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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

December 11, 2018

Great Service Friendly and Efficient! My go to place for all my Acura needs. Have had all my service needs there. Never any problems. Shuttle service to and from sh More

by RNTM85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, Ronnie Garcia
Dec 13, 2018 -

Acura of Concord responded

Thank you RNTM for taking a moment to let us know about your service experiences. We know your time is valuable and providing perks like a shuttle or even ride share services, when appropriate, is just one of the ways we want to make it easy to choose Acura of Concord. We appreciate allowing teammates, Terry Pitts and Ronnie Garcia to earn your business and we look forward to serving you again in the future. Have a great holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

High integrity, competitive price, no xxxxxxxx, fast I went an hour away from my local dealer to work with Simon and his team. I dealt with hours of xxxxxxxx back and forth to the manager, offers writte More

by PRODUCTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Liang, Gagan Anand
Dec 11, 2018 -

Acura of Concord responded

Thank you for taking the time to let us know about your shopping experience and for travelling an hour to allow teammates, Simon Liang, Gagan Anand and our team to earn your business. As mentioned in your review, we know our guests have choices when it comes to which dealership to work with and we appreciate allowing us to be yours. Your time is valuable and buying a car should be fun and take as little time as possible. We are glad that it was worth your while to visit our dealership. If there are any questions about your Acura, please feel free to let us know what we can do to help. Have a great holiday, Adam Toy Social Media Coordinator Acura of Concord

December 10, 2018

excellent we recently bought a new vehicle from acura of concord and nazir was very helpful and is well informed about the vehicle and the technology More

by GS2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar
Dec 10, 2018 -

Acura of Concord responded

Hello GS and thank you very much for taking a moment to let us know how your visit with us went. We know there are choices when shopping for a new Acura and our goal is to make it a fun and easy experience. We appreciate allowing teammate, Nazir Bidar and our team to be a part of your Acura ownership journey. Should there ever be any questions about your new Acura's many safety and technology features, please feel free to let us know what we can do to assist. Have a a great holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Great service rep Amanda is the best service representative I have ever interacted with. She was very friendly and communicative throughout the process. I hope I get h More

by SAMRODRIGUEZ12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hi Ms Rodriguez, we are very happy to have provided you with such a positive service experience! Thank you for your kind review; we are happy to pass along your comments to Amanda Munroe and the service team here at Acura of Concord! Feel free to reach out to us if you need anything or have questions about your MDX. Have a wonderful holiday season, Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Quick oil change In and out in 20 minutes for an oil change. They also inspected important items such as tire and brake wear etc. Great service. Thank you More

by SMTIMMER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Donna Lewis
Dec 10, 2018 -

Acura of Concord responded

Thank you Mr. Timmero for taking a moment to let us know how your recent oil service while visiting with teammates, Victoria and Donna. We appreciate allowing our service team to be a part of your Acura ownership journey and happy that we can ensure your TLX is performing at its best. Should there be any questions about your Acura, please feel free to let us know what we can do to help. Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

Dec 11, 2018 -

Acura of Concord responded

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December 09, 2018

Fast, Friendly and professional Great friendly staff very knowledgeable always willing to help and make sure the job is complete to the customers satisfaction. Will continue to do bu More

by SHABNAVA74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hi Shaboo, thank you so much for your positive comments about our service team! We appreciate your kind words and this wonderful review of your recent visit! We strive for 100% satisfaction, and we appreciate allowing our team to be a part of your Acura MDX SUV ownership journey. Thank you again for letting Amanda Munroe and our team know how we did! We look forward to helping again in the future. Have a wonderful holiday! Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Great service Yves was helpful and made the entire process seamless. Although service was backed up, Yves had great transparent communication regarding timelines as More

by DIANAJULATON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 11, 2018 -

Acura of Concord responded

Hello Ms Julaton and many thanks for taking a moment to let us know about your recent service visit. We appreciate your understanding with the service back up and allowing teammate Yves Vrnoga to be a part of your Acura RDX SUV ownership experience. Thanks again for taking the time to leave us this information about your recent visit. Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

December 08, 2018

Excellent Service Department We have been using the service department since 2004 and have always had excellent service. Erick is a terrific and trusted service advisor, and all o More

by Acura2Drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
Dec 11, 2018 -

Acura of Concord responded

Hello Acura2drive, thanks for your praise and kind comments about Erik Arnold and our service team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord since 2004! This is high praise indeed! Should there ever be anything we can do to assist, please feel free to let us know what we can do to help. Here's to another 14 years as your Acura ownership partner! Have a wonderful holiday! Adam Toy Social Media Coordinator Acura of Concord

December 08, 2018

Always excellent! Concord Acura always makes a sincere effort to provide excellent customer service. I’ve never had a bad experience and going to other dealerships make More

by Acura Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hello and thank you for taking a moment to let us know about your recent service visit. We are very happy we could provide you with a positive Acura experience, and really appreciate your feedback! We know our guests have choices when it comes to which Acura dealership and we are proud we could be yours. Should there ever be any questions, please feel free to let us know what we can do to help. Happy holidays, Adam Toy Social Media Coordinator Acura of Concord

December 07, 2018

Honest and Hard working This is my second transaction with Acura of Concord. This time, I had the pleasure of working with Simon Chen in regards to leasing my MDX. Simon is More

by hoangdmd88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Zarif Saeed
Dec 12, 2018 -

Acura of Concord responded

Congratulations Ms. Hoang on your recent new Acura MDX SUV lease and thank you for sharing of your experience with teammates Simon Chen and Zarif Saeed during your visit at our dealership. With so many choices in the market we appreciate allowing us to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as simple as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new MDX SUV! Have a wonderful holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

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