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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

May 22, 2019

Great customer support Very professional and maintenance completed as promised. Would come back. Would not take my Acura to anyone else. Always go away with confidence thing More

by SSKIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
May 23, 2019 -

Acura of Concord responded

Hello SSKIL, we always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit! We appreciate allowing teammate Erik Arnold to earn your business and sincerely thank you for the positive review. If there are ever any inquiry, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 21, 2019

Amazing Service from Yves! I would highly recommend Yves at Concord Acura in the service department. It was Saturday morning, after leaving my house from Marin towards the east More

by Sandra Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
May 23, 2019 -

Acura of Concord responded

Thank you Ms Ramirez for letting us know about your service visit to our dealership. We appreciate allowing teammate Yves Vrnoga and our team to do their best to help. We know bringing one's vehicle in for unexpected repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We thank you for your kind words and your recommendation. Please feel free to let us know if there is anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 21, 2019

Love my Acura I have only used Acura for the last 18 years with my Acura’s. Always good customer service and my car always well maintained. They are winners. More

by DFABELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Usually have Erik but he was off. , Kyle Jensen
May 23, 2019 -

Acura of Concord responded

Thank you D Bella for choosing our dealership and allowing us another opportunity to earn your business with your Acura. We appreciate your feedback and sharing of both your previous and current experiences with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Kyle Jensen make all the difference. Please feel free to let us know if there is ever anything we can do to help. Here's to another 18 years! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 20, 2019

Excellent service Personal service. Experience could not be better. Eric and Donna are great and so are the techs. All employees are friendly and totally helpful. They More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
May 22, 2019 -

Acura of Concord responded

Thank you Steve for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Erik Arnold and Donna Lewis to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 19, 2019

Painless The service tech was nice and honest, I knew he was looking out for my car and my needs, all I kept thinking about was my kids in the back seat! More

by Nika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Donna Lewis
May 21, 2019 -

Acura of Concord responded

Thank you Nika for sharing of your experience during your service visit to our dealership. We appreciate allowing teammates, Ronnie, Donna and our team to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. (especially when the kids are in the back seat!) We look forward to serving you and your family again in the future and thank you for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 21, 2019 -

Acura of Concord responded

Thank you Nika for sharing of your experience during your service visit to our dealership. We appreciate allowing teammates, Ronnie, Donna and our team to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. (especially when the kids are in the back seat!) We look forward to serving you and your family again in the future and thank you for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 19, 2019

Purchased a used RDX We have purchased 3 MDX, now we are trying the RDX because we wanted a smaller car, but like how the Acuras perform. We have never used the 3rd row s More

by LEOTAWOODS
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar, Rob Mayfield
May 21, 2019 -

Acura of Concord responded

Congratulations Leota on your recent Acura RDX purchase and we're happy you found our staff to be so supportive during your previous 3 Acura ownership experiences here at Acura of Concord. Thank you for taking a moment to let us know about your shopping visit with teammates, Nazir and Rob. We appreciate the great review! As your Acura partner, we stand ready to be of assistance. So let us know if we can answer any inquiry or questions. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 19, 2019

Acura Service I always get my Acura maintained and Eric Arnold always takes perfect car of me and my vehicle. I always have taken my Acura’s to Eric and he has alwa More

by HAMZUMHIMIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna/Cashier, Erik Arnold
May 21, 2019 -

Acura of Concord responded

Thank you HAMZUMHIMIS so very much for taking a moment to let us know about your service experience with us. We are proud to be giving the opportunity to earn your business and appreciate allowing teammate Erik Arnold to be a part of your Acura ownership. Should there ever by any questions or inquiry, please don't hesitate to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 19, 2019

exceptional Service! Will always go to Concord Acura Was early, they unlocked door and took all of us waiting- from start to finish was on point. Young lady who checked me in broke everything down. Servi More

by Wh3atridge!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders
May 22, 2019 -

Acura of Concord responded

Wh3atridge!, we're happy you found our staff to be so supportive during your service visit. Thank you for sharing of your experience during while at our dealership and we appreciate your feedback and allowing teammate Victoria Nieders to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is seldom the highlight of anyone's day but having teammates like Victora that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 18, 2019

Oil change Wish they would have clean my car but other than that it was great. The cleaning service was not mentioned..next time. Car is running great More

by Miriammoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Jensen
May 20, 2019 -

Acura of Concord responded

Thank you Miriammoya for sharing of your experience with Kyle Jensen and our service department. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura ZDX performing at its very best and factory safe. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 18, 2019

All about the service From the minute you walk into service, it was all about how they could help. You’re on the “A” list at this dealership. Small, but big on satisfact More

by GERYK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
May 20, 2019 -

Acura of Concord responded

Thank you GERYK for sharing of your experience with teammate Yves Vrnoga while visiting our service department. Keeping your Acura running at its best and providing our guests the best possible experience is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

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