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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
November 29, 2019
Alignment documents Contacted service manager about my issue and never heard bacK. After being a Honda technician for 15 years at a dealership I expected more. Obviously Contacted service manager about my issue and never heard bacK. After being a Honda technician for 15 years at a dealership I expected more. Obviously the service manager doesn’t care about the customers. More
by Buddy
Verified CustomerEmployees Worked With
Erik Arnold
November 26, 2019
Best representatives Great work environment the representatives makes you feel welcome also having drinks and snacks for the customers while waiting is wonderful overall g Great work environment the representatives makes you feel welcome also having drinks and snacks for the customers while waiting is wonderful overall great experience . Thanks More
by asif__palyal
Employees Worked With
Amanda Munroe
November 23, 2019
Excellent service The Concord Acura service team is always great. They have the best customer service. They take the time to listen to your concerns and fulfill your re The Concord Acura service team is always great. They have the best customer service. They take the time to listen to your concerns and fulfill your requests. More
by Ajmarki
Employees Worked With
Yves Vrnoga
November 23, 2019
Service Brought my 2016 mdx for service and ERRON JABOBS was my service advisor and he answered all my questions. He's very customer focus and a delight to wo Brought my 2016 mdx for service and ERRON JABOBS was my service advisor and he answered all my questions. He's very customer focus and a delight to work with. More
by R-DRAPER
Employees Worked With
Erron Jacobs
November 22, 2019
Beware of charges The customer service is great and the work, as far as I can tell, is as to be expected. My beef, and it’s my own fault for not thinking about it or as The customer service is great and the work, as far as I can tell, is as to be expected. My beef, and it’s my own fault for not thinking about it or asking the charge, is when they said I needed to replace the air filters for the engine and cabin, I approved it. After seeing the charge of about $30 labor for each, I looked it up on line and I could have done it myself in less than a minute for each. Lesson learned. More
by Cargasm
Employees Worked With
Yves Vrnoga
November 22, 2019
Fabulous service and best price! Straightforward and easy to work with, gave us the best price without the haggle. Mansoor was a delight to work with, no pressure, friendly, knowledge Straightforward and easy to work with, gave us the best price without the haggle. Mansoor was a delight to work with, no pressure, friendly, knowledgeable. We drove from Marin to buy from Mansoor, he's that good. More
by craig_potter
Employees Worked With
Mansoor Mansoori
November 21, 2019
I’ll Be Back Concord Acura took great care of me and my car I highly recommend them. Amanda was my service assistant and she was amazing. I’ll be back!!! Concord Acura took great care of me and my car I highly recommend them. Amanda was my service assistant and she was amazing. I’ll be back!!! More
by vguthrie
Employees Worked With
Amanda Munroe
November 21, 2019
Phone does not work My phone hardly works, I’ve been bringing it in for this problem since I bought the car. It still hasn’t been fixed they just do upgrades on the compu My phone hardly works, I’ve been bringing it in for this problem since I bought the car. It still hasn’t been fixed they just do upgrades on the computer. Last visit my service person, Amanda, sat in the car with me after upgrade and it immediately did not work. She said she would talk to service guy. They already had my car a week. I have never heard back it’s been 3 weeks. I’m pretty frustrated. Trying to find a different dealership that will actually do something. More
by CBIENATI
Employees Worked With
Amanda Munroe
November 20, 2019
I did recommend and my friend bought a car too Good team, good deal on nice new car. Liked it enough to refer a friend who also bought a new car. Need I say more? Good team, good deal on nice new car. Liked it enough to refer a friend who also bought a new car. Need I say more? More
by jeff.milanowski
Employees Worked With
Nico Herrera
November 15, 2019
I have always had very good service, and Am happy 😊 to I have always had very good service, and Am happy 😊 to take my car there for Service or questions on the electronics, I have always been I have always had very good service, and Am happy 😊 to take my car there for Service or questions on the electronics, I have always been greeted with a smile And felt confident that I would be Well Taken care of. I would Recommend Acura of Concord To my Friends. More
by docrog49
Employees Worked With
I am not familiar with all the employees., Mansoor Mansoori, Victoria Nieders
