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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

November 08, 2018

Just perfect! The team there was very helpful and responsive. Erik went out of his way to ensure he responded quickly, addressed any concerns and answered question More

by jasimps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Nov 08, 2018 -

Acura of Concord responded

Thank you Jasimps for allowing our dealership to earn your business and for sharing of your experience with teammate Erik Arnold during your visit. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 08, 2018

Great sales team! The purchasing process was easy and fast! We brought our two daughters with us and they were very accommodating to all of our needs. They were great More

by TONY.ZERMENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Sales Manager, Tim Tyler, Nico Herrera, Zarif Saeed
Nov 08, 2018 -

Acura of Concord responded

Thank you Mr Zermeno for choosing our dealership and allowing teammates Nico, Tim, Zarif and Ron an opportunity to earn your business with your new Acura RDX. We appreciate your time to provide us feedback and sharing of your experience during your visit. We know it can get very busy and there are a lot of contracts being juggled at any given time but glad we were able to make it as pleasant as possible for your whole family. We are always looking for ways to improve our guest experience and your feedback has been shared with the department managers. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 08, 2018

Service for my RDX Went to take my RDX for service A1 and I let them know that my breaks were squicky, Victoria who was the one helping me immediately said it should be More

by GONZALEZ_HAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braulio Gonzalez , Victoria Nieders
Nov 09, 2018 -

Acura of Concord responded

Hi Gonzalez, we are very happy to have provided you with such a positive service experience with your Acura RDX! Thank you for taking the time to leave a review for teammates Victoria Nieders, Braulio Gonzales and our dealership. We're happy we could meet your expectations! If you have any further questions about your Acura, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 07, 2018

Great customer service Everyone are very helpful and responsive from the service adivisors Ronnie Garcia and Tyler Parker to the cashiers! Definitely I will be back to serv More

by YAHAIRA.WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Ronnie Garcia
Nov 07, 2018 -

Acura of Concord responded

Thank you Ms Wilson for sharing of your experience with our service department. We appreciate allowing us to earn your business and to keep your Acura RDX performing at its best. Tyler Parker, Ronnie Garcia and the entire team are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 07, 2018

Best car buying experience perhaps ever! I purchased a new RDX from this dealership and can recommend the entire sales/finance and service team! Mansoor was very professional and worked hard More

by BBECKER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zarif Saeed, Mansoor Mansoori, Will Haskins
Nov 07, 2018 -

Acura of Concord responded

Congratulations Mr Becker on your new Acura RDX SUV purchase and thank you for sharing of your experience with teammates Mansoor, Will Haskins and Zarif Saeed during your visit at our dealership. With so many car choices in the market we appreciate allowing us to earn your business. We know shopping for a car can be a time consuming experience but it is our goal to make it as pleasant and simple as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new RDX! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 06, 2018

Happy Customer Convenient location, great customer service, fast and easy, and there service reputation is excellent. Thorough in reviewing concerns with vehicle and More

by JGuillen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Nov 06, 2018 -

Acura of Concord responded

Hi Jamie Guillen, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave a review for Ronnie Garcia and our dealership. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 06, 2018

Wonderful experience Great, friendly, knowledgeable , I really enjoy the service Ronnie provided to me yesterday. I will definitely recommend this dealership to other peo More

by CHANPOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Nov 07, 2018 -

Acura of Concord responded

Thank you Chanpok for your praise and kind comments about our team. Thank you for taking the time to leave a positive review for Ronnie Garcia.. We're happy we could meet your expectations and glad to hear we delivered such a great service experience. If there's anything further we can do for you, we a re happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 05, 2018

Trust My experience with Acura of Concord since 1995 has been excellent as far as service expertise, friendly representatives and long lasting relationships More

by WLOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Garcia, Keith Walsh
Nov 07, 2018 -

Acura of Concord responded

Thank you Wloth for sharing of your experience during your recent service visit to our dealership . We appreciate your feedback and allowing teammates Ronnie Garcia and Keith Walsh to be a part of your Acura ownership and family's experience. We know bringing one's vehicle in for maintenance or repairs is seldom the highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference, especially since 1995! We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 05, 2018

Good Experience New car buying went fast and hassle free. Gagan was a pleasure to work with.Will definitely recommend him in the future . Everybody at the dealership More

by JCERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gagan Anand
Nov 07, 2018 -

Acura of Concord responded

Thank you Jcerd for sharing of your recent visit to our dealership and for letting us know of your experience with teammate Gagan Anand during your visit with us. We know there are many choices in the market we appreciate allowing us to be the one to earn your business. As your Acura ownership partner, we want to be a part of your journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 04, 2018

customer Service consultant, Ronnie Garcia, was super helpful and informative. He was super easy to communicate with and was super friendly. Definitely recomme More

by PHELECIA1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia and other services consultants are also friendly
Nov 07, 2018 -

Acura of Concord responded

Thank you Phelecia D. for choosing our dealership and allowing us an opportunity to earn your business with your Acura RDX. We appreciate your review and sharing of experience with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Ronnie Garcia make all the difference. You feedback was shared with our service manager for review. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

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