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Acura of Peabody
Peabody, MA
492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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492 Reviews of Acura of Peabody
July 15, 2020
1985 Acura RL 180,000+ Miles -Great Car We love our '05 Acura RL - it's a great car and we keep the RL maintained at Acura of Peabody to be sure that Acura standards of performance are maint We love our '05 Acura RL - it's a great car and we keep the RL maintained at Acura of Peabody to be sure that Acura standards of performance are maintained. Ben Kamerman is a great Service Rep to work with and the "pit crew" has kept our RL is top working condition. The Acura Service keeps our car in top dependable condition. Thank you Ben and the Acura of Peabody "pit crew". More
by John
Employees Worked With
Ben Kamerman
July 14, 2020
Excellent experience with both leasing and service. Just leased my third MDX from Acura of Peabody, dealing with both Steven Ashe and Allen Lim all three times. Working with both gentlemen made the pro Just leased my third MDX from Acura of Peabody, dealing with both Steven Ashe and Allen Lim all three times. Working with both gentlemen made the process stressless. I was treated fairly, efficiently, and with attention to detail. All of my questions on details of the leases and on the car itself were answered promptly and clearly. Over the years, I often felt I needed to be on defense in the car buying/leasing experience. Not here! My experiences with the service department over the terms of my 1st two leases have also been very positive. The minute you drive in the door, a friendly service coordinator is there to determine your needs, provide you an estimate and an approximate time of completion. They keep you updated while the work is progressing. The facilities for waiting are excellent, and a loaner is offered when necessary. More
by Dave
Employees Worked With
Allen Lim, Steven Ashe
July 12, 2020
Great service department. Can only speak praise. Always great honest guidance on maintaining my MDX hope to easily see 400k miles. Best built vehicle I have ever owned and Holly is service at Acura of Pea great honest guidance on maintaining my MDX hope to easily see 400k miles. Best built vehicle I have ever owned and Holly is service at Acura of Peabody is a godsend! A+ all around! More
by TessPepe1
Employees Worked With
Holly Lima
June 29, 2020
Kudos to Ben It is always unfortunate to have to bring your car in for repairs but it happens. The Service Coordinator Ben has always been exceptionally pleasant, It is always unfortunate to have to bring your car in for repairs but it happens. The Service Coordinator Ben has always been exceptionally pleasant, informative and very helpful in any of my visits. He is very professional if I need a oil change or anything else that is necessary. I highly recommend Ben at Peabody Acura.....Thanks Ben!! More
by sandy.decelle16
Employees Worked With
Benjamin Kamerman
June 25, 2020
Very happy with my recent visit (all visits actually). Always greeted upon entering, it is a nice atmosphere. Had a few minor things done (oil change and inspection sticker) and a few items were mention Always greeted upon entering, it is a nice atmosphere. Had a few minor things done (oil change and inspection sticker) and a few items were mentioned, but no pressure to deal with them immediately, just noted. Ben was great about keeping me updated and making thing simple and easy, which isn’t always the case in the auto industry. We have 2 Acura’s and the service is a big reason why we plan to continue (and they are great cars). Thanks to Ben for his assistance, it is greatly appreciated. More
by hawke45
Employees Worked With
Ben, service dept.
June 20, 2020
I had a great experience at the Acura of Peabody. Ben was great, very helpful and very friendly. I appreciate every effort he made to make our experience with the service department quick and smooth. I would great, very helpful and very friendly. I appreciate every effort he made to make our experience with the service department quick and smooth. I would request him again and recommend him to anyone. More
by Bbenhsaien
Employees Worked With
Ben kamerman
June 13, 2020
I had a great experience at Acura of Peabody! Michael Doherty was very attentive and friendly. I appreciate how knowledgeable he was. He responded to my phone calls and emails quickly. I would request hi Doherty was very attentive and friendly. I appreciate how knowledgeable he was. He responded to my phone calls and emails quickly. I would request him again. And, I love my MDX! More
by Kathleen Rettman
Employees Worked With
Michael Doherty
June 13, 2020
Went to Acura of Peabody for service on a recall. Steve Tarantino was knowledgeable and friendly and the overall experience was great. This is a class dealership. Tarantino was knowledgeable and friendly and the overall experience was great. This is a class dealership. More
by KevinC
Employees Worked With
Steve Tarantino
June 13, 2020
Amazing Service, Mike! You were very patient while waiting for our decision. You always explained in depth and with examples about what would be more convenient for us. Eventhough, our English isn't g waiting for our decision. You always explained in depth and with examples about what would be more convenient for us. Eventhough, our English isn't good enough, you explained everything in a way that we would understand. More
by Yeinmy Samayoa
Employees Worked With
Michael Doherty
