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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
August 06, 2019
Would not recommend The service department is a disappointment. We have tried to take our mdx in twice and cloth times were promised a loaner vehicle. When we came into d The service department is a disappointment. We have tried to take our mdx in twice and cloth times were promised a loaner vehicle. When we came into drop the vehicle off to our surprise there were no loaners available. We also purchased prepaid services on our old mdx which we never had the chance to use before the car was sold. The service department refused to let us use them on our new vehicle and refused to refund the money we had shelled out. At this point we will only take our vehicle there out of convenience because of the proximity to where we live. I would not recommend this service department. More
by Btp840
Verified CustomerEmployees Worked With
Amanda Munroe
August 01, 2019
Ronny was GREAT! Ronnie was the greatest he went above and beyond to help me out......and I didn’t even bring him an Acura. I suggest if you go to Acura of Concord ask Ronnie was the greatest he went above and beyond to help me out......and I didn’t even bring him an Acura. I suggest if you go to Acura of Concord ask for Ronnie he won’t disappoint you. More
by Nicoleshaleen
Employees Worked With
Ronnie Garcia
July 16, 2019
Recall The recall service went very well. They repaired what they could on first visit. Had to order additional part. They notified me when it arrived. They The recall service went very well. They repaired what they could on first visit. Had to order additional part. They notified me when it arrived. They got me in to my convenience and recall repair was completed. Service Advisor Alex Farmakis was great. Very professional. More
by Nomad
Employees Worked With
Alex Farmakis, Donna Lewis
July 12, 2019
Multi-point inspection My car was taken in and serviced in a timely manner for the scheduled multi-point inspection and tire pressure check on a rear tire. The service tech My car was taken in and serviced in a timely manner for the scheduled multi-point inspection and tire pressure check on a rear tire. The service technician showed me a few tips for using the remote that I was not aware of for opening the windows. More
by TEACHERSPETVMK
Employees Worked With
James Zipp
July 09, 2019
Professional Walked in expecting a 4hr repair and they got my car done in 2. My service advisor was very professional and spoke to me in a way about my car that I Walked in expecting a 4hr repair and they got my car done in 2. My service advisor was very professional and spoke to me in a way about my car that I could understand. He also explained to me the future services that my car will eventually need. More
by Nflores1008
Employees Worked With
Yves Vrnoga
July 07, 2019
Service and recalls Always professional and courteous service. The recall repairs took a little longer than planned but that was okay as we had a loaner. Amanda was great Always professional and courteous service. The recall repairs took a little longer than planned but that was okay as we had a loaner. Amanda was great. More
by off
Employees Worked With
Amanda Munroe
July 06, 2019
Repair work Was not able to complete work Within 1 day even with a 0800 appointment, however a loaner car was provided which eliminated any transportation issues Was not able to complete work Within 1 day even with a 0800 appointment, however a loaner car was provided which eliminated any transportation issues on my part. More
by MICHAELWEAR41.
Employees Worked With
Yves Vrnoga
July 05, 2019
Great service every time I’ve been bringing my cars here for years and have been quite pleased. My cars have been kept up and running reliably. Highly recommended! I’ve been bringing my cars here for years and have been quite pleased. My cars have been kept up and running reliably. Highly recommended! More
by MSOUZA4
Employees Worked With
Tim Tyler, Mansoor Mansoori, Ronnie Garcia, Amanda Munroe, Kyle Jensen
July 04, 2019
Fast and accommodating Oil change and tire rotation took less than an hour and the waiting room is well stocked, including a fantastic coffee machine. The staff are welcomin Oil change and tire rotation took less than an hour and the waiting room is well stocked, including a fantastic coffee machine. The staff are welcoming and professional. More
by Jkev
Employees Worked With
Erik Arnold
July 04, 2019
Outstanding Service Love working with Tim, my 2nd lease with Concord Acura. He is helpful, upfront and HONEST, which I value. Everyone in the showroom was friendly and Love working with Tim, my 2nd lease with Concord Acura. He is helpful, upfront and HONEST, which I value. Everyone in the showroom was friendly and acknowledged my presence. I am a shopper and found Tim to go over and above to find me the best deal. The sales manager Jason helped me to get the best lease deal. Great team work. Malia helped in finance and is awesome. I love this dealership! N More
by SMIKED
Employees Worked With
Tim Tyler, Malia Manglicmot
