Acura of Concord
Concord, CA
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595 Reviews of Acura of Concord
Great experience! This is our second Acura purchase and I couldn’t be more pleased with the service we received. We got the car we wanted for a great price and were out This is our second Acura purchase and I couldn’t be more pleased with the service we received. We got the car we wanted for a great price and were out of there in no time! More
Not level of service I expected Had appt w car loaner but no loaner so I sat there 3 hours. The tech couldn’t replicate the squeak in my brakes so nothing was done but he did assure Had appt w car loaner but no loaner so I sat there 3 hours. The tech couldn’t replicate the squeak in my brakes so nothing was done but he did assure me it was not dangerous . I did ask and pay for a car wash but they forgot to clean/dress the driver side tire. More
The dealership is helpful, awesome& can be relied upon The dealership can be relied upon. I would 100 percent recommend to all my friends to buy their at this dealership. The place is awesome. The dealership can be relied upon. I would 100 percent recommend to all my friends to buy their at this dealership. The place is awesome. More
Service Review My car has been serviced here several times and each time I have been greeted immediately in a friendly manner. They have great customer service and d My car has been serviced here several times and each time I have been greeted immediately in a friendly manner. They have great customer service and do a good job at keeping you updated as your car is worked on! More
Just the right balance This is the 4th or 5th time I’ve leased from Acura of Concord. They strike the perfect note of attentive service without being to solicitous. This is the 4th or 5th time I’ve leased from Acura of Concord. They strike the perfect note of attentive service without being to solicitous. More
Oil Change and Recall work I had my vehicle (MDX) in for some light maintenance. They provided me a loaner vehicle for the day and got the job done on time! I had my vehicle (MDX) in for some light maintenance. They provided me a loaner vehicle for the day and got the job done on time! More
Service Except for not being able to contact service advisor for status of repair, No call back when left message. All else was very good. No other issues. Except for not being able to contact service advisor for status of repair, No call back when left message. All else was very good. No other issues. More
Safety recall Excellent service. Staff was very well informed with all questions related to services with my vehicle. Customer service were very cordial and accommo Excellent service. Staff was very well informed with all questions related to services with my vehicle. Customer service were very cordial and accommodating. Also providing transport service was very good. More
Oil change and car wash The actual service work was great. However I was disappointed that I spent almost $28 for the car wash. It was a sloppy job. The windows were not clea The actual service work was great. However I was disappointed that I spent almost $28 for the car wash. It was a sloppy job. The windows were not clean. There were several smudge spots, and there were various spots on the exterior that were missed. I will not have my car washed by your staff again. More
Get in and out Friendly service with a smile. It was crowded as usual but they strive to get me out ASAP. Just wished they provided courtesy car washes or vacuum Friendly service with a smile. It was crowded as usual but they strive to get me out ASAP. Just wished they provided courtesy car washes or vacuum More