Acura of Concord
Concord, CA
Filter Reviews by Keyword
By Type
595 Reviews of Acura of Concord
Recall and oil change Terry Pitts always gives great customer service. He always meets my needs as far as time. I’m always limited due my child in school. Terry Pitts always gives great customer service. He always meets my needs as far as time. I’m always limited due my child in school. More
Simon Chew is Outstanding! As always, a buyers contact with the Sales person determines the quality of satisfaction with a dealership in buying a vehicle. Simon was amazing. He As always, a buyers contact with the Sales person determines the quality of satisfaction with a dealership in buying a vehicle. Simon was amazing. He was helpful, answered all of my questions, was available even called me on his day off. I appreciated his transparency along the way. Thank you. More
Friendly prompt service Personnel great experience Overall great experience the people were friendly I liked having the internet and the water I saw that coffee and snacks were offered that makes it ve Overall great experience the people were friendly I liked having the internet and the water I saw that coffee and snacks were offered that makes it very pleasant there was a TV available however I was able to check my emails and do some internet work while they are and waiting More
Great overall experience! Appreciate the great service from Nico. He was very flexible in helping me reach a decision that I felt comfortable with. No pressure at all. Appreciate the great service from Nico. He was very flexible in helping me reach a decision that I felt comfortable with. No pressure at all. More
Great service but slight problem This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who wrote up my order was very professional and extremely helpful. My service was to pick up my key number 1. I had no idea that this takes around 90 minutes because of programming. I was so greatful that they drove me somewhere where I could wait and did some errands. even though there was a mix up and I have to return for key I highly recommend this service department. They took care of me. The only drawback is I live in Brentwood and have to return. More
Alright. I new what I was looking for and was glad to find it. I was hopeful for a better deal and found it difficult to manage an agreement with financial a I new what I was looking for and was glad to find it. I was hopeful for a better deal and found it difficult to manage an agreement with financial advisor. Fortunately after hours of negotiating all kinds of terms we came to understanding. I understand I choose a very special SUV, but as a customer looking for the best I expect the best deal. Sales representative did a great job showing me my car of my dreams with great knowledge. More
Such a great service by Mansoor second time buying I love the costumer service , very professional and also quicks process happy with my new MDX 😍😬.. this is my second time buying and I I love the costumer service , very professional and also quicks process happy with my new MDX 😍😬.. this is my second time buying and I love this deslership More
Great service! Disappointed in extra service pkg i purchased re scratches. Car has scratches on trunk but not covered or explained to me up front at time of purchase Disappointed in extra service pkg i purchased re scratches. Car has scratches on trunk but not covered or explained to me up front at time of purchase that certain scratches aren't included. More
Best ever This is our 7 th. Acura MDX. This means something. I have worked with Anatoly and mansoor for the last 3 leases. They are honest wonderful service This is our 7 th. Acura MDX. This means something. I have worked with Anatoly and mansoor for the last 3 leases. They are honest wonderful service and the best price around. The finanacing was done under 20 min while I had my coffee. Thank you guys again. More
Fast and Accomodating This service center did a wonderful job in making sure I received the most out of my visit. They accommodated my last minute need for local transporta This service center did a wonderful job in making sure I received the most out of my visit. They accommodated my last minute need for local transportation and even finished earlier than expected. More