our recall in time they stated More

by SueAnne.palmero

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Allison

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November 24, 2021

SERVICE VISIT

Thank you very much for your professionalism and prompt service. Highly recommend this dealership. Staff was courteous and helpful. service. Highly recommend this dealership. Staff was courteous and helpful. More

by Jcatpa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Allison Schwartz

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November 22, 2021

SALES VISIT - NEW

Very welcoming and courteous. Even bought me lunch because it took a while for me to purchase truck. because it took a while for me to purchase truck. More

by Valdoc

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bob

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November 20, 2021

SALES VISIT - USED

I'm from NY I decided to go to NJ to ship for a truck. Went to All American and was greeted by Jamie. He listed to my wants and came up with exactly what I was looking for. Game me a good deal and answers Went to All American and was greeted by Jamie. He listed to my wants and came up with exactly what I was looking for. Game me a good deal and answers all of my questions very professional. The finance person was very clear going their the mountain of paperwork l. He explained the warranty left me without any questions feeling very comfortable with the deal and left with a great truck. Will definitely recommend to friends and family More

by charlie.novins

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jamie Thalor, George Villafane, Chris Savino

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November 17, 2021

SERVICE VISIT

Eriq Mitchell in the service department was friendly, informative and courteous. Keep me informed during every step of my car's service informative and courteous. Keep me informed during every step of my car's service More

by cefrancis

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eriq Mitchell

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November 17, 2021

SALES VISIT - NEW

Bought multiple vehicles from this dealer. Always a pleasure doing business with them. Especially in commercial sales. pleasure doing business with them. Especially in commercial sales. More

by Moswald

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Barlotta

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November 16, 2021

SALES VISIT - NEW

Easiest place to buy a new vehicle. Allan and Tom made it a breeze. 2 hours in and out. a breeze. 2 hours in and out. More

by keithmcgee

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Allan , Tommy Klingenberg

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November 13, 2021

SALES VISIT - NEW

Excellent customer services, honest pricing, took the time to explain everything to us so it was easy to understand time to explain everything to us so it was easy to understand More

by Jbj916

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Allan Heim, Joseph Pedi

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November 12, 2021

SERVICE VISIT

Mike the representative was wonderful to deal with but it is hard for him to soar like an Eagle when he is dealing with a bunch of Turkey,s As a buyer of many High end Ford Trucks over the years extendin it is hard for him to soar like an Eagle when he is dealing with a bunch of Turkey,s As a buyer of many High end Ford Trucks over the years extending back to Oasis Ford and a long term service customer.I have had enough.. In past visits not dealing with Mike I have waited 6 hours for an oil change. Never offered a ride home while only living 5 minutes away. Not completing the requested maintenance. Promises not kept sloppy work. The truck itself is not making the mark as well. Many nonsense things breaking that should not be, braking doors and hood latches with a truck with 26k should not be an issue. Twice on the hood latch. Between making an appointment 4 weeks in advance then waiting 2 weeks while the car was sitting there for a recall. Also the door panel all chipped up. Not good! I had purchased wheel protection and they had approved the repairs, with Covid they canceled. No calls to honor the claim and then dishonored the claim. Me buying oil changes and needing to go somewhere else to get the jobs done in a more professional environment. I was looking to purchase my next Ford limited but with your service department I will not even consider it. Again this is got nothing to do with Mike.he was really trying to make his Custumer happy. Your dealership needs to wake up. It’s sad that I have to buy another truck 15 miles away because on how inept you have gotten. More

by rocinielle

Quality Of Work

Friendliness

Recommend Dealer

Employees Worked With

Mike. 5 star

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Nov 15, 2021 -

All American Ford in Old Bridge responded

Dear rocinielle, I'm sorry but we are unable to identify you as a customer, as you are not using a real name. Regardless of that, we are glad to hear that Mike our, our Service Advisor, treated you respectfully. The fact that you are talking about things that happened during the time period of Oasis Ford, is not a reflection of how we operate currently as based on your experience with Mike. On behalf of All American, we hope that dealership that is 15 miles away will tolerate you calling them "turkeys". Best of luck to you and your vehicles moving forward.

Nov 15, 2021 -

rocinielle responded

The name is Robert Hand and the email address is rocinielle@aol.com. 121 E Greystone Rd Old Bridge. We have bought several trucks and have been your customer for many years. . You can brush my rating off as me being the problem but do so at your own peril. Your dealership customer service has severely declined.

Nov 15, 2021 -

rocinielle responded

Bringing my truck in for recall and holding it for 2 weeks is unacceptable. If I didn’t keep calling it would have even been there longer. That’s an American Ford problem not an Oasis problem. It’s funny between the two dealerships I have been a satisfied customer for almost 20 years. That has changed. Maybe it’s not me !! The fact that you don’t even recognize me as a customer shows how totally inept your dealership has become.

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1,496 Reviews of All American Ford in Old Bridge

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