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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
May 23, 2019
Great Service I took my car in for a safety recall. They treated me like a king. Erik Arnold is an outstanding Service Advisor. He is one the main reason that I took my car in for a safety recall. They treated me like a king. Erik Arnold is an outstanding Service Advisor. He is one the main reason that I have been Acura Loyal Customer for over 12 years and have purchase 7 cars so far. More
by ZZZ1
Verified CustomerEmployees Worked With
Nazir Bidar, Mansoor Mansoori, Zarif Saeed, Erik Arnold, Donna Lewis
May 23, 2019
Exceptional customer service I have had my car serviced here for over 10 years. I appreciate that my service advisor remembers me and is always courteous. I also like that they do I have had my car serviced here for over 10 years. I appreciate that my service advisor remembers me and is always courteous. I also like that they don’t try to sell me on services that I don’t need. My car is over 10 years old and still runs very well, thanks to these guys for maintaining my car. More
by Celia
Employees Worked With
Erik Arnold
May 22, 2019
Excellent Service I came in for an oil change, air filter replacement, 4 new tires, and to see why the ‘check transmission system’ light was on. I dropped off my car wi I came in for an oil change, air filter replacement, 4 new tires, and to see why the ‘check transmission system’ light was on. I dropped off my car without having an appointment so my car needed to be kept over night, which I expected. Considering I did not have an appointment, Acura of Concord was very accommodating and got my car fixed in a timely manner. Kyle kept me informed throughout the whole process, and really went above and beyond. I am extremely satisfied with the customer service I received. I will definitely be back the next time my car needs to be serviced. Thank you Kyle! More
by Caren A
Employees Worked With
Kyle Jensen
May 22, 2019
Excellent, rapid service Service advisor Ron G. was once again, top notch. Addressed all my concerns and pointed out things to be aware of. He kept me apprised of progress Service advisor Ron G. was once again, top notch. Addressed all my concerns and pointed out things to be aware of. He kept me apprised of progress and got me on my way in good order. More
by RON M
Employees Worked With
Ronnie Garcia
May 22, 2019
Nice oil change Excellent service" Service advisor was once again, top notch. Addressed all my concerns and pointed out things to be aware of. I would highly reco Excellent service" Service advisor was once again, top notch. Addressed all my concerns and pointed out things to be aware of. I would highly recommend Concord Acura the service department. More
by SLAVA_BISK
Employees Worked With
Kyle Jensen
May 22, 2019
Great service I have been getting my oil change here since I bought my Honda at another Acura dealership. I have always had the best service and they are so accommo I have been getting my oil change here since I bought my Honda at another Acura dealership. I have always had the best service and they are so accommodating. They get me in within a few days of me needing my service and don't make me feel like I wasted my day being there. Usually no longer than an hour. More
by YesyLg
Employees Worked With
Kyle Jensen
May 22, 2019
Quality work Fast and ,efficient service,reasonable pricing,well organized operation.Employees have great attitude.would definitely recommend this dealership servi Fast and ,efficient service,reasonable pricing,well organized operation.Employees have great attitude.would definitely recommend this dealership service department for other than Acura makes of cars. More
by Mbz
Employees Worked With
Tyler Parker
May 22, 2019
The last time I called them to claim about my oil level beca use someone doesn't put enought oil and windsheild washer. Then the lady told me I give your phone number for a technician to speak with you, but nobo use someone doesn't put enought oil and windsheild washer. Then the lady told me I give your phone number for a technician to speak with you, but nobody call me. More
by CHAFAAAMEDJAHED
Employees Worked With
Zarif Saeed, Yves Vrnoga
May 22, 2019
Service quality The service is great. I highly recommend that shop. I can always find convenient time for the service. Also service is done fast enough at my request The service is great. I highly recommend that shop. I can always find convenient time for the service. Also service is done fast enough at my request More
by EZV17
Employees Worked With
Yves Vrnoga
May 22, 2019
Excelent service at Acura for the past 13 years We have serviced our Acura MDX 2005 at Acura of Concord since 2006, when we purchased it from the dealership. Each and every tine we brought in the ca We have serviced our Acura MDX 2005 at Acura of Concord since 2006, when we purchased it from the dealership. Each and every tine we brought in the car for service for the last 13 years we have received only a high quality 5 star rating service. Erik Arnold and Ronnie Garcia have been two of the service advisors that have provided us with great service and advice each time. We recently started to bring our daughter’s Acura 2006 RL as well, since she has started to drive. Only good and often times very fast service. We are very pleased with the service and we’ll always bring our cars to Acura of Concord for as long we will own them. Thank you. More
by Li
Employees Worked With
Ronnie Garcia, Erik Arnold
