Alan Webb Chevrolet

Bought a 2019 GMC Sierra 3500 Denali. Found undisclosed damage on the "certified pre-owned" truck a month after purchase. I set up an appointment to have the damage fixed. I did send them an email telling damage on the "certified pre-owned" truck a month after purchase. I set up an appointment to have the damage fixed. I did send them an email telling them that I will be getting it fixed but wanted to let them know that, either there's a glaring issue with their inspection process or (and more likely) they knew about the damage and sold is without disclosure. They made a 1/2 hearted attempt to make it right. They offered $975 on a $2700 bill. (Because they could get it fixed cheaper) (they're own words). cheaper fix? on a $70,000 truck? I had it fixed myself, fixed correctly by a reputable shop. I don't mind the bill. I didn't catch the damage until later, so I do expect to take responsibility for the fix. But that being said, I want to make sure everyone who reads this is aware of genuine lack of integrity at Alan Webb Chevrolet. Make your own judgment of the situation, but be aware of what has happened. More

Jamie is a rockstar! Jamie and her team was incredibly helpful! They really went above and beyond to make our trade-in experience better than expected, and also assisted in getting us a follow-up service helpful! They really went above and beyond to make our trade-in experience better than expected, and also assisted in getting us a follow-up service appointment. More

The conversations with the agent and the finance person was great. I knew I wanted a Tahoe and they had it ready to go.thanks was great. I knew I wanted a Tahoe and they had it ready to go.thanks More

Easy transaction from phone call to signing papers. Website easy-to-use, sales went through all details of the vehicle before leaving dealership. Would recommend to friends and family. Website easy-to-use, sales went through all details of the vehicle before leaving dealership. Would recommend to friends and family. More

This is an Update to the Previous review. I change my review from 1 star to 5 Stars, I had a heart to heart talk with the Sales Manager David Killion and he made sure that all my issues were taking care review from 1 star to 5 Stars, I had a heart to heart talk with the Sales Manager David Killion and he made sure that all my issues were taking care of. David Killion went above and beyond to help me and made sure there were no more miscommunication issues, he kept updating me on the daily basis of my car status which was greatly appreciated. Also every one in the Service department is super friendly and they fix my car issues lighting fast. I had such a great experience with the service department. I definitely recommend Alan Webb for your next car purchase. More

The vehicle was spot on and exactly what I was looking for. The entire experience was done with professionalism and I drove away really happy. A promised truck manual was ordered and even offered gasing m for. The entire experience was done with professionalism and I drove away really happy. A promised truck manual was ordered and even offered gasing my truck up for coming in for the manual being received at the dealership. The location shouldn't be a deterrent for doing business with all the other GREAT service provided. More

Jamie with Allen Webb went over and above my expectations when purchasing my vehicle. I was able to test drive several vehicles before making my decision. when purchasing my vehicle. I was able to test drive several vehicles before making my decision. More

Very good car buying experience, Bob our sales person was awesome! The finance managers were also very helpful and super nice. Would recommend anyone looking to buy a new or used car to go to Alan Webb. awesome! The finance managers were also very helpful and super nice. Would recommend anyone looking to buy a new or used car to go to Alan Webb. More

Jamie was a big help and I am very happy with the services she provided. services she provided. More

Couldn’t be happier with my experience with Mike and the crew at Alan Webb! Loving my new Chevy Duromax Truck! If you’re shopping for a new or used car, check these guys out. Mike is always happy to help. crew at Alan Webb! Loving my new Chevy Duromax Truck! If you’re shopping for a new or used car, check these guys out. Mike is always happy to help. 😊 More