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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
April 23, 2019
Great service From setting the appointment over the phone to speaking with the service rep, you guys never disappoint. I've always had fast and friendly service wh From setting the appointment over the phone to speaking with the service rep, you guys never disappoint. I've always had fast and friendly service when coming to Concord Acura. More
by TMITCHELL7
Verified CustomerEmployees Worked With
Amanda Munroe
April 23, 2019
Awesome Experience We had an awesome experience working with David Church. Our first best experience out of 4 vehicles purchased at Concord Acura. Very happy with David! We had an awesome experience working with David Church. Our first best experience out of 4 vehicles purchased at Concord Acura. Very happy with David! More
by magnerm
Employees Worked With
David Church
April 23, 2019
Great Customer Service Everyone at Acura is great! They are always friendly, helpful and speedy. The service department even helped me with a navigation issue that I had and Everyone at Acura is great! They are always friendly, helpful and speedy. The service department even helped me with a navigation issue that I had and now it’s working perfectly. More
by BKB1155
Employees Worked With
Victoria Nieders
April 23, 2019
Put me on the road in a potentially unsafe car So I visited this dealership because I had a notification it was time for me to get an oil change. I scheduled an oil change and at this location and So I visited this dealership because I had a notification it was time for me to get an oil change. I scheduled an oil change and at this location and I was notified that I actually needed an oil change, tire rotation, and some type of transmission service. Since the price was creeping up to about $600 I decided to opt out of the tire rotation the service, which brought my total down to just under $500. Once everything else was completed and my car was returned to me but once I got on the road and drove for less than 5 minutes I started to get a lot of alerts on the dashboard that my braking system wasn't working, my power steering system wasn't working, and a lot of different messages . I turned around went back to the dealership where they attempted to remedy the situatio. They have my car for about an hour and a half and then test drove it and returned it to me. The mechanic was asked if everything was fine he said yes everything was cleared and everything checked out. I get back on the road and within 5 minutes the same exact warning systems are activated and again I turned around and went back to the dealershi. So at this point they put me in a loaner car and tell me that they would contact me when they figured out what the problem was. The next day I was notified that the car was fixed and the reason for the warning alerts were going off was because apparently when I had one tire that was repaired from Firestone back in December and that one tire was not the same as the other tires so when they in fact rotated my tires this set off some reaction for the system to alert me that something funky was going on with my tires. My issue with this is that they didn't realize that it was my tire until the following day. Without knowing this information they willingly put me back into my car to send me home in a potentially unsafe vehicle. When I got in my car the second time after the mechanic said he cleared everything and everything was fine I know for a fact he was lyng because in both instances when I drove my car in less than 5 minutes those warning signs came up. The mechanic got in my car, drove my car, most likely experienced the same warning signs, cleared them, and then returned my car to me. I get it that it wasn't in fact a big deal but what if it was, they didn't know what was going on until the next day. I will never go back to this dealership. I would not recommend anyone servicing the car there . When it was all said and done with, for my troubles, they gave me a couple of chocolates. More
by AISHAJB7
Employees Worked With
Yves Vrnoga
April 22, 2019
Super Easy Buying Experience! Acura of Concord made me a great deal on a used Acura and I was in and out of there in about an hour and a half. Everyone I worked with was knowledge Acura of Concord made me a great deal on a used Acura and I was in and out of there in about an hour and a half. Everyone I worked with was knowledgeable, pleasant, and very helpful, I did not feel any pressure at all. Thanks for making the entire process so easy! More
by SHARON.KOBEL
Employees Worked With
Nazir Bidar, Andreas Mokos, Rob Mayfield
April 22, 2019
Excellent I highly recommend this Acura dealership, friendly and professional, Just working with Rob and you gonna see how amazing he is. Thank you And thank yo I highly recommend this Acura dealership, friendly and professional, Just working with Rob and you gonna see how amazing he is. Thank you And thank you! More
by Phuong
Employees Worked With
David Church, Rob Mayfield
April 22, 2019
Ronnie is awesome and will always be there for you. He has the great service and very friendly. I would come back just because of him. Erik is great also. Wh is awesome and will always be there for you. He has the great service and very friendly. I would come back just because of him. Erik is great also. When Ronnie is not there he takes good care of me. More
by ELEMYE
Employees Worked With
Ronnie Garcia, Erik Arnold
April 22, 2019
Longtime happy customer I've purchased and leased several vehicles from this particular dealership since 2005. My mom has done the same since before that. We have always been I've purchased and leased several vehicles from this particular dealership since 2005. My mom has done the same since before that. We have always been pleased with how we are treated. I've grown to trust them and their excellent customer service. I know that when I call anyone at this dealership, whether it be to inquire about a new vehicle, questions on finance options, or the needs in the service department, I will be met with understanding, patience, and great care. I don't ever feel pressured or rushed. Great service all around. More
by Acuraowner14
Employees Worked With
Nazir Bidar, Terry Pitts, Ronnie Garcia, Zarif Saeed, Andreas Mokos, Donna Lewis, John Gonzalves, Rob Mayfield
April 22, 2019
Great dealership. Working with Rob is always a great experience and hassle-free. Best in the business! I’ve purchased 2 cars from him now and wouldn’t go anywhere else Working with Rob is always a great experience and hassle-free. Best in the business! I’ve purchased 2 cars from him now and wouldn’t go anywhere else More
by Nc23
Employees Worked With
Rob Mayfield
April 22, 2019
Smooth buying experience Great experience at this dealership. Would recommend! Smooth buying experience. No hassle. Clean dealership and easy to find. Treated us well and no p Great experience at this dealership. Would recommend! Smooth buying experience. No hassle. Clean dealership and easy to find. Treated us well and no pressure buying. More
by andrew
Employees Worked With
David Church
