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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

April 21, 2019

Great customer service Excellent customer service. Very patient and understanding staff. I was kept up to date on what was happening with my vehicle. All my questions were a More

by MISSTACYJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Amanda Munroe
Apr 25, 2019 -

Acura of Concord responded

Thank you StacyJ for taking a moment to share your recent visit with us, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at our dealership. We appreciate allowing teammates, Amanda and Victoria to be a part of your Acura ownership journey and the opportunity to earn your business. Thank you again for your feedback! Please don't hesitate to let us know if there are ever any questions about your Acura, we are here to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 20, 2019

Great People & Service with New Purchase The Sales Department is very knowledgeable, accommodating, and easy to work with. They have made my car purchasing experience very pleasurable. I More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Haskins , Zarif Saeed, Rob Mayfield
Apr 23, 2019 -

Acura of Concord responded

Congratulations Sue on your new Acura purchase and thank you for sharing of your experience with teammates Will, Zarif and Rob while visiting our dealership. We are excited to be a part of your Acura ownership and looking forward to our partnership. If there are ever any questions about your new Acura, please don't hesitate to let us know how we can help. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 20, 2019

Easy to buy, easy to maintain I leased my 2109 TLX last year and the sales manager was so easy to work with! No pressure. Laid it all out and let me think about it. I thought and b More

by Coh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anatoly Neshcheret, Erik Arnold, John Gonzalves, Rob Mayfield
May 03, 2019 -

Acura of Concord responded

Congratulations Coh on your new Acura TLX lease last year and thank you for sharing of your Acura ownership experience with our dealership. With so many choices in the market we appreciate allowing us to continue to earn your business. We know shopping and maintaining a car can be a time consuming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your TLX! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 20, 2019

Excellent They always find the problem and they get right too it. They do a wonderful job Couldnt ask for anyone better. There on top of it. Thanks again More

by Sheri Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Apr 25, 2019 -

Acura of Concord responded

Hi Sheri Lynn, thanks for your praise and kind comments about our team. We appreciate your time to let us know how we are doing. Your feedback is important to us and we look forward to our continued relationship. We look forward to your next visit! Take care! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 20, 2019

Regular B1 service plus car detailing Kyle was exceptional in understanding my needs in terms of detailing the car. I was willing to pay a fair price but I wanted to make sure I was gettin More

by KROBIN2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle was filling in for Eric who normally checks me in.
Apr 25, 2019 -

Acura of Concord responded

Thank you Krobin for taking a moment to share your recent service experience with our dealership. We appreciate your high star rating and allowing teammate Kyle the opportunity to earn your business. Glad that we were able to exceed your expectations with the detailing. If we can be of any further assistance or should there ever be any other inquiries regarding your Acura, please feel free to let Kyle, Erick or any of our teammates know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 20, 2019

Excellent Buying Experience Fair price for an excellent vehicle. Have been a satisfied customer for 18 years. The sales staff work with you to get the car you want that fits with More

by moose141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Andreas Mokos, Rob Mayfield
Apr 25, 2019 -

Acura of Concord responded

Thank you Mr McCormick, we really appreciate your feedback and for taking the time to let us know how we did.during your recent visit. Congratulations on your new Acura RDX . We're glad you had such a wonderful experience with teammates Tim Tyler, Andreas Mokos and Rob Mayfield. We appreciate allowing our dealership to earn your business, for the past 18 years! As y our Acura ownership partner, if you ever in need of assistance, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 19, 2019

Customer service was excellent Rob did a great job helping us find a new car for our family, he was friendly and honest. We will be back in a few years for another new car More

by Happywithmymdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Mayfield
Apr 23, 2019 -

Acura of Concord responded

Congratulations on your new Acura and thank you for allowing Rob Mayfield and our dealership to earn your family's business and to be a part of your new car shopping experience. We are proud to be a part of your Acura ownership journey and look forward to serving your family in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 19, 2019

Acura Lease Acura of Concord took great care of me- excellent pricing and delivery of the car I wanted. Everyone at Acura of Concord was inclusive and Had the an More

by Lissie81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Church, Tyler Parker, John Gonzalves, Rob Mayfield
Apr 23, 2019 -

Acura of Concord responded

Thank you Lissie for taking a moment to share of your leasing experience during your visit with our dealership. We appreciate allowing teammates David Church, John Gonzalves, Rob Mayfield and Tyler Parker an opportunity to serve and to be a part of your Acura journey. We sincerely thank you for the positive review and looking forward to our continued relationship. Please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 19, 2019

Stellar Service Sales Managers Mark & Rob deliver stellar expertise and service. I’ve bought 5 cars from them and frankly won’t go elsewhere as they’ve earned my lif More

by mjohnson925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Rob Mayfield
Apr 23, 2019 -

Acura of Concord responded

Congratulations on your recent new Acura purchase and thank you for sharing of your experience with teammates Mark Dowling, Rob Mayfield and Ronnie Garcia while shopping at our dealership the fifth time! We know there are so many choices when it comes to which brand or dealership to work with, not to mention who to feel confident with. We appreciate the opportunity to earn your business from start to finish. We are excited to be a part of your Acura vehicle ownership journey once again, please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 19, 2019

Great Service We had received one recall item and when my husband arrived for the appointment the service dept. found a second recall item and wanted to do that o More

by SANDRA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Lewis, Yves Vrnoga
Apr 23, 2019 -

Acura of Concord responded

Thank you Sandra taking a moment to let us know about your recent visit and for allowing our dealership to earn your service business. We appreciate allowing teammates Yves Vrnoga and Donna Lewis to be a part of your Acura MDX ownership experience. We know taking time to have repairs, maintenance or service campaigns can be inconvenient but we are committed to making it as easy as possible. Should there ever by any else we can assist with, please feel free to let Yves or any of our teammates know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

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