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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
November 12, 2018
Excellent service service was great and they provided transportation to the mall while waiting for the car to be serviced! Donna was awesome and I was able to get an service was great and they provided transportation to the mall while waiting for the car to be serviced! Donna was awesome and I was able to get an appointment right away More
by NTeleven626
Verified CustomerEmployees Worked With
Donna, Erik Arnold
November 11, 2018
Patient, friendly and product knowledgeable salesperson. They took the time to explain the different models, the different accessory packages and the benefits of each. Test drives were thorough. A very open They took the time to explain the different models, the different accessory packages and the benefits of each. Test drives were thorough. A very open and transparent sales approach. More
by LEEDOUD
Employees Worked With
Andreas In Finance - Good Guy, Tim Tyler
November 10, 2018
Excellent service David gave me a straight forward answer, very deligent and patience. The price is quite compelling. The Finance Manager is good but the interest rate David gave me a straight forward answer, very deligent and patience. The price is quite compelling. The Finance Manager is good but the interest rate of 5.5% is high as I was informed the rate thru Honda finance is either 3.9% or 4.9%. More
by YUNGKIEHING
Employees Worked With
David Church, Malia Manglicmot, Zarif Saeed
November 10, 2018
Good. Oil change and tire rotation was prompt. Acura of Concord could add more class to their service by running the cars through their car was like Concord Oil change and tire rotation was prompt. Acura of Concord could add more class to their service by running the cars through their car was like Concord Toyota does for scheduled service. I was puzzled by Concord Acura setting all four tire pressure at 37 psi when the car door said two front at 35 and two rear tires at 33. Is the car manufacturer wrong or is Concord Acura right? Service person James was very helpful in this regard but I still do not know what the right pressure should be. More
by NUKSPCTR
Employees Worked With
Victoria Nieders
November 10, 2018
Acura of Concord made it easy! Providing me a quick Lyft back to pick up my car after servicing made the process so much easier! They provided clear documents and quotes for near fu Providing me a quick Lyft back to pick up my car after servicing made the process so much easier! They provided clear documents and quotes for near future needs. More
by TAMART6
Employees Worked With
Terry Pitts
November 10, 2018
Small things matter Small things are important. My documents are on a thumb drive. I have a computer but what if I didn’t? I only noticed that the car did not have rear Small things are important. My documents are on a thumb drive. I have a computer but what if I didn’t? I only noticed that the car did not have rear mats. ?? I purchased a 100k warrenty would have been nice to have the Hendrick brochure. or something from the warranty company. Updated Sunday After my I trial review was posted, unfortunately I had to try and start my car twice the light came on saying FOB battery needs replacing. I called and my salesman is off today no one could tell me the type of battery I needed to put in the FOB. So small things once again matter. Hope it gets better!! More
by BLACHAUX
Employees Worked With
Will Haskins
November 09, 2018
A1 service and Sales were excellent I had a great experience getting my MDX serviced at Acura of Conocrd. The wait time was minimal, the staff was courteous and professional, and everyon I had a great experience getting my MDX serviced at Acura of Conocrd. The wait time was minimal, the staff was courteous and professional, and everyone was so helpful. I will definitely be coming back and recommending this place to everyone. I even test drove a new car and talked with a sales person about trading in my current vehicle and lease options. I had an excellent experience in both sales and service. More
by SYEDLINK27
Employees Worked With
Anatoly Neshcheret, Antolin Rodriguez, Terry Pitts, Zarif Saeed, Erik Arnold
November 09, 2018
Great experience more than happy we went with an Acura People there are great! Our Sales person was and is Awesome! Thank you Tim for your assistance on the purchase of our first Acura! Awesome People there are great! Our Sales person was and is Awesome! Thank you Tim for your assistance on the purchase of our first Acura! Awesome More
by X199GB
Employees Worked With
Tim Tyler
November 08, 2018
Service Associate: Erik Arnold I have been going to Concord Acura for over eight (8) years, for regular servicing, and Erik Arnold has always treated me with the utmost curtesy and I have been going to Concord Acura for over eight (8) years, for regular servicing, and Erik Arnold has always treated me with the utmost curtesy and professionalism. He makes all his customers feel special and listens to all their concerns and questions. As a result of Erik’s customer focused approach, I will continue to use Concord Acura and recommend it to all my friends and family. Thank you. More
by FNMAK
Employees Worked With
ERIK ARNOLD
November 08, 2018
Great service and staff Ronnie Garcia is always my Go To member of your team. Sincere, experienced and totally committed to providing the high level of service I have come to Ronnie Garcia is always my Go To member of your team. Sincere, experienced and totally committed to providing the high level of service I have come to expect at Acura of Conciord. Thank you very much. More
by pjbernardy
Employees Worked With
Ronnie Garcia
