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Alan Webb Chevrolet

Vancouver, WA

4.8
709 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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709 Reviews of Alan Webb Chevrolet

January 14, 2022

Excellent experience with Jeff Anderson and the Sales Staff. I have only given two 5 star ratings to any dealership and I have dealt with alot of dealers and this one ranks at the top of the list!! My More

by vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, the Sales Manager was also very awesome!, CJ Seaman, Jeff Anderson
Jan 21, 2022 -

Alan Webb Chevrolet responded

Thanks for the amazing review and rating, Vicki! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Chevrolet Team

January 04, 2022

Great experience. Easy transaction in and out in an hour and a half. Nice people with no hassles. More

by KEN.MILLER1817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Zavala, David Killion
Jan 06, 2022 -

Alan Webb Chevrolet responded

Ken, We are pleased to read that your experience was easy and timely. We value your time and feedback. Thank you for choosing Alan Webb Chevy for your vehicle needs. We look forward to seeing you and your new Silverado in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

January 04, 2022

Financiamiento rápidoEl trato muy bueno amablesel Financiamiento rápido El trato muy bueno amables el vendedor le doy cinco estrellas Pues me gusta Chevy More

by maestro99
Recommend Dealer
Yes
Employees Worked With
Jeff Anderson
Jan 06, 2022 -

Alan Webb Chevrolet responded

Víctor, Gracias por tomarse el tiempo para compartir esta agradable reseña con una calificación de cinco estrellas. Valoramos su tiempo y comentarios. Nos complace leer que su experiencia fue buena. Esperamos verte a ti y a tu nuevo Suburban en el futuro. ¡Cuidate y que tengas un maravilloso dia! Atentamente, Su familia de automóviles Chevrolet de Alan Webb Victor, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to read that your experience was good. We look forward to seeing you and your new Suburban in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Chevrolet Auto Family

December 23, 2021

Awesome service! Mike Woods is you guy! Very helpful and knowledgeable! I highly recommend this place! More

by audrey.quinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods, David Killion
Dec 23, 2021 -

Alan Webb Chevrolet responded

Audrey, Thank you for your kind words and a 5-star rating. We value your time and feedback. We are pleased to hear that we were knowledgeable earing your recommendation. We look forward to seeing you and your new Equinox in the future. Happy Holidays! Sincerely, Your Alan Webb Chevrolet Auto Family

December 16, 2021

Travis was great to deal with. No pressure at all to look or buy. He worked hard to help me achieve my needs. More

by cbirley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Porter, Dave Milbrandt, Travis Zavala, David Killion
Dec 17, 2021 -

Alan Webb Chevrolet responded

Christofer, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Travis was great at providing a pressure-free experience while navigating your needs. We look forward to seeing you and your NEw Silverado in the future. Happy Holidays! Sincerely, Your Alan Webb Chevrolet Auto Family

October 21, 2021

The service dept. sucks. I have been taking my truck there for the last 2 1/2 years So that would be a total of 5 times for oil changes. Out of the 5 times , 3 of them was not good. 1- made appt on l More

by brooks1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Murphy
Oct 29, 2021 -

Alan Webb Chevrolet responded

Hello, Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 231 or floydq@alanwebbautogroup.com.

October 20, 2021

John the salesman and Keith the sales manager are very very good at what they do an awesome people to work with as well as the whole team at Alan Webb Chevrolet you guys are awesome I’ve bought three Chev More

by hudsonj2891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Atkins, John Anderson, Lindsey Scott, Travis Zavala, CJ Seaman, Tony Carroll
Oct 20, 2021 -

Alan Webb Chevrolet responded

Gerald, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that ohn and Keith were a great team. We look forward to seeing you and your new Equinox in the future as well as your Silverado! Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

October 15, 2021

Things went better than I expected, great job ,thank you everyone for great customer service More

by bigtimm50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Zavala, David Killion
Oct 15, 2021 -

Alan Webb Chevrolet responded

Tim, Awesome! We are pleased to hear that we exceed your expectations by providing great customer service. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your Sierra in the future. Take care and enjoy your new truck! Sincerely, Your Alan Webb Chevrolet Auto Family

September 30, 2021

Everything went very well, friendliness, helpfulness. I thought I had found a dealership I could be happy with EXCEPT their was a $399.00 charge not shown to me. I was promised a refund multiple times bu More

by doloreswolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, David Killion
Oct 04, 2021 -

Alan Webb Chevrolet responded

Dolores, We are saddened and concerned we fell short of your expectations. We sincerely apologize for the delay in your refund. We originally sent out the refund check on 7/28/2021 but it was returned as we addressed it to your physical address and not your mailing. We are happy to hear that you did indeed receive your refund after we were able to verify the correct mailing address and make the appropriate adjustments. Again, we apologize for our error and the lengthy wait for your refund. We truly hope you have a wonderful day. Take care, Sincerely, Alan Webb Chevrolet

Oct 04, 2021 -

doloreswolk responded

Thank you. It seems it was just a big mix up. But I do appreciate the friendliness and helpfulness of Jamie and Bob.. And I would recommend your company. Dolores

Oct 04, 2021 -

Alan Webb Chevrolet responded

Dolores, Thank you for your understanding in regards to our clerical error. We truly appreciate your patience and allowing us the opportunity to correct our mistakes. We are pleased to hear that Jamie and Bob were friendly and helpful. We look forward to seeing you in the future. Have a great day! Alan Webb Chevrolet

September 17, 2021

Natalie in Finance is amazing!!! I really enjoyed the entire process at Alan Webb. I left with no buyers remorse More

by chadj23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jason White
Sep 20, 2021 -

Alan Webb Chevrolet responded

Chad, Awesome! We are delighted to hear that Natalie was amazing and that you enjoyed your purchasing process. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your Tahoe in the future. Take care and have a great week! Sincerely, Your Alan Webb Chevrolet Auto Family

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