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Acura of Peabody
Peabody, MA
492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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492 Reviews of Acura of Peabody
May 05, 2016
very professional Easy to work with staff, no pressure, great sales support. sales rep was great. follow up call from GM was a really nice touch. Financing totally pain Easy to work with staff, no pressure, great sales support. sales rep was great. follow up call from GM was a really nice touch. Financing totally painless More
by tuckie
Employees Worked With
Wil DeMarco
May 05, 2016
Wonderful Buying and Service Experience! Right from the start Salesperson, Steven Ashe has become a good friend... so friendly. Stephen is the genuine article. When we go in for service, I a Right from the start Salesperson, Steven Ashe has become a good friend... so friendly. Stephen is the genuine article. When we go in for service, I always ask for him and so enjoy hearing about his family. He always makes sure that we have seen the right people and have come away most satisfied. I also can't say enough good about your service department personnel... all are happy to assist in any way possible. More
by Cadillac65
Employees Worked With
Steven Ashe
May 05, 2016
Great Experience, Helpful Staff Steven was great to work with. He was available for any questions I had. He and the rest of the staff were extremely helpful and provided excellent Steven was great to work with. He was available for any questions I had. He and the rest of the staff were extremely helpful and provided excellent customer service. I would definitely go back! More
by cat m
Employees Worked With
Steven Ashe
May 04, 2016
Awesome experience From the moment we walked-in to the final processing, everything went smooth and easy.. My sales rep (Steve) was so amazing. Never once felt pressured From the moment we walked-in to the final processing, everything went smooth and easy.. My sales rep (Steve) was so amazing. Never once felt pressured to buy the vehicle. When I went to pick up the car he explained to us how everything worked in the vehicle and set up all the technology stuff for us. Overall I had a great experience with Acura of peabody and would definitely recommend to all my family and friends . More
by Katoquendo
Employees Worked With
Steven Ashe
May 01, 2016
Pleasant experience After a disappointing experience trying to get a quote on-line, I decided to visit the dealership. I was immediately greeted by Steven Ashe who was e After a disappointing experience trying to get a quote on-line, I decided to visit the dealership. I was immediately greeted by Steven Ashe who was extremely knowledgeable and guided me through the whole process. I never felt pressured and Steven was very helpful and took the time to ensure all my questions were answered. The sales manager was also very helpful as was Vanessa who explained all the add on options, again not applying any sales pressure. What usually turned out to be a dreaded car buying experience actually was a pleasant one. This is my first Acura and I will absolutely visit this dealership for my next one. More
by Joanna
Employees Worked With
Vanessa, Steven Ashe
April 10, 2016
Great sales, horrible service department and customer servic By far not a luxury dealership. Spent $500 on service and I bought my MDX new from them and they didn't even wash or vacuum the car! They charge you By far not a luxury dealership. Spent $500 on service and I bought my MDX new from them and they didn't even wash or vacuum the car! They charge you a fortune, try to sell you things you don't need and the waiting area is like a run down Honda dealership not a luxury Acura dealer. This is my second MDX and last time time I will go to Acura of Peabody. More
by sLwg06BXelVbNJMaNJ8Rpiv/VcJYvCG1oiLfrCtMZRI=
Employees Worked With
Service Manager, Mark I believe
March 29, 2016
Great Sales Team My first experience buying an Acura and from I my homework I knew the product was excellent. The sales person we dealt with Steven Ashe knew Acura veh My first experience buying an Acura and from I my homework I knew the product was excellent. The sales person we dealt with Steven Ashe knew Acura vehicles inside and out. He has worked for other luxury dealers and had many many years of experience in the car business and you could tell he knew his stuff. He was pleasant, friendly and not to aggressive in his approach. I felt really comfortable that we were getting a very fair deal on our buying experience. The manner of all of the sales team I observed while waiting was courteous, relaxed, helpful. Great experience. I would highs recommend this dealership and Steven Ashe in sales. Mary Anne D. More
by Mary Anne D
Employees Worked With
Steven Ashe
March 21, 2016
Great Buying Experience I recently purchased a certified used MDX from Acura of Peabody and I must say the whole experience was great (and who says that about car buying, rea I recently purchased a certified used MDX from Acura of Peabody and I must say the whole experience was great (and who says that about car buying, really?!) . I first looked online and was interested in a new RDX and submitted an online request and Steven reached out to me via phone to talk and set up a time to come in. When I did come in and met with Steven, I realized the MDX was the better vehicle for me and he helped me price out new and used options for what I wanted. He was very upfront and knowledgeable and I believe I bought at a fair price (no uncomfortable negotiations). It was the end of the night during their President's Day event when I was considering purchasing my car and Steven make himself available after hours and even on his day off to close the deal. When I came to pick up my car even though he was busy with other customers, he took the time to go through the car (I was not rushed at all) and all it's technology, etc. and he even offered more assistance if needed in the future. Steven has a great personality and he really went the extra mile which makes a big difference. Great experience with also with Vanessa in Finance (she make the process painless and fast) and great car - I love it! If you are in the market for a new car go see Steven, you will not be disappointed! More
by Krissy522
Employees Worked With
Vanessa, Steven Ashe
March 08, 2016
4th Acura in 15 years As usual when it's time to purchase I new car I head down to Acura of Peabody. I recently purchased a certified pre-owned 2015 TLX. I love it. Ste As usual when it's time to purchase I new car I head down to Acura of Peabody. I recently purchased a certified pre-owned 2015 TLX. I love it. Steve Ashe was my salesperson. He was top notch. The vehicles sell themselves but Steve's input was the icing on the cake. I can't say enough good things about this dealership; the staff there are professional, intelligent, and friendly. Vanessa in Finance was great and it will be a joy to deal with Cindy Prescott in Service when the time comes. She's on top of her game. Great place to shop. Great people who you can TRUST. C.A.G. More
by CAG#4
Employees Worked With
Vanessa in Finance and Cindy in Service (a great lady)., Steven Ashe
November 11, 2015
Top Notch Dealer I had my best car experience ever. I felt like I was buying a Ferrari. Dealership is beautiful and very classy. Purchased the car I wanted at price I I had my best car experience ever. I felt like I was buying a Ferrari. Dealership is beautiful and very classy. Purchased the car I wanted at price I needed to be at. Vanessa in finance was amazing and beat my rate thru my current credit union by a lot. The detailing department is extremely thorough as I have seen some horrible cars going thru reconditioning at other dealers. Mike Doherty was awesome and made my experience amazing. Mike delivered my car 45 minutes away in New Hampshire to make life easier for me. Just a classy operation. More
by HondaFan
Employees Worked With
Vanessa Finance. , Michael Doherty
