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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

May 08, 2019

Fantastic Staff very friendly and accommodating. My experience could not have been any better! Ronnie was very friendly and helpful. I will definitely come back More

by Kellywatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
May 09, 2019 -

Acura of Concord responded

Kellywatt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for taking a moment to let us know about your recent service visit with our dealership. We appreciate allowing Ronnie Garcia to earn your business and be a part of your Acura ownership experience. If there are ever any questions, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Yves Vrnoga service I called the service to make an appointment for service B2. They gave me an appointment for next day, which was great. When I arrived at the shop Yves More

by Fjestradag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
May 09, 2019 -

Acura of Concord responded

Fjestradag, we're happy to hear you had such a positive experience with our team! We strive for 100% satisfaction, and thank you for allowing Yves Vrnoga to earn your business and be a part of your Acura ownership experience. If there are ever any inquiry about your Acura, please let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Patience, listeners, and no pushing!!! Everyone who helped me let me be the decision maker, regardless of what I asked. The we’re glad to present options and new ideas I had not thought o More

by CSJJKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I have a really bad memory!!!, Mansoor Mansoori, Zarif Saeed, Amanda Munroe
May 10, 2019 -

Acura of Concord responded

Congratulations Cynthia on your recent new Acura RDX lease and thank you so much for letting us know about your visit at our dealership. From start to finish, we were very happy to have provided you with such a positive experience. We also appreciate allowing teammates, Mansoor, Zarif and Amanda to earn your business and to be a part of your Acura journey. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Great service as always. Acura of Concord does an excellent job. The best service department I’ve encountered and makes me want to buy another Acura. More

by TANNERBRINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Kyle Jensen
May 10, 2019 -

Acura of Concord responded

Hello Mr. Brink, we are so pleased you enjoyed your recent service visit to Acura of Concord! We know our guests have options for maintenance and appreciate allowing teammates, Erik Arnold, Kyle Jensen and dealership to be a part of your Acura MDX ownership experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Excellent Service Acura of Concord has an Excellent Customer Service from the moment I set up my appointment to the day I showed up. I was totally satisfied with the se More

by ROSALLIEDELALUNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
May 09, 2019 -

Acura of Concord responded

Thank you for Rosallie for taking the time to let us know about your recent service visit. We are committed to being a part of your Acura ownership experience and it is great to see you had such a positive experience. We appreciate allowing Ronnie Garcia to earn your business and if there are ever any questions, please give us a call. We're always ready to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

A1 service and tire replacement Amanda was great. She kept me informed when the routine service visit discovered a nail in one of my tires. She arranged transport to and from the ser More

by MTZBRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
May 08, 2019 -

Acura of Concord responded

Thank you MTZBRM for taking a moment to let us know about your recent service visit. We appreciate allowing our dealership and teammate Amanda Munroe the opportunity to earn you business while keeping your Acura performing at its best. Feel free to reach out to us if you need anything. Have a wonderful day. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Awesome Experience I had a great experience and loved Ronnie’s kindness and professionalism. He was welcoming and so thoughtful. Overall experience was highly impressive More

by EQUEBONITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
May 08, 2019 -

Acura of Concord responded

Equebonita, we are so pleased you enjoyed your visit to Acura of Concord! Thank you for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Ronnie Garcia to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Great Service at Concord Acura Yves was super friendly and helpful. I got there a little early before they officially opened and he still greeted me and helped me figure out what I More

by medmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
May 08, 2019 -

Acura of Concord responded

Thank you Medmo for sharing of your experience with Yves Vrnoga and our service department. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura factory safe. Your time is valuable, and glad we could accommodate an earlier drop off. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Great customer service Had an issue with my battery, called Acura of concord, they got me a same day appointment - even though they were really booked. Amanda helped me g More

by MCho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
May 08, 2019 -

Acura of Concord responded

Hi M. Cho, thank you for taking the time to leave a review for us at Acura of Concord. We're happy we could meet your expectations with your Acura TLX. We know unexpected repairs are rarely the highlight of anyone's day but having teammates like Amanda Munroe can help make the best of the situation. Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Excellence and flexibility Fast service, friendly employees. Answered all of my questions and were quick to complete the service. Would return to this dealership again. Thank yo More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anatoly Neshcheret, Erik Arnold, Andreas Mokos
May 09, 2019 -

Acura of Concord responded

Congratulations Kimberly on your recent Mazda purchase and thank you for taking the time to share your great review. We appreciate allowing teammates, Anatoly, Erik, and Andreas to earn your business and be a part of your vehicle shopping experience. We know buying a car is still a milestone for our guests and we are happy to hear we were able to meet your expectations. If you have any further questions, please give us a call! Regards, Adam Toy Social Media Coordinator Acura of Concord

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