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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

December 16, 2018

Acura of Concord Service Department Overall positive experience with the service department. Yves helped me out and was able to take care of the service requests (thank you). Would recom More

by SLiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 18, 2018 -

Acura of Concord responded

Hello Ms. Liu, we strive for 100% satisfaction, and it is great to see you had such a positive experience during your recent visit with your Acura ILX. We appreciate you taking the time to leave us this positive feedback. We hope to be of service to you again in the future. Best wishes and happy holidays! Adam Toy Social Media Coordinator Acura of Concord

December 16, 2018

Beat car buying experience of my life Tim Tyler was professional, responsive, knowledgeable and straight-forward every step along the way from “hello” to “congratulations.” John in financ More

by RH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Dec 18, 2018 -

Acura of Concord responded

Congratulations RH on your new Acura and thank you for allowing Tim Tyler and our team to provide the best car buying experience possible. We know our guests have choices when it comes to a dealership and we appreciate choosing us to be yours. We are proud to be your Acura ownership partner and look forward to serving you in the future. Have a wonderful holiday season. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 16, 2018

Efficient and honest dealership We were in the market for an RDX and requested quotes around the area. Concord was among the few that offer the most competitive pricing. We made a fe More

by KUANTUMK
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, the finance guy. , Mansoor Mansoori
Dec 18, 2018 -

Acura of Concord responded

Hello Yanjin, we're so glad that we were able to go above and beyond your expectations while shopping for your new Acura RDX SUV! We appreciate you taking the time to leave us this feedback and thank you for your kind review; we were happy to pass along your comments to Mansoor, John G. and the team here at Acura of Concord! If you're ever in need of more help or have any questions, please let us know! Have a wonderful holiday! Adam Toy Social Media Coordinator Acura of Concord

December 16, 2018

Smooth, timely, affordable, friendly, I recommend this dealer to anyone with a Honda or Acura if you need it done right the first time and cost effective. Staff is very friendly also. More

by MATLOCKLOGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, Donna Lewis, Amanda Munroe
Dec 18, 2018 -

Acura of Concord responded

Thank you Mr Matlock for taking a moment to let us know about your recent service visit. We appreciate allowing Terry Pitts, Amanda Munroe, Donna Lewis and our service team to provide the highest level of care for your Acura TSX. We know our guests have choices when it comes to who provide maintenance or repairs, please know that we are proud to be yours. If there are ever any questions, please don't hesitate to let us know what we can do to help. Have a great holiday! Adam Toy Social Media Coordinator Acura of Concord

December 15, 2018

Best A+++ dealer Made an appoitment i showed up almost an hour early and they took me in even before my scheduled appoitment. Tyler Parker was my representative. He wa More

by MADTYPES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Donna Lewis
December 15, 2018

Consistent great service! Came in for brake work at short notice. Erik was able to take the cat in even though I didn’t have an appointment. Did the needed work, on time and a More

by ROBGEWECKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
Dec 17, 2018 -

Acura of Concord responded

Hello Mr. Gewecke, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our dealership. Thank you for your kind review; we are happy to pass along your comments to Erik Arnold and the service team here at Acura of Concord. We appreciate you for taking the time to let us know how we did with your Acura TL's brakes. We hope you have a great holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 15, 2018

Excellent Satisfied with the purchase, overall experience and price. Friendly environment, Sales person was very helpful with packages and educating us about ca More

by ABHISHEK.PANCHAL1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Andreas Mokos
December 15, 2018

Excellent Service. We' always receive great service from this Acura dealership. The service representative explained everything that was going to be done to our car and More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
December 15, 2018

***Excellent Service Experience*** I love acura of concord I bought the 2nd car here and I only come here for all my service. Erik is my service advisor and he goes over and above to gi More

by DONA39925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Dec 17, 2018 -

Acura of Concord responded

Hello Dona, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. We're so glad that teammate Erik Arnold was able to go above and beyond your expectations! We know our guests count on their vehicles and keeping them performing at their best is our top priority. Please feel free to let Erik or any of our teammates know if there are ever any questions about your TLX, we are here to help. Have a wonderful holiday. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 15, 2018

I love my Acura RDX! From beginning to end, the customer service was wonderful! Nico was professional and thorough throughout the entire process. When We picked up our RD More

by CHERYLMAKELA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Erik Arnold, Andreas Mokos, Donna Lewis
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