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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

December 20, 2018

Emergency Repair due to oil pan damage Mr. Vrnoga was very very helpful. This was an unexpected visit. I have done business with Acura of Concord's service dept since I bought the MDX bac More

by BRANTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 21, 2018 -

Acura of Concord responded

Hello Brantw, our dealership strives for 100% satisfaction and feel that anything less is unacceptable. Thank you for sharing of your recent experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Yves Vrnoga to be a part of your Acura MDX ownership experience. We know bringing one's vehicle in for an unexpected repairs is never the highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. It appears that you were not satisfied with our several aspects of your visit and we would appreciate the opportunity to talk with you further about your recent visit. Please contact our Service Manager, Tyler Parker at (888) 295-2514 at your convenience. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 19, 2018

Smooth experience The entire transaction was transparent and smooth. The Trade In process was easy to understand. I needed that because this was the first time I traded More

by KARL.STEMMLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansoor Mansoori, Andreas Mokos
Dec 21, 2018 -

Acura of Concord responded

Congratulations Mr. Stemmler on your recent new Acura MDX purchase and thank you for sharing of your experience with teammate Mansoor Mansoori and Andreas Mokos while visiting our dealership when it came time to replace your previous Acura. There are so many choices when it comes to which brand or dealership to work with, not to mention who to feel confident to do the best job. We appreciate the opportunity to earn your business from start to finish once again. As your Acura ownership partner, we are proud to be a part of your vehicle ownership journey so please feel free to let us know if there are ever any questions! Happy Holidays! Adam Toy Social Media Coordinator Acura of Concord

December 19, 2018

Quick and painless Told salesman what deal i wanted and i was out of there witin 2 hours without having to haggle back and forth. The deal was closed on my new RDX and w More

by FAMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Gagan Anand, Andreas Mokos
Dec 21, 2018 -

Acura of Concord responded

Happy holidays Famy and congratulations on your new Acura RDX A-Spec SUV! Thank you so much for taking a moment to share with us your experience shopping for the perfect Acura. During this holidays, everyone's time is so valuable and we appreciate allowing teammates, Simon Chen, Gagan Anand, and Andreas Mokos to earn your business in the shortest time possible. Should there ever be any questions please feel free to let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 19, 2018

Quick fast service I went in for an oil change, I always receive quick fast service. When I pick the vehicle up its equally fast and pleasant. Staff is great, work is gr More

by CCLEMENT1427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 21, 2018 -

Acura of Concord responded

Hello Mr. Clement and thank you for taking a moment to let us know about your oil change appointment for your Honda. We appreciate allowing teammate Amanda Munroe and our service team to earn your business. Your complete satisfaction is our goal and should there ever be any questions about your service or our dealership, please don't hesitate to let us know. Have a great holiday season! Adam Toy Social Media Coordinator Acura of Concord

December 19, 2018

Windshield replacement Yves was awesome and executed what he promised! Even though Acura of Concord is not the closest Acura dealership to where I work and live, I would li More

by PETROSIA88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 22, 2018 -

Acura of Concord responded

Thank you Petrosia for taking a moment to let us know about your recent windshield replacement went with our dealership. Our dealership and teammate Yves Vrnoga welcome you to our family and we appreciate the opportunity to earn your business, given we are not necessarily the most convenient for you. Should there ever be any questions in the future, please don't hesitate to let us know. Have a great holiday. Adam Toy Social Media Coordinator Acura of Concord

December 19, 2018

Acura of Concord Service rep Ronnie Garcia was exceptional. He was knowledgeable and professional. He asked clarifying questions, offered additional services and he More

by TESAILOR24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Dec 21, 2018 -

Acura of Concord responded

Hi Tesailor24, thank you for taking the time to leave a review for us at Acura of Concord. We're happy that teammate, Ronnie Garcia and our team we could meet your expectations and provide an exceptional service visit! We appreciate your business and trust to keep your Acura performing at its best. Have a wonderful holiday. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 19, 2018

Great service, great people, great customer service Erik is always on point, always great customer service, knows the service business and all employees who work in service! Your service is the best! More

by ELLENFU7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Dec 22, 2018 -

Acura of Concord responded

Thank you Ellen for allowing us to provide care for your Acura and for sharing of your experience with teammate Erik Arnold. Keeping your Acura safe and running in top shape is our highest priority. We appreciate your praise and kind comments about our team. Please feel free to let us know if there is ever anything for your TSX we can do to help. Have a wonderful holiday. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 17, 2018

The best hassle free for buying a car. We like the ferformance and the knowledge and the service of this two individual. They treat us like a family and also we will recommend the Acura con More

by EVELYN_GULINGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anatoly Neshcheret, Andreas Mokos
Dec 20, 2018 -

Acura of Concord responded

Hello Evelyn, we are happy that we were able to provide you and Richard a positive, hassle-free visit while shopping for your new 2019 Acura RDX! We appreciate you taking the time to leave an honest review for Anatoly, Andreas, and Antonlin by letting us know how we did. We're happy we could meet your family's expectations! When your new Acura is ready for its first maintenance, please feel free to let us know. Have a great holiday season driving your new RDX! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 16, 2018

Great Service My service was perfect a couple people helped me out but there was a strange thing with the car and would make a clunk sound and they had put on after More

by JMARINELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Erik Arnold, Donna Lewis
Dec 17, 2018 -

Acura of Concord responded

Thank you Jennifer for the honest and kind review. We appreciate allowing teammates, Ronnie Garcia, Erik Arnold and Donna Lewis to be a part of your Acura ownership journey for all these years. We know our guests have choices when it comes to where to bring their Acura, it makes us both happy and proud to know that we have and continue to earn your trust to keep your Acura safe and performing at its best. We hope to be of service to you again in the future. Happy Holidays, Adam Toy Social Media Coordinatoir Acura of Concord

December 16, 2018

Seemless I brought my vehicle in which wasn't running correctly, told them exactly what was wrong, they were able to address the problem, fix it and was able t More

by BAA31284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Dec 18, 2018 -

Acura of Concord responded

Baa31284, thank you for sharing your positive experience and we're happy you found our staff to be so supportive during your experience here at Acura of Concord. Our team strives to deliver an excellent experience, and are glad you found this to be the case while our team provided an answer for the problem. If you ever have further needs or questions, please reach out! Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

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