All American Ford in Old Bridge

Great Dealership and service rep Mike is very attentive to all issues with my car to all issues with my car More

In the past I have been to this dealership and gave them a nice review for turning my car around quickly. I also gave them a shout out On the mustang forms and asked local New Jersey area mustang owners and a nice review for turning my car around quickly. I also gave them a shout out On the mustang forms and asked local New Jersey area mustang owners and Shelby GT 350 owners to consider All American Ford at Old Bridge because they know what they are doing and the service was great. This morning I had the opposite experience. I took my Shelby GT350 for an oil change and to have the backup camera replaced due to a recall on that part. The service advisor said it would take them 1 hour to check with parts if they had a back up camera in stock. So I said no worries I will leave the car and pick it up at a later time. I live an hour away from the dealership. When the service advisor called me in a few hours to ask me to pick up the car since the fixed everything I mentioned I wasn’t able to come up right away to get the car but could on Sunday. She said they were closed. So I said I am traveling out of town for 4 days starting Monday and won’t be able to pick up the vehicle for 5 more days but would be there first thing next Saturday. She did not like that response and told me we prefer you pick it up much sooner than that. And then proceeded to use legal language saying if the car is damaged in their parking lot they won’t be responsible for any damages. As someone who owns cars from Subaru, Honda and Mini I have never had a dealer throw disclaimers my way to push me to pick up my car right away. Mind you my car costs $65k which was a big sum for me personally so I just didn’t expect this type of pressure from the service department essentially trying to push me to come right away or else you might be on the hook to pick up the tab that might be caused to your car in our dealer lot. I’m not a lawyer but just don’t expect legalize thrown my way first thing at a service department. Especially after giving them glowing reviews. This was disappointing. Lesson learned. Will have to find another Ford dealer next time. More

Service is always great! At this location Mike the advisor & the tech team let’s u know exactly the condition of ur vehicle. As well what service I’m a need in the near future. Enjoy coming here advisor & the tech team let’s u know exactly the condition of ur vehicle. As well what service I’m a need in the near future. Enjoy coming here More

The representative that checked me and gave me updates was very nice, friendly, and informative. was very nice, friendly, and informative. More

Old American Ford has an excellent service department. They are knowledgeable and reliable. They are very efficient. They are knowledgeable and reliable. They are very efficient. More

The entire process was flawless from start to finish. Mackenzie and Destiny were extremely helpful and attentive answering my emails. Stephen Kaye was a very honest and professional salesman. Greg Miele Mackenzie and Destiny were extremely helpful and attentive answering my emails. Stephen Kaye was a very honest and professional salesman. Greg Miele did an excellent job with all aspects of the financing. An extremely pleasant car buying experience! More

Have always had a great experience at All American Ford !Very nice and efficient staff ! !Very nice and efficient staff ! More

This is my third experience with All American Ford. Each time has been a pleasure working with the staff. time has been a pleasure working with the staff. More

Very pleased with everything at All American. Salesman was very professional and I thing I got a good deal. The only complaint was that the process of purchase took to long. I was there for over 2 1/2 hou was very professional and I thing I got a good deal. The only complaint was that the process of purchase took to long. I was there for over 2 1/2 hours More

Brooke was very helpful and kept me posted on the progress of my Ford Escape progress of my Ford Escape More