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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
June 09, 2019
Excellent service Acura concord truly understands the importance of customer experience ; the company continues to make adjustments from the waiting room to providing a Acura concord truly understands the importance of customer experience ; the company continues to make adjustments from the waiting room to providing a ride using Lyft and the follow thru Truly enjoy working with all the service managers and I worked with Alex who has such positive energy and care I was planning on getting a new car in a year and this experience made me want to stay loyal to the acura brand Thank you acura concord! More
by Sophia
Verified CustomerEmployees Worked With
Alex, new service rep
June 09, 2019
Quick oil change I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me wha I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me what was going to be done and when my oil change and quick check was finished, he explained to me the results and recommendations of the assessment. I will definitely ask for Ronnie when I return for additional service visits. More
by LLGEORGE10
Employees Worked With
Ronnie Garcia
June 09, 2019
Awesome! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! More
by HLDZ11
Employees Worked With
Yves Vrnoga
June 09, 2019
Friendly courteous atmosphere The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. Very friendly environment. More
by dami1970
Employees Worked With
Yves Vrnoga
June 08, 2019
First service 5k and recall work Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would take. Since I was from out of town he made sure requested the work be expedited. My experience with the other staff there was also very pleasant. Thank you all . More
by FREDZERE
Employees Worked With
Kyle Jensen
June 08, 2019
MDX Lease These guys (Nazir and Andreas) were professional and knowledgeable throughout the process and made sure to explain all the features and benefits of th These guys (Nazir and Andreas) were professional and knowledgeable throughout the process and made sure to explain all the features and benefits of the MDX. They made it very easy to get our new car! More
by RIGG311
Employees Worked With
Nazir Bidar, Andreas Mokos
June 08, 2019
Best Service Center Easy scheduling process, the people who work here are very professional and have great customer service. Very trustworthy and will always be upfront w Easy scheduling process, the people who work here are very professional and have great customer service. Very trustworthy and will always be upfront with you. I’m currently in the market for a new car and part of me only wants to look at another Acura because I don’t want to switch service centers! More
by cpslo1
Employees Worked With
Erik Arnold
June 08, 2019
excellent service The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to b The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to be done and tried to get the best rate. More
by Gsm941
Employees Worked With
Erik Arnold
June 08, 2019
Great people, smooth transaction All the employees we dealt with were very professional and knowledgable. They made the process extremely smooth answering all my questions and never p All the employees we dealt with were very professional and knowledgable. They made the process extremely smooth answering all my questions and never pressured us into a decision. SPECIAL THANKS TO GAGAN, NICO, LYNETTE and ANDREAS. More
by DENNISKHAILI
Employees Worked With
Nico Herrera, Gagan Anand, Lynette Ramirez, Andreas Mokos
June 07, 2019
Service Advisor Kyle Jensen was friendly, professional and kept me informed the entire time my car was in for service and updates. Kyle is as great to do business wit Kyle Jensen was friendly, professional and kept me informed the entire time my car was in for service and updates. Kyle is as great to do business with! More
by SHIRLEY_SHARP21
Employees Worked With
Kyle Jensen
