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All American Ford in Old Bridge
Old Bridge, NJ
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,469 Reviews of All American Ford in Old Bridge
November 12, 2021
Mike the representative was wonderful to deal with but it is hard for him to soar like an Eagle when he is dealing with a bunch of Turkey,s As a buyer of many High end Ford Trucks over the years extendin it is hard for him to soar like an Eagle when he is dealing with a bunch of Turkey,s As a buyer of many High end Ford Trucks over the years extending back to Oasis Ford and a long term service customer.I have had enough.. In past visits not dealing with Mike I have waited 6 hours for an oil change. Never offered a ride home while only living 5 minutes away. Not completing the requested maintenance. Promises not kept sloppy work. The truck itself is not making the mark as well. Many nonsense things breaking that should not be, braking doors and hood latches with a truck with 26k should not be an issue. Twice on the hood latch. Between making an appointment 4 weeks in advance then waiting 2 weeks while the car was sitting there for a recall. Also the door panel all chipped up. Not good! I had purchased wheel protection and they had approved the repairs, with Covid they canceled. No calls to honor the claim and then dishonored the claim. Me buying oil changes and needing to go somewhere else to get the jobs done in a more professional environment. I was looking to purchase my next Ford limited but with your service department I will not even consider it. Again this is got nothing to do with Mike.he was really trying to make his Custumer happy. Your dealership needs to wake up. It’s sad that I have to buy another truck 15 miles away because on how inept you have gotten. More
by rocinielle
Employees Worked With
Mike. 5 star
November 10, 2021
Good inventory, dealership facility, salesman Stephen Kaye was exceptionally nice, and good credit app processing, insurance and registration arrangements, and post-sales vehicle prep Kaye was exceptionally nice, and good credit app processing, insurance and registration arrangements, and post-sales vehicle prep More
by george_deane
Employees Worked With
Stephen Kaye, Greg Miele
November 09, 2021
excellent services and excellent employees keep the excellent services and excellent employees keep the great work,,, really good service is so convenience excellent services and excellent employees keep the great work,,, really good service is so convenience More
by orlandovalentin
Employees Worked With
Karen Young
November 09, 2021
Starting with my first phone call to Joe Pedi it was first class. Secondly, Ryan in service and Brooke in service at the end we’re phenomenal. Always a great experience at All American Ford of Old Bridg first class. Secondly, Ryan in service and Brooke in service at the end we’re phenomenal. Always a great experience at All American Ford of Old Bridge. Everyone was extremely helpful and got a difficult job done. More
by Rluc68
Employees Worked With
The gentleman who went and picked up my vehicle and the individual who worked on it, Joseph Pedi, Brooke Ancona, Ryan Bender
November 01, 2021
I have been very pleased with the way I have been treated over the phone for appointments and at the service desk with the service manager all very courteous and extremely concerning over the phone for appointments and at the service desk with the service manager all very courteous and extremely concerning More
by Pamaspano
Employees Worked With
No one listed is recognizable to me
