Acura of Peabody
Peabody, MA
Filter Reviews by Keyword
By Type
492 Reviews of Acura of Peabody
A very welcoming dealership! Had a great experience at Acura Peabody. There is an Acura dealership right by my place, but i still came all the way to Peabody coz of its reviews. G Had a great experience at Acura Peabody. There is an Acura dealership right by my place, but i still came all the way to Peabody coz of its reviews. Got to say, they were pretty accurate! Worked with David Hepworth over there and thanks to him, finally got the car I was looking for. Love the warmth that was missing at other dealerships. Highly recommend this place to anyone looking for Acura models. They are willing to take an extra step to make you feel comfortable. More
Best Dealership mto every purchase/lease a vehilce Highly recommend this dealership. I drive 35 miles to another state to purchase and service my vehicle due to the quality and performance of this dea Highly recommend this dealership. I drive 35 miles to another state to purchase and service my vehicle due to the quality and performance of this dealership. Honest, efficient, and professional use of my time and money is the key take away. More
Excellent service representative, great communication! Erin, my service representative was very organized and had loaner and paperwork ready when I arrived. I was called with an detailed update and expe Erin, my service representative was very organized and had loaner and paperwork ready when I arrived. I was called with an detailed update and experienced no surprises. Outgoing paperwork was extremely detailed and the followup call was very nice. Email confirmation was helpful also. More
Fabulous, easy experience My husband and I visited Acura of Peabody this week to test drive the RDX for me. Steven Ashe was available to help us. He is exceptionately knowledge My husband and I visited Acura of Peabody this week to test drive the RDX for me. Steven Ashe was available to help us. He is exceptionately knowledgeable about the SUV. He explained the features to us. No hard sale. He clearly believes in the value of the Acura brand. I hate buying cars and he made it so EASY. He is professional, kind and intelligent. We will certainly seek him out when we look for another Acura. THANK YOU, Steven. More
Excellent customer Service Went in for an oil change and diagnostic for my MDX. Got a loaner from them while my car was being looked at. Ben called me as soon as he found out wh Went in for an oil change and diagnostic for my MDX. Got a loaner from them while my car was being looked at. Ben called me as soon as he found out what the issues were. Was very informative with me and explained in detail including cost. Kept in touch with me in the days to follow and called me as soon as my car was done. Followed up with me the next day to make sure everything was going good with the car which is was. Overall very satisfied with the customer service and work done. More
Travelled from Cape Cod Steven's service and knowledge was above and beyond. I had been looking for a certified 2014 TSX Wagon and found a well priced one on the Peabody of Steven's service and knowledge was above and beyond. I had been looking for a certified 2014 TSX Wagon and found a well priced one on the Peabody of Acura website. I called the dealership and spoke with Steven a few times, several days later my wife and I were headed from Cape Cod to Peabody with a cashiers check in hand. After speaking with Steven I had enough confidence in him to know it wasn't a waste of a trip and we would be coming home with our new ride that day, which we did. Steven even called that evening to make sure we got home safe and make sure we were happy with our purchase. 5 Stars. More
Exceptional experience with new car purchase! Steven Ashe is an excellent sales professional. Absolutely top notch! He has made my entry into the Acura world enjoyable, informed and excited. He Steven Ashe is an excellent sales professional. Absolutely top notch! He has made my entry into the Acura world enjoyable, informed and excited. He introduced me to every employee by name and gave the grand tour of the whole facility so that I would be comfortable in future visits. I liked that all employees seemed as though they enjoyed their jobs and that it was a good place to work. There is great energy in this dealership! Steven took the extra time to review features of the car, adjust to my preferences and give some tips. This auto purchase was a birthday surprise from my husband and I am so glad that he was his contact and is now mine. Thank you Steven, very well done! Karen H. More
Two cars Stephen Ashe was exceptional as I searched for a new car from myself and a car for my daughter. He was very knowledgeable and answered all questions. Stephen Ashe was exceptional as I searched for a new car from myself and a car for my daughter. He was very knowledgeable and answered all questions. He made the whole process very easy. More
New car This was a great delearship, Steven makes the whole process fun and relaxing:). Vanessa is very friendly and helpful while closing the sale. Please c This was a great delearship, Steven makes the whole process fun and relaxing:). Vanessa is very friendly and helpful while closing the sale. Please consider them when purchasing your new Acura! More
Exceptional experience purchasing a pre-owned vehicle Having recently returned my company issued vehicle, I found myself in the unfortunate predicament of buying a car in a compressed time frame. I resea Having recently returned my company issued vehicle, I found myself in the unfortunate predicament of buying a car in a compressed time frame. I researched the certified pre-owned warranties and had limited my choices to Acura, Audi, BMW and Mercedes vehicles, based on my price point and the offered warranties. I visited all of the local dealerships, test drove a number of vehicles and easily concluded that Acura of Peabody and Steven Ashe had earned my business. Steven's knowledge of all of the brands was impressive, but what was more impressive is that he didn't bash any brand and instead let the Acura sell itself. During my second of three visits to test drive the RDXs and MDXs, the showroom was packed and Steven was tied up with even more customers waiting. This was when we met Zach, who quickly assessed we were interested in the vehicles and who went out of his way to assist us with a test drive while Steven was tied up. Finally, upon the third visit with my wife, she fell in love with the vehicle and could not stop commenting on the professionalism of Steven and the dealership as a whole. A truly enjoyable experience and not what I expected during a car buying process. We have owned vehicles by Audi, Lexus, Mercedes, Saab and Volvo, and this was by far the most enjoyable, painless buying experience. Scott More