All American Ford in Old Bridge

Chuck Boyle (my salesman) of All American Ford in Old Bridge, NJ is by far the most helpful salesperson I have ever dealt with. He spent countless hours showing me the vehicles (on the lot and online), w Bridge, NJ is by far the most helpful salesperson I have ever dealt with. He spent countless hours showing me the vehicles (on the lot and online), when nothing could be found we decided to order. During the car building process he gave me up to date information, as well as E.T.A., on the vehicle. When the vehicle arrived he fully integrated my electronic devices with the SYNC system and showed me the basic functions of the vehicle. I had a no hassle negotiation (XPLAN) and Chuck made the experience of purchasing care free. BLACK 2012 Mustang GT Premium - ALETLA Thanks! More

Work on my truck always done on time and right the first time. Scheduling is always easy. Work always explained thoroughly before being done. No complaints at all time. Scheduling is always easy. Work always explained thoroughly before being done. No complaints at all More

I have been and out of All American Ford on several occasions. I have always found your staff to be knowledgeable about the products, honest and professional. The last several times I have been into yo occasions. I have always found your staff to be knowledgeable about the products, honest and professional. The last several times I have been into your establishment I was given the courtesy of dealing with Mr. Joseph Pedi. Mr. Pedi has gained my trust and is an honest reliable source of information. A breath of fresh air in the car dealership business in my opinion. As a result of his dependability I have, on several occasions, recommended All American to family and friends. As a result I have had at least 4 people purchase or lease a product from your dealership in the past year. Each time I made sure they asked for "Joe". Most recently I was in for the purchase of tires. Joe made sure I was treated professionally and my vehicle was attended to on a timely basis. I had a few laughs and I saved a few dollars Thanks All American! More

This is the second car purchased from Ramy, he understood my needs and was willing to work hard to get the sale! overall Ford builds a real nice product, I am pleased my needs and was willing to work hard to get the sale! overall Ford builds a real nice product, I am pleased More

I gave this rating to this dealership because my salesman made it a very pleasant experience for me to purchase the vehicle. He showed me the vehicle and explained all the features it had in it and he was ve made it a very pleasant experience for me to purchase the vehicle. He showed me the vehicle and explained all the features it had in it and he was very thorough. More

Overall experience was excellent from my initial conversation with my greeting to working with my sales person on finding a vehicle that would fit my wants & needs. They showed me the vehicle and ex conversation with my greeting to working with my sales person on finding a vehicle that would fit my wants & needs. They showed me the vehicle and explained all the features it had in it and he was very thorough while giving me his undivided attention. I found that Joe Pedi was the best sales person I have ever dealt with due to his complete knowledge of Financing, professionalism, character, and ability to lighting a tense buying decision for me. The personal confidence I had made my purchasing decision easy for me in a tough economy. I would Highly recommend giving them an opportunity to treat you with the same high level customer satisfaction next time you are in the market for a car. Great job! More

Overall experience was excellent from my initial conversation with Sam to working with Chcuk on finding a model that would fit my needs for leasing. They had a large selection of vehicles on the pr conversation with Sam to working with Chcuk on finding a model that would fit my needs for leasing. They had a large selection of vehicles on the property as indicated on the phone. I would recommend giving them a shot next time you are in the market for a car. More

went there to look at some f-150's..sales person who greeted me on lot said i dont have what im looking for and just sent me on my way.never even invited me inside. i went to DANA MOTORS in staten isla greeted me on lot said i dont have what im looking for and just sent me on my way.never even invited me inside. i went to DANA MOTORS in staten island and they also didnt have it but invited me and located me the vehicle and i had it in two days.i live in nj and wanted to but it here but ill head into new york from now if this is how it is. More

Our experience began with All American Subaru & Ford with us interested in a Ford Fusion, used models. We went once on a Saturday when their hours were reported until 6PM, and when we showed up at 5:30 with us interested in a Ford Fusion, used models. We went once on a Saturday when their hours were reported until 6PM, and when we showed up at 5:30 and asked for a test drive, we were told it was too late and they couldn't do it. Additionally, a salesman was never sent to help us and we were left unattended. We left. We even reported we were interested in purchasing a vehicle, and within a short span of time (within days). The second time was atrocious, however. The second time, we went with an intent to look at the Ford Escape and check out used Ford Escapes. The dealer never introduced himself to us but I believe his name was Larry. The whole time, he was giving us attitude and was not courteous. When we said we wanted to purchase an Escape he kept saying "I can sell you an Escape..I can sell you an Escape". I was thinking, obviously you can sell us this car. He never expanded or anything, or had us sit down so we could talk about it. As we were looking around at the cars we could test drive, we'd happen to see something like an Explorer and he'd say "you want that explorer? i can sell you that explorer" and this began to become extremely irritating as he was saying it for every car we happened to glance at, but he would say nothing more. Then we found a Ford Escape to test drive, and we began a test drive. It started with my sister driving the car because it was for her. She enjoyed it, but during the middle of the test drive (I knew the test drive route from the other day) and I indicated to make a right at a certain light, and he said "Don't direct this test drive, this is my test drive. Who do you think you are?" along with a snicker. Then I mentioned I took the test drive 2 days ago and he said "Then what, do you have some sort of short term memory disorder or something?" This was very unprofessional. Then we got back to the dealership and my sister liked the car so she wanted her husband to drive it. We proceed to take the same test drive route, but her husband speeds the car up and brakes hard to test the brakes. The dealer exclaims: "Sir, if you do anything like that again, I will ask you to stop the car, pull over, get out of the car, and find another mode of transport home!" After this, there was an immediate silence and no other words were exchanged until we got back to the dealer. When we got back to the dealer, we got out of the car and walked back to our car and left the dealership, without saying another word to this car dealer. He knew he lost the sale as soon as he made that threat during the test drive. I'd like to add that we'd been to 3 car dealers before this one and performed this hard brake to test out the brakes of other cars and no other dealer even flinched or mentioned it; it is a reasonable thing to test a car's brakes when test driving it, especially in a real-life situation when one must avoid an accident, one would like to know the strength of a car's brakes. Thus, we believe that this particular man at the dealership was out of line and we were very angered. Our message was sent by leaving the dealership in silence. Before the test drive, we had even indicated that if we liked the car, we could buy today if we got a good deal. He lost a sale, and potential future sales. For disclosure, I'd like to add that we also went an additional time in between the two visits mentioned above and we dealt with a man named "Scott" who was very helpful in getting and test driving a Ford Fusion. He was professional and kind, and I had no complaints with him. So the dealership clearly has quality salesmen, I would just try to avoid the man we dealt with. His name was Larry, I believe, but he was somewhat tall (5'10") and bald. I hope this review provides some insight. I'd also like to add that we are an Indian family--I'm not sure if this played any role at all (it certainly should not have, but it's fair info). More

I recently leased a 2011 Ford Edge Ltd. from All American and overall it was an excellent experience. I worked with Chuck Boyle whose professionalism, character, and kindness was appreciated greatly. His kno and overall it was an excellent experience. I worked with Chuck Boyle whose professionalism, character, and kindness was appreciated greatly. His knowledge of the vehicle and patience while explaining the details of the systems were outstanding. He even was kind enough to include my two teenage sons in the discussion. This is the 3rd vehicle leased through this dealer now and I have worked with Chuck on two of those occasions. Certainly, if Chuck Boyle is still working at All-American in 3 yrs, I will be there a 4th time. (And by then, I'll have two children who will be ready for vehicles!) I know that I can call Chuck with any questions, and he will be there to help me. Also, all staff members I came in contact with were wonderful. The finance mgr. we signed the final papers with was courteous, friendly and professional. More