
All American Ford in Old Bridge
Old Bridge, NJ
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1,495 Reviews of All American Ford in Old Bridge
Amazing service team . I was under the weather and needed an oil change badly . Nick sent over his mobile van and had my oil changed at my home! What service . Thank you All American Ford ! an oil change badly . Nick sent over his mobile van and had my oil changed at my home! What service . Thank you All American Ford ! More
I have leased new cars at All American Ford for 9 years now and everyone I ever worked with is just wonderful. They always try to give you the best deal that they can and don’t push unnecessary upgrades. A now and everyone I ever worked with is just wonderful. They always try to give you the best deal that they can and don’t push unnecessary upgrades. Always will go back for more! More
I had recent brake service And began having chattering in the front end when stopping. The service rep indicated I had my back brakes replaced during the previous service. I was told the front rotors were the front end when stopping. The service rep indicated I had my back brakes replaced during the previous service. I was told the front rotors were warped but the pads were ok. The service representative then returned and showed me a brake pad with a large chunk missing and indicated the pads needed replacement as well. When I returned home I checked my previous receipt for service and found my front brakes were replaced. I returned to the dealership and spoke to the service manager. I discussed the issue and showed him my receipt. The service manager agreed and quickly refunded the $550 bill. I give the rating of one star because of the quick resolution but should be a zero for trying to deceive me and basically defraud me of my money. More
They are very professional, and personable, they provide a vedio of work being conducted on your car, and their estimated time for the work being done was excellent a vedio of work being conducted on your car, and their estimated time for the work being done was excellent More
Great service as always.Very professional staff and a Great service as always. Very professional staff and a clean waiting area with plenty of room Great service as always. Very professional staff and a clean waiting area with plenty of room More
Had been a customer for over 5 years, but the quality of customer service had been declining lately. I got an estimate and when I scheduled to get the service done I was given slightly higher estimate. Whe customer service had been declining lately. I got an estimate and when I scheduled to get the service done I was given slightly higher estimate. When I asked why is it so, the person says “Get it done or don’t.” It’s apparent he doesn’t care for the service. He needs to be retrained. Someone else intervened and he agreed to do it for the original estimate. Otherwise, I am happy with the servicing they provide to my car. More