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Acura of Concord

Concord, CA

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594 Reviews

1340 Concord Ave

Concord, CA

94520

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594 Reviews of Acura of Concord

June 09, 2019

Quick oil change I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me wha More

by LLGEORGE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Jun 14, 2019 -

Acura of Concord responded

LLgeorge10, we're so glad that we were able to go above and beyond your expectations! We are so pleased you enjoyed your visit to Acura of Concord and appreciate allowing teammate Ronnie Garcia and our dealership the opportunity to be a part of your Acura journey. When it comes to maintenance, we know our guests have choices and we are happy to be your service partner. We look forward to our continued relationship and to be of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Awesome! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! More

by HLDZ11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Jun 14, 2019 -

Acura of Concord responded

Thank you HLDZ11 for letting us know about your service experience during your visit to our dealership. We appreciate allowing Yves Vrnoga to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having a team that is focused on providing the best possible experience can make all the difference. We look forward to serving you again in the future and thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Friendly courteous atmosphere The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. More

by dami1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Jun 14, 2019 -

Acura of Concord responded

Dami1970, we're glad to hear you enjoyed your visit. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. We believe that having a safe and reliable vehicle is very important to all our guests and appreciate allowing Yves Vrnoga and our dealership to be a part of your Acura journey. We hope to be of service to you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

First service 5k and recall work Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would More

by FREDZERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Jensen
Jun 14, 2019 -

Acura of Concord responded

Hello FREDZERE, we always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your first service visit here at Acura of Concord! We appreciate allowing teammate Kyle Jensen to earn your business especially with not being familiar with the local dealerships. We sincerely thank you for the positive review and if there are ever any inquiry, please let us know. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

MDX Lease These guys (Nazir and Andreas) were professional and knowledgeable throughout the process and made sure to explain all the features and benefits of th More

by RIGG311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar, Andreas Mokos
Jun 14, 2019 -

Acura of Concord responded

Congratulations RIGG311 on your recent new Acura MDX SUV purchase and thank you for sharing of your experience with teammates Nazir and Andreas during your visit at our dealership. With so many choices in the market we appreciate allowing us to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new MDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

Best Service Center Easy scheduling process, the people who work here are very professional and have great customer service. Very trustworthy and will always be upfront w More

by cpslo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Jun 14, 2019 -

Acura of Concord responded

Thank you cpslo1 for choosing our dealership and allowing us yet another opportunity to earn your business with your Acura. We appreciate your postive feedback and sharing of both your previous and current experiences with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Erik Arnold make all the difference. Of course we would be sad if you chose another brand, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

excellent service The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to b More

by Gsm941
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Jun 14, 2019 -

Acura of Concord responded

Hello Ben, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. We appreciate allowing teammate Erik Arnold to earn your business and to be a part of your Acura ownership journey. We understand the time needed to have maintenance done can be inconvenient but we are happy to hear we were able to exceed your expectations. We look forward to be of service to you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

Great people, smooth transaction All the employees we dealt with were very professional and knowledgable. They made the process extremely smooth answering all my questions and never p More

by DENNISKHAILI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Gagan Anand, Lynette Ramirez, Andreas Mokos
Jun 14, 2019 -

Acura of Concord responded

Congratulations Dennis on your new Acura and thank you for taking a moment to share of your recent experience with our teammates Gagan, Nico, Lynette and Andreas while shopping at our dealership. We appreciate providing us the opportunity to serve and to be a part of your Acura journey. Your consideration and positive review is very valuable to us. As your Acura partner, we are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 07, 2019

Service Advisor Kyle Jensen was friendly, professional and kept me informed the entire time my car was in for service and updates. Kyle is as great to do business wit More

by SHIRLEY_SHARP21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Jensen
Jun 14, 2019 -

Acura of Concord responded

Hi Shirley Sharp, we are so pleased you enjoyed your visit to Acura of Concord! We appreciate allowing teammate Kyle Jensen and our dealership to continue to be a part of your Acura ownership. When it comes to maintenance, we know our guests have choices and we are happy to been your Acura CL partner for over 6 years. We hope to continue to be of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 07, 2019

Customer-Centric Experience I visited your store to inquire about leasing an ILX to replace my previous Accord LX lease. I was hesitant on making the change to a “pricier” brand More

by Flor Palafox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rigor, Tim Tyler
Jun 14, 2019 -

Acura of Concord responded

Congratulations Florinda on your new Acura ILX lease and thank you for sharing of your experience with teammates Tim Tyler and Jason Rigor during your visit at our dealership. With so many choices in the market we appreciate allowing us to provide solutions and to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new ILX! Regards, Adam Toy Social Media Coordinator Acura of Concord

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