Acura of Peabody

Excellent work and communication as always. My car is more than 15 years old, and they’ve been able to keep it running and intact. more than 15 years old, and they’ve been able to keep it running and intact. More

Stellar Service Department - very client focused. I have all my service and maintenance taken care of at Acura of Peabody. Holly and her counterparts in service are always: helpful, knowledgeable, I have all my service and maintenance taken care of at Acura of Peabody. Holly and her counterparts in service are always: helpful, knowledgeable, patient and don't try to over-sell you on repairs can wait for a future visit. I fully expect to put many more miles on my Acura with the help of Acura of Peabody's service department. The quality and durability is excellent in my opinion of the Acura badge and the service team here make it last, Thank you... More

Great experience again! I called a few dealers to have my ODMD touch screen replaced due to a crack. Acura of Peabody was the only one giving an estimate! Overall, it was t I called a few dealers to have my ODMD touch screen replaced due to a crack. Acura of Peabody was the only one giving an estimate! Overall, it was the best experience again. I highly recommend it. More

Made an appointment for oil change to find out appointments can be made but are not honored. I made the appointment especially as my time is extremely limited. Was told “yes we take online appoint appointments can be made but are not honored. I made the appointment especially as my time is extremely limited. Was told “yes we take online appointments but it is first come first serve”. Also, I had a 10% off coupon For service. When I presented at cash out, I was told oh I can’t do that you would half to have them redo all of the paperwork. Which I didn’t have time for, nor did the coupon say you had to present upon check in. Whole thing was an irritation. Only good thing was my car was washed while there. More

Every member of the staff here is knowledgeable, courteous, professional, and patient...especially Steve Ash , Will and Allen. This the second car I have leased from this dealership and couldn’t be courteous, professional, and patient...especially Steve Ash , Will and Allen. This the second car I have leased from this dealership and couldn’t be more satisfied. I referred a family member who also bought an RDX. More

Exceptional Dealership I just leased my second Acura TLX in 3 years. Steve Ashe made the transaction smooth and his follow up was exceptional. It was a pleasure working with I just leased my second Acura TLX in 3 years. Steve Ashe made the transaction smooth and his follow up was exceptional. It was a pleasure working with him and I highly recommend Steven and this dealership. I give them both 6 stars (off the chart)! More

I scheduled an appointment to get brakes on my RDX replaced. Service Team quickly came over to greet me as well as begin processing car for service. Holy went over in detail the service required as we replaced. Service Team quickly came over to greet me as well as begin processing car for service. Holy went over in detail the service required as well as addressed any questions that surfaced. During service they noticed another issue that needed attention which they resolved as well. The car continue to run fine. More

I just bought a certified MDX a couple days ago. Jerry was super friendly with my family and me. We felt so comfortable with him because he put no pressure on us. He spent a lot time to help us to choos was super friendly with my family and me. We felt so comfortable with him because he put no pressure on us. He spent a lot time to help us to choose a car we really like. Without his great personality and assistance, we wouldn’t buy a car yet. We wanted to check out another Acura dealer, but we didn’t think we would get a better respect (maybe a better deal) from other salesman. So we decided to buy it from Jerry. Thank you very much, Jerry! We were lucky to be your customers. Hieu More

Outstanding Service, Communication and Follow-up I was completely impressed with Cody and the team from the Service Department . From the moment you pull into the Service bay, you are treated by a w I was completely impressed with Cody and the team from the Service Department . From the moment you pull into the Service bay, you are treated by a warm welcome and promptly directed to the service desk. Other members of the team, including Bill, took the time to introduce themselves to me and chat while I waited. Cody reviewed my service history and kindly provided recommendations. I was promptly give a new loaner vehicle. Throughout the process I was contacted by Cody to updates to set my expectations and then again the following day to ensure my vehicle was running smoothly. Just a great group of people...highly recommended. More

The whole experience was great! I had an appointment and they took me as soon as I got there. They offered me a loaner or the option to wait there. While waiting I had a private office to get work done with they took me as soon as I got there. They offered me a loaner or the option to wait there. While waiting I had a private office to get work done with coffee and muffins. They also washed and vacuumed my car. More