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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
November 14, 2019
Transmission First time I haven’t had 1st class service. Visit 1 I waited 20 minutes before someone told me I had to check in at the desk. During repair they said First time I haven’t had 1st class service. Visit 1 I waited 20 minutes before someone told me I had to check in at the desk. During repair they said my battery was perfect. Problem returned following week and visit 2 was better check in but while working on the transmission again they said my battery was shot and had to be replaced. Hmm which is it? They forgot to clear my trouble messages so I need to go in again! Not the best experience this time but it’s my 3rd Acura so that says something. More
by Susanfrey
Verified CustomerEmployees Worked With
Ronnie Garcia, Erik Arnold
November 13, 2019
Excellent service Everyone at the service department was nice and friendly and I would definitely recommend them to any of my friends and family. That’s all I have to s Everyone at the service department was nice and friendly and I would definitely recommend them to any of my friends and family. That’s all I have to say. More
by JUNIS350
Employees Worked With
James Zipp
November 13, 2019
Service with a smile Amanda was courteous and accommodating as usual. She communicated the repairs that were need on my vehicle in a manner for which I understood and gave Amanda was courteous and accommodating as usual. She communicated the repairs that were need on my vehicle in a manner for which I understood and gave me ample notice when my vehicle was needed for additional time to complete my repair. I will definitely bring my vehicle back for future repairs. More
by ccrich1976
Employees Worked With
Amanda Munroe
November 12, 2019
Great! The car specs I wanted wasn't available in Concord, they were able to find it at another location. They were able to get it to Concord as scheduled a The car specs I wanted wasn't available in Concord, they were able to find it at another location. They were able to get it to Concord as scheduled and on time. Nico was extremely knowledgable about the car and was able to get us up and running quickly. John in Finance had everything loaded an ready to go, very streamlined process. Loving the new car! More
by TMCHOME
Employees Worked With
Nico Herrera, John Gonzalves
November 12, 2019
Great service Alex was very helpful, friendly, honest, and provided great service. He did everything possible to help me get the best service and I appreciate it so Alex was very helpful, friendly, honest, and provided great service. He did everything possible to help me get the best service and I appreciate it so much. More
by Lasylvita
Employees Worked With
Alex Farmakis
November 10, 2019
Excellent customer service Pretty helpful personal, they really knew their product also helped me on some of my additional parts for my car. They were really respectful on our d Pretty helpful personal, they really knew their product also helped me on some of my additional parts for my car. They were really respectful on our decisions and never pressured us. More
by MEJIA_1804
Employees Worked With
Nico Herrera
November 08, 2019
Great I was preparing for my exam thecnext day. The techinicians were so efficient that I was able to concentrate on my work while they completed theirs'. I was preparing for my exam thecnext day. The techinicians were so efficient that I was able to concentrate on my work while they completed theirs'. And in a jiffy. More
by Adilbala
Employees Worked With
Yves Vrnoga
November 08, 2019
Best Service I always receive great customer service! The staff is always friendly, courteous and professional. It’s always a pleasure to work with a professional I always receive great customer service! The staff is always friendly, courteous and professional. It’s always a pleasure to work with a professional staff. Keep up the great work! More
by ALLISONBURNS321
Employees Worked With
Tyler Parker, Donna Lewis, Amanda Munroe
November 02, 2019
nice service Special thanks to Yves Vrnoga service Advisor for your patience. I really like this place. I really like this place. He gives me confidence. As an Asi Special thanks to Yves Vrnoga service Advisor for your patience. I really like this place. I really like this place. He gives me confidence. As an Asian, I really like the quality of his service. I give him full marks. More
by jian shen
Employees Worked With
Yves Vrnoga
November 02, 2019
Easy Service Every step was easy and organized and well-planned by the dealer. My rep explained everything, not assuming I knew they’re business. At the same tim Every step was easy and organized and well-planned by the dealer. My rep explained everything, not assuming I knew they’re business. At the same time, he managed to be pleasant and warm, without condescending... the worst offense of men speaking to women about cars. Had such a good experience, I’ll probably be more timely with my next scheduled service. More
by CORICOLOMBO
Employees Worked With
Erron Jacobs
