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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
May 18, 2019
B1 Service I was very pleased with the accelerated service. They did the B1 service while I waited. Very convenient! This was my first time working with Kyle I was very pleased with the accelerated service. They did the B1 service while I waited. Very convenient! This was my first time working with Kyle and he was friendly and helpful. More
by NOLA8AM
Verified CustomerEmployees Worked With
Kyle Jensen
May 16, 2019
Not bad. I gave YVES VRNOGA. 5 star. He worked very hard. Hard worker. Great service. Nothing else to say. ...I must go back to work. Or my boss will fire m I gave YVES VRNOGA. 5 star. He worked very hard. Hard worker. Great service. Nothing else to say. ...I must go back to work. Or my boss will fire me. ^_^ More
by WILLIAMYANG101
Employees Worked With
Yves Vrnoga
May 15, 2019
Poor Time Management Normally my experience at Acura of Concord is great. Terry Pitts had been my service contact in the past. This was my first time having my car servic Normally my experience at Acura of Concord is great. Terry Pitts had been my service contact in the past. This was my first time having my car serviced since his resignation. My appointment was at 11:30 I arrived at 11:16. I wasn’t seen and my keys taken by a service coordinator until almost 12:30. I didn’t leave the service center until 3:30. I wish someone would’ve called me before I left work and told me how back-up they were so that I could make other arrangements. I’m very disappointed with my experience at the service department yesterday. At minimum they could’ve offered me a discount on my service. More
by ANITRA.SIMPSON
Employees Worked With
Kyle Jensen
May 15, 2019
Excellent service. The service was excellent. Attentive and patient. Special mention to salesman Will Haskins for his professionalism and assistance. He made the car buy The service was excellent. Attentive and patient. Special mention to salesman Will Haskins for his professionalism and assistance. He made the car buying experience painless. More
by KARENGLASGOW
Employees Worked With
Chip Clemens, Will Haskins , Andreas Mokos
May 14, 2019
Service 5/13/19 I was completely satisfied with my experience with the service department. I would recommend acura of concord to anyone looking for an acura. I have a I was completely satisfied with my experience with the service department. I would recommend acura of concord to anyone looking for an acura. I have always had my acura serviced at this location More
by Jhanson
Employees Worked With
Kyle Jensen
May 14, 2019
Superior customer service Acura Concord always provides exceptional customer service (service department not sales- had 2 previous bad experiences there and went elsewhere to p Acura Concord always provides exceptional customer service (service department not sales- had 2 previous bad experiences there and went elsewhere to purchase cars unfortunately). The service representative went above and beyond on this visit. Somehow they didn’t have my appointment in their system but they got me in immediately and on my way. Representative (Amanda) was friendly, professional and super efficient. It was a pleasure working with her. More
by KODYLOVESNINAA
Employees Worked With
Cashiers all lovely and helpful, Amanda Munroe
May 14, 2019
Customer service My vehicle had an airbag recall. I called Acura of Concord and they scheduled my vehicle quickly. Once at the dealership, the staff were very professi My vehicle had an airbag recall. I called Acura of Concord and they scheduled my vehicle quickly. Once at the dealership, the staff were very professional and friendly. The technicians completed the service quickly. Overall, I was very pleased with the level of customer service, atmosphere, and high quality of work that was completed. I would highly recommended this dealership to anyone. More
by RL_WISE
Employees Worked With
Amanda Munroe
May 14, 2019
Great experience Erik in the service dept. is always great to work with. Their dept. is fast and efficient, I've never had trouble there. Highly recommend. Erik in the service dept. is always great to work with. Their dept. is fast and efficient, I've never had trouble there. Highly recommend. More
by JESSE619
Employees Worked With
Erik Arnold
May 14, 2019
Amazing! Super friendly staff that values their customers. The first words from Jerry was “You look like an Aspec Guy”. Totally read my mind. Two thumbs up for Super friendly staff that values their customers. The first words from Jerry was “You look like an Aspec Guy”. Totally read my mind. Two thumbs up for the red interior. More
by MAILVIT
Employees Worked With
Zarif Saeed, Jerry Ponciano, John Gonzalves
May 13, 2019
Battery warranty Great prompt and efficient service in replacing battery! Amanda was very friendly and helpful. The only negative about this dealership is lack of adeq Great prompt and efficient service in replacing battery! Amanda was very friendly and helpful. The only negative about this dealership is lack of adequate parking. More
by SYMRCE
Employees Worked With
Amanda Munroe
