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Alan Webb Chevrolet

Vancouver, WA

4.8
709 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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709 Reviews of Alan Webb Chevrolet

September 15, 2021

Very comfortable very nice and very relaxing went pretty fast that's what we like we're very comfortable with the salesperson Jamie did a great job in the guy that do the write-up for all you guys did a gre More

by onnieburtonmeans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Sep 17, 2021 -

Alan Webb Chevrolet responded

Anthony, Awesome! We are pleased to hear that Jamie did a great job. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your new Tacoma in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Chevrolet Auto Family

September 15, 2021

Process was smooth, low pressure, Great experience overall. I would happily recommend to friends or family. More

by timbersedgelr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jason White
Sep 17, 2021 -

Alan Webb Chevrolet responded

Robert, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that your purchase was smooth, low pressure, and an overall great experieince. We look forward to seeing you and your new Sequoia in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Chevrolet Auto Family

September 15, 2021

What a smooth and easy transaction. Two trade in's and one vehicle purchased, all agreed terms done over the phone. It couldn't have been more than twenty minutes. Came in, signed papers and drove off. More

by jcollins6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, David Killion
Sep 17, 2021 -

Alan Webb Chevrolet responded

Jeffrey, Excellent! We are thrilled to hear that your purchase experience was a smooth and easy transaction. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your new Silverado in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Chevrolet Auto Family

August 26, 2021

Amazing pre and post-sale service as usual. The team here is courteous, knowledgeable, and efficient. This is my 4th Equinox and I absolutely love it! More

by Casey.fox.77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wood, Chris Porter, Keith Archer, Travis Zavala, David Killion
Aug 27, 2021 -

Alan Webb Chevrolet responded

Casey, Fantastic! We are thrilled to hear that you had amazing pre and post-sales service from our staff. Thank you for taking the time to share this kind review and a 5-star rating. We look forward to seeing you and your new Equinox in the future. Take care and have a great weekend! Sincerely, Your alan Webb Chevrolet Auto Family

August 26, 2021

Alan Webb has been wonderful to work with and was focused on providing great customer service for our Chevy. We had a difficult experience previously with GM, but they made it as painless as possible! More

by R & A Fencing and Decking, LLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, David Killion
Aug 27, 2021 -

Alan Webb Chevrolet responded

Hello, Awesome! we are pleased to hear that we were wonderful to work with and we were focused on providing great customer service for our Chevy. Thank you for taking the time to share this nice review. We look forward to seeing you in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Chevrolet Auto Family

August 26, 2021

Was happy overall with the details of the deal agreed upon. The dealer made a mistake with the vehicle and it was not ready for delivery until 2 days after we had agreed on and signed paperwork. More

by rlstricker.atc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, CJ Seaman, David Killion
Aug 27, 2021 -

Alan Webb Chevrolet responded

Robert, Thank you for taking the time to share this review. We value your time and appreciate your feedback. We apologize for falling short with the delivery. We appreciate your patience. We look forward to seeing you and your new Travers in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

August 23, 2021

Brought my car in to have it fixed somebody stole a baby Buck knife out of my car this last time I had it in and couple days later my cruise control doesn’t work I just think there are no coincidence what’s More

by Ginnyk5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pam Heuett, David Sailer
Aug 27, 2021 -

Alan Webb Chevrolet responded

I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Floyd Quiding Service Manager 360-574-1131 ext 230 Floydq@alanwebbautogroup.com

August 22, 2021

I participated in a GM buy-back and got a new 2021 Bolt EV. The staff at Alan Webb are incredibly thoughtful. When I was ready to purchase, everyone was very knowledgeable, super helpful and incredibly fri More

by rlayli0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Cochran, Mike Woods, Bob Nodine, Keith Archer, CJ Seaman, David Killion
Aug 27, 2021 -

Alan Webb Chevrolet responded

Rose, Awesome. We are pleased to hear that Bob, Mike, Charles, and Monica were very knowledgeable, super helpful, and incredibly friendly. We value your time and appreciate your feedback. We look forward to seeing you and your new Bolt in the future. thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Chevrolet Auto Family

August 19, 2021

Alan Webb Chevy was amazing to deal with. Open, honest, and an extremely quick transaction. Unlike most dealerships there was no price haggling or waisted time. I would highly recommend them to anyone. Tha More

by kieffelm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nodine, Keith Archer
Aug 20, 2021 -

Alan Webb Chevrolet responded

Luke, We are thrilled to hear that your purchase was a quick, open, and honest experience. We value your time and feedback. thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and enjoy your new Silverado! Sincerely, Your Alan Webb Chevrolet Auto Family

August 18, 2021

The sales people, finance person and receptionist made this a very enjoyable experience. I appreciate their help and friendliness. They were able to get me in the exact vehicle I was looking for and in More

by ccollins7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jamie Johnson, Jason White, David Killion
Aug 20, 2021 -

Alan Webb Chevrolet responded

Carl, Awesome! We are thrilled to hear that both Jason, Jamie, and Natalie were exceptionally helpful and mindful. Thank you for taking the time to share this lovely review, your recommendation, and a 5-star rating. We look forward to seeing you and your new Suburban in the future. take care and enjoy your new ride. Sincerely, Your Alan Webb Chevrolet Auto Family

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