All American Ford in Old Bridge

I was pleasantly surprised in how exceptional my salesman was. Chuck was friendly and very thorough in instructing me about my edge. I had the best test drive yet...I would definitely recommend my friends to was. Chuck was friendly and very thorough in instructing me about my edge. I had the best test drive yet...I would definitely recommend my friends to this dealer..I live 45 min away from Old Bridge and would definitely continue to go to this dealer ...Chuck and Chris were awesome.. A++ More

I was car shopping as a woman, and I figured it wouldn't go very well, and they proved me right. I went to the dealership with my brother and father, and even though the salesperson knew I was going to be go very well, and they proved me right. I went to the dealership with my brother and father, and even though the salesperson knew I was going to be buying the car, he barely spoke to me and instead spoke to the guys. He even asked my brother what color vehicle I was looking for instead of asking me. Unfortunately, I liked a vehicle there, and the salesperson couldn't even explain certain features to me. He ignored all of my concerns. The buying process took over five hours! It was a terrible experience because it was so poorly organized. Although I called ahead of time, none of the paperwork had been started. I was there past closing. My only ride home was the new vehicle, and by the time I got to it and started it up to go, all the salespeople had left for the night. That is when I realized that they hadn't even given me a full tank of gas. Unfortunately, I didn't have a camera to take a picture to prove it. Overall, I regret even stepping foot on the lot. More

I have owned or leased Ford vehicles for the past 10 years. This was my first experience purchasing my lease. I had a payoff price in my contract & expected to pay that price, sales tax and reasonable years. This was my first experience purchasing my lease. I had a payoff price in my contract & expected to pay that price, sales tax and reasonable documentation fees. When I sat down with Frank Pedi he gave me a doc fee of $199 & an "administrative fee" of $749. When I questioned them about this they said it was another doc fee. I said this doesn't make sense. What is this fee? Then they called it a "buyout" fee. I have come to find out that Ford Motor Corp actually sanctions this process of dealerships tacking on a fee to the agreed upon payout price in the contract. I certainly have a problem with Ford Motor Corp as a whole for not abiding by their contracts and telling dealers they can charge more, however, I have called around to several dealerships & found not all of them charge this extra fee, and that the fee varies. Anywhere between $500-$750. How are the dealers & Ford getting away with this? The contract states the buyout price. How dare they add onto the price & not abide by the contract! If you are buying your leased Ford vehicle do some research. Yes, Ford says it is ok to jack-up the price of your vehicle (shame on you Ford Motor Corp) but a reputable dealer won't do that. They will appreciate your business. All-American Ford you lost my business. My kids will be driving soon & I won't buy cars from you. I won't service any on my cars with you. So for $749 you lost thousands of dollars in business. Good move, All American. Oh & if you are a woman stay out of that dealership. They think we are stupid. The mechanics try to jack-up prices on us "unsuspecting" females. More

Car was left on ZERO gallons to empty in 20 degree weather after service for ignition coil , i found this out when i attempted to leave dealership and started my car. I was told by Tom Fideli and was weather after service for ignition coil , i found this out when i attempted to leave dealership and started my car. I was told by Tom Fideli and was told by Tom Fideli and I quote I "should have read my owners manual" and then i would have known that 0 gallons to empty really means i have an additional 50 gallons to empty. Unprofessional & arrogant is an understatement. He must be an a relative of the owners. DO NOT GO TO ABLE FORD. OLD BRIGE NJ. More

I as a woman hate going to car dealerships. When he approached me outside he immidiately made me feel comfortable and took me seriously as a buyer. I honestly was only looking and had no intention of b approached me outside he immidiately made me feel comfortable and took me seriously as a buyer. I honestly was only looking and had no intention of buying a car that day. He was so impressive with his knowledge of the Edge and really took the time to explain everything to me. I love my new car. I would recommend him to all of my friends and family. Hopefully when I return to purchase my next Ford John Volpe will still be there. More

I was looking for an SUV or a crossover and wasn't sure of which brand or model we wanted. I stopped at Able Ford late on a Friday evening and met Mr. Bill Barton a sales consultant at Able Ford in Old Bri of which brand or model we wanted. I stopped at Able Ford late on a Friday evening and met Mr. Bill Barton a sales consultant at Able Ford in Old Bridge, NJ. He took the time to carefully go over the vehicles available at Ford. I then visited two Chevy dealers and two more Ford dealers all within approximately 30 miles of my home. I even contacted, via email, both Cosco and BJ's which both offer auto purchasing discounts. Two of the dealers I visited particpated in their program. I wasn't impressed with their salesmanship or their final offers. I went back to Able Ford and sat down with Mr. Barton to talk about a Ford Edge. He was most accommodating and professional in his manner. He took the time to explain every detail of the vehicle to both my wife and I. We went home to discuss the matter further and created a list of options and color that we wanted. We brought the list back to Mr. Barton and within 15 minutes he came up with the vehicle and with a good price. I would advise anyone interested in the purchase of a new vehicle to stop by Able Ford, in Old Bridge, NJ and ask for Mr. Bill Barton to discuss what he has to offer. More

At Able Ford I worked with Raz and Bill. I knew going in that I wanted certain specs to be included in my new car. They both worked very hard to make sure the vehicle met my needs. They sat with me and we that I wanted certain specs to be included in my new car. They both worked very hard to make sure the vehicle met my needs. They sat with me and went over the different payment options and we found one that fit my budget. I highly recommend going to Able Ford for a new or used vehicle. They were very friendly and helpful!! More

I went with my wife to buy a used ford. We met Mr. Bill Barton, Sales Consultant. Bill listened to our needs to bring the best quality while staying within our budget. he helped us to identify the right Barton, Sales Consultant. Bill listened to our needs to bring the best quality while staying within our budget. he helped us to identify the right car with the help of Ms. Wanda l. Bosque, Business Manager. She showed us a better way to spend our money and maximize on our purchase while actually reducing our monthly budgetary spend. The result was a purchase for a brand new 2010 Ford Escape. Thank You Bill Barton and Wanda Bosque for your professional services. You made our experience successful and made my wife smile all the way home. More

Joe was great to work with. He really listened to our needs and understood our budget constraints. We did not feel pressure to purchase a car. Even though we were not able get a car that day; Joe mad needs and understood our budget constraints. We did not feel pressure to purchase a car. Even though we were not able get a car that day; Joe made us feel like valued customers. I highly recommend working with him and won't buy a car from anyone else! More

I am a repeat customer because of the excellent customer service I keep receiving! They make gettting a new car such an easy and pleasant experience. They knew my special circumstances and catered to all service I keep receiving! They make gettting a new car such an easy and pleasant experience. They knew my special circumstances and catered to all of my needs. I left with a new Ford Escape that I absolutely love. The honesty, respect and quality they extend makes this a dealership that I will continue to visit in the future. With three kids coming up to driving age very soon, I will definetely be doing business with All American Ford of Old Bridge again. I can't say enough about my experience; it was toatlly positive in every way. More