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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

December 15, 2018

Friendly, good service Tried very hard to resolve all issues; completed in a timely manner; kept me informed as to progress and what could and could not be completed... frie More

by LINDALINCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 17, 2018 -

Acura of Concord responded

Thank you very much Ms. Linck for sharing of your recent service experience with our dealership and teammate Yves Vrnoga. We appreciate your honest feedback and for the opportunity to provide the best possible solutions with your Acura MDX. We want all our guests to have an outstanding ownership journey and should there be anything we can do to assist, please don't hesitate to let us know what we can do to help. Have a great Holiday Season! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 13, 2018

Acura #1 Love Acura and customer service are so friendly I trust them I know they'll do a great job on my car I know my car is in good hands . Thank you! Than More

by DORIS1523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 17, 2018 -

Acura of Concord responded

Happy holidays Doris and we should be the one to Thank You! Thank you for allowing Yves Vrnoga and our dealership to be a part of your Acura ownership journey. Keeping your Acura safe and performing at its best is our highest goal and always strive to provide top quality service to every guest. If there are ever any inquiries about your Acura, please don't hesitate to let us know what we can do. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 13, 2018

Service review I called Ronnie morning of and as always, he calls me back right away and was able to get my car serviced same day. Ronnie rocks! More

by KUNGO33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Dec 17, 2018 -

Acura of Concord responded

Thank you Kungo33 for your positive feedback and for taking a moment to let us know about your recent service visit with teammate, Ronnie Garcia. Your time is valuable and we appreciate allowing us to be a part of your Acura ownership experience. If you're ever in need of more help, please let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 13, 2018

Always fast, easy and high quality The service department is very easy to work with and highly professional. The quality of the workmanship is always first class. The pricing is very c More

by NPIKE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Zarif Saeed
Dec 15, 2018 -

Acura of Concord responded

Thank you Mr. Pike for taking a moment to let us know how your recent service visit went. We appreciate allowing teammate, Victoria Nieders and Zarif Saeed to continue to be a part of your Acura MDX ownership journey. Our goal is for 100% satisfaction and your 5 star review really makes us proud to do what we do everyday. Should you have any further inquiry, please don't hesitate to let us know what we can do to help. Have a wonderful holiday season! Adam Toy Social Media Coordinator Acura of Concord

December 12, 2018

Professionalism Ronnie as always was excellent toward us. He took our needs and time contain into consideration and gave us very good services. We have 3 acura and an More

by MADS3552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar, Ronnie Garcia, Zarif Saeed
Dec 13, 2018 -

Acura of Concord responded

Thank you Mads for taking the time to let us know how we are doing with providing service for your family's three Acuras. Taking one's vehicle in for maintenance or repairs can be inconvenient or time consuming but its important to have a dealership with passionate teammates like Ronnie Garcia to help make the experience stress-free. We appreciate allowing us to continue to earn your business and should there be any questions, please feel free to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 12, 2018

Our 2 MDXs were serviced in the last month Ronnie Garcia continues to take great care of us as we now have had our two MDXs (2005 and 2015) serviced in the last month. Keep up the good work More

by TJUDSON2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
December 12, 2018

Best Acura dealer The best customers service I have had in a dealership and the service writer Ronnie is the best goes beyond to help you thanks again for your service More

by ISABELLAGALLEGOS265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Ronnie Garcia, Zarif Saeed
Dec 13, 2018 -

Acura of Concord responded

Hello Isabella and many thanks for taking a moment to let us know how we did at your last service visit. Your honest feedback is very important to us. We are happy to know that teammate Ronnie Garcia and our team was able to exceed your expectations. If there are ever any questions about your Acura, please feel free to let us know. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

Great customer service Amazing staff. I had the best service advisor Victoria. She was helpful understanding and very knowledgable. My car was serviced fast and so clean ins More

by MISSTACYJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, Victoria Nieders
Dec 11, 2018 -

Acura of Concord responded

Hello Ms. McCraney, we are very happy to have provided you with such a positive service experience! We appreciate your kind review and happy to pass along your comments for teammate, Victoria Nieders and the team here at Acura of Concord! We're proud that we were able to go above and beyond your ex pectations! If you have any further questions about your Acura MDX, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

Excellent customer service as always and great attitude. This location has always meets my expectation and always has meet the best possible needs of my auto. T More

by JEFFREYVEGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Ronnie Garcia
Dec 11, 2018 -

Acura of Concord responded

Thank you Mr. Vega for taking a moment to let us know about your recent service with our dealership. We appreciate allowing teammates Victoria Nieders and Ronnie Garcia to continue to earn your business. Keeping your Acura MDX safe and performing at it best is our highest commitment. Again, many thanks for your kind words and recommendation. Have a great holiday, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

First Class Reliable Service Acura of Concord has been exceeding my expectations for car dealerships and service since I first found them more than 10 years ago. In fact, Acura o More

by FRED.THORNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
Dec 13, 2018 -

Acura of Concord responded

Hello Mr. Thorne and thank you for your wonderful feedback and rating, it means a lot to us. We're happy you found teammates, Erik Arnold, Donna Lewis and our team to be so supportive during your recent experience here at Acura of Concord. We're proud that we are able to go above and beyond your expectations for the past 10+ years, starting with your 2008 Acura TL and now to continue your journey with your new Acura TLX! Finding a service team to trust with the safety of your family isn't easy but we are glad to have your family a part of ours. Please feel free to let us know if there are any questions about your new Acura, we are here to help. Have a great holiday season! Regards, Adam Toy Social Media Coordinator Acura of Concord

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