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Acura of Peabody
Peabody, MA
492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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492 Reviews of Acura of Peabody
June 02, 2020
The service department @Acura of Peabody are absolutely Professional and friendly. They took care of my problem and explained everything they where going to do with me. A great experience Thank you Rick Professional and friendly. They took care of my problem and explained everything they where going to do with me. A great experience Thank you Rick Osgood and his great associates team More
by Bostonboise
Employees Worked With
Rick Osgood
June 02, 2020
First Maintenance Check Up A+ After purchasing my MDX from Acura Peabody in the fall I was due for my first oil change/tire rotation and other checks. Service staff was great, resp After purchasing my MDX from Acura Peabody in the fall I was due for my first oil change/tire rotation and other checks. Service staff was great, responsive, offered suggestions and advice. Everything was accomplished in a timely manner, no appointment was needed and I was graciously offered a loaner to accomplish errands while my car was being serviced. Great job and working with Cody Gerarin was excellent - both professional and personable. More
by Traci
Employees Worked With
Cody Gearin
June 02, 2020
Outstanding Service Dept. Able to drive write in without appointment. Fast, courteous and extremely professional. Usually deal with Ben, but Rick was the contact person in hi Able to drive write in without appointment. Fast, courteous and extremely professional. Usually deal with Ben, but Rick was the contact person in his absence. They're a great team at Acura. Thank you. More
by Mimi0918
Employees Worked With
Rick from service (last name unknown)
May 29, 2020
Tire repair Fantastic service with really no notice. I appreciate Cody and the team for taking me with no appointment and solving my problem in a timely manner! Fantastic service with really no notice. I appreciate Cody and the team for taking me with no appointment and solving my problem in a timely manner! More
by KT
Employees Worked With
Cody Gearin
May 28, 2020
Responsive Service Holly is responsive service, friendly. Car was ready on time, great result. Naturally I would like to price to be less but that is not controlled by Holly is responsive service, friendly. Car was ready on time, great result. Naturally I would like to price to be less but that is not controlled by Holly More
by mc
Employees Worked With
Holly
May 23, 2020
Outstanding Service The Service personnel are outstanding. Although my primary interaction is with Ben, his knowledge and expertise is greatly appreciated. Their thorou The Service personnel are outstanding. Although my primary interaction is with Ben, his knowledge and expertise is greatly appreciated. Their thoroughness provides reassurance that things will be serviced correctly. This is an excellent Dealership and Service company. More
by Cafjr
Employees Worked With
Ben Kamerman
May 14, 2020
Have serviced my car at the dealership since purchase and have always received a top notch customer service and service quality. Ben K does a great job ensuring timely and thorough service delivery. have always received a top notch customer service and service quality. Ben K does a great job ensuring timely and thorough service delivery. More
by Renata
Employees Worked With
Ben K (Service Dept)
March 26, 2020
Steve was the best! He got us a great deal, he was super friendly and knowledgeable. He made sure we understood the car before taking it out on a test drive. I enjoyed every minute working with Steve in get friendly and knowledgeable. He made sure we understood the car before taking it out on a test drive. I enjoyed every minute working with Steve in getting my car. Super personal and a great personality. Overall, he really took care of us and that is what really matters. More
by Seit.vitou
Employees Worked With
Steven Ashe, Wil DeMarco
March 20, 2020
Fantastic experience working with Mark! I recently bought a new 2020 MDX from Mark at Acura Peabody. I had owned my previous 2005 MDX for 15 years, and absolutely loved it. After working for I recently bought a new 2020 MDX from Mark at Acura Peabody. I had owned my previous 2005 MDX for 15 years, and absolutely loved it. After working for years with the amazing Holly in Acura Peabody's service department, Acura Peabody was my first stop in my new car search. From the moment we met Mark, our Sales & Leasing Consultant, he made us feel like family. He was a true professional throughout this process, and made us feel like welcomed and valued customers from the get-go. He soon felt also like a friend! He was honest and trustworthy, passionate about the brand, and extremely knowledgeable about all the cars at the dealership, providing us with details from large to small about each of the different options we were interested in. Mark put in so much time with us, and we cannot thank him enough for his expertise, patience, kindness, and hard work in getting us exactly what we were looking for. It is hard to replace a well-loved car, that you have grown so used to, but I can safely say that Mark successfully sold me a new car I love even more! He has followed up to ensure everything is going great, and has made himself available for questions any time. Thanks to Mark, our relationship with Acura Peabody has grown even stronger! I am excited to be able to continue working with this amazing team on all my car needs! More
by Andrea C.
Employees Worked With
Mark Riggio
March 18, 2020
Great service Dept and knowledge staff, helped me out with all my concerns. Very happy overall. Will gladly recommend Acura Peabody to friends and family. Dept and knowledge staff, helped me out with all my concerns. Very happy overall. Will gladly recommend Acura Peabody to friends and family. More
by jroll6
Employees Worked With
Jennifer Pereira
