Acura of Concord

Professional Service Our experience at Acura of Concord has always been one excellent professional service. Making us feel like family! Ronni is someone we would recommen Our experience at Acura of Concord has always been one excellent professional service. Making us feel like family! Ronni is someone we would recommend to anyone! More

Great Amanda was my service person and she was absolutely great! She was caring and provides me everything I needed. She was thoughtful and even sent praye Amanda was my service person and she was absolutely great! She was caring and provides me everything I needed. She was thoughtful and even sent prayers to my newborn grand daughter. More

Prompt, professional and the snacks are supreme! I like the automatic reminders for car upkeep and service. Inspections are critical and keep my family driving safe vehicles. My service manager, Ro I like the automatic reminders for car upkeep and service. Inspections are critical and keep my family driving safe vehicles. My service manager, Ronnie Garcia, is always engaGING, FRIENDLY AND KNOWLEDGEABLE. More

Friendly fast service I came in for a b1 service and talked to Tyler Parker about a concern I had regarding a stain on the driver seat. He was very friendly and helped me g I came in for a b1 service and talked to Tyler Parker about a concern I had regarding a stain on the driver seat. He was very friendly and helped me get rid of the stain after the car was serviced. I was extremely satisfied with their customer service and would highley recommend Acura of concord. More

Purchasing a new vehicle Staff was great..very helpful. Purchased a vehicle 12 years ago and found the staff excellent, so I am a return customer and now the staff is exceptio Staff was great..very helpful. Purchased a vehicle 12 years ago and found the staff excellent, so I am a return customer and now the staff is exceptional! Great job you guys! More

Great Service Center I called early in the morning regarding my vehicle battery being completed dead. They verified my coverage and I was completely covered I brought my v I called early in the morning regarding my vehicle battery being completed dead. They verified my coverage and I was completely covered I brought my vehicle in and a new battery was placed. Yes I had to wait but I knew that coffee was offered which was warm and so was there service made me feel cozy while I waited Thank You for such great service. I appreciated service rep for keeping me updated on vehicle More

Vehicle Repairs - Convenient and Efficient Yves did a great job managing the vehicle repair process. I called the Concord Acura Dealership on a Saturday morning about some electrical problems Yves did a great job managing the vehicle repair process. I called the Concord Acura Dealership on a Saturday morning about some electrical problems I was having with my Acura MDX. I was able to get the vehicle in for service within 1 hour. I met with Yves and he clearly described the potential issues that would need to be addressed to fix the electrical issue. He contacted me a few times to keep me updated on the progress and the vehicle was ready well within the time frame I was expecting, and the vehicle is operating normally, More

Loaner Heaven Terry took cery good care of me. He explained the service I wass getting and the service that I would need next. And he came through with a loaner Terry took cery good care of me. He explained the service I wass getting and the service that I would need next. And he came through with a loaner for me to uss - a 2019 Acura TSX! I haven’t driven anywhere yet to see how its operating. But when I do, I’ll be looking, listening and feeling hiw it works. Thank you for always providing stellar service. More

Super Satisfied with Service I have always been extremely impressed with the service at Acura of Concord. They offer the best customer service experience that I have ever had rega I have always been extremely impressed with the service at Acura of Concord. They offer the best customer service experience that I have ever had regardless of business. Super Happy with them! Ronny has always been my Service Guy and this time I had Yves...he was also great and only had a couple of weeks on the job. EXCELLENT WORK to the whole team!!!! More

Excellent service When we parked our car, he had already came to us with a nice smile on his face. He also explained to us very nicely. He and his financial manager wer When we parked our car, he had already came to us with a nice smile on his face. He also explained to us very nicely. He and his financial manager were very nice to us More