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Acura of Concord
Concord, CA
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594 Reviews of Acura of Concord
Quick oil change I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me wha I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me what was going to be done and when my oil change and quick check was finished, he explained to me the results and recommendations of the assessment. I will definitely ask for Ronnie when I return for additional service visits. More
Awesome! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! More
Friendly courteous atmosphere The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. Very friendly environment. More
First service 5k and recall work Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would take. Since I was from out of town he made sure requested the work be expedited. My experience with the other staff there was also very pleasant. Thank you all . More
MDX Lease These guys (Nazir and Andreas) were professional and knowledgeable throughout the process and made sure to explain all the features and benefits of th These guys (Nazir and Andreas) were professional and knowledgeable throughout the process and made sure to explain all the features and benefits of the MDX. They made it very easy to get our new car! More
Best Service Center Easy scheduling process, the people who work here are very professional and have great customer service. Very trustworthy and will always be upfront w Easy scheduling process, the people who work here are very professional and have great customer service. Very trustworthy and will always be upfront with you. I’m currently in the market for a new car and part of me only wants to look at another Acura because I don’t want to switch service centers! More
excellent service The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to b The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to be done and tried to get the best rate. More
Great people, smooth transaction All the employees we dealt with were very professional and knowledgable. They made the process extremely smooth answering all my questions and never p All the employees we dealt with were very professional and knowledgable. They made the process extremely smooth answering all my questions and never pressured us into a decision. SPECIAL THANKS TO GAGAN, NICO, LYNETTE and ANDREAS. More
Service Advisor Kyle Jensen was friendly, professional and kept me informed the entire time my car was in for service and updates. Kyle is as great to do business wit Kyle Jensen was friendly, professional and kept me informed the entire time my car was in for service and updates. Kyle is as great to do business with! More
Customer-Centric Experience I visited your store to inquire about leasing an ILX to replace my previous Accord LX lease. I was hesitant on making the change to a “pricier” brand I visited your store to inquire about leasing an ILX to replace my previous Accord LX lease. I was hesitant on making the change to a “pricier” brand but Tim and his team were very helpful in helping me understand my leasing options. Ultimately, they were able to offer me a lease on a base ILX which suited my needs and was within my budget. Tim was very thorough and patient throughout the entire process. Kudos to Tim and the sales manager, Jason! More