Acura of Concord
Concord, CA
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595 Reviews of Acura of Concord
Thorough and freindly Erik was prompt and responsive, ensured all the was done and working properly before releasing the car. Shuttle service was efficient with little wait Erik was prompt and responsive, ensured all the was done and working properly before releasing the car. Shuttle service was efficient with little wait time. More
Quick and efficient Kyle was prompt in meeting with me, understood why I was in, promised the car in 45 min. and it was delivered on time. Gave me an extra bit of informa Kyle was prompt in meeting with me, understood why I was in, promised the car in 45 min. and it was delivered on time. Gave me an extra bit of information on my TL (my other Acura. More
Great service As always, Ronnie does an amazing job at taking care of his customers and explaining everything thoroughly! He made sure my kids and I were fine and o As always, Ronnie does an amazing job at taking care of his customers and explaining everything thoroughly! He made sure my kids and I were fine and offered drinks and snacks while we waited and had my car ready in a timely manner. Very happy with the service More
Great service and conversations I’ll keep this short: they listen to what you’re saying, discuss with you any issues (current and future) you may have in order to prepare and know yo I’ll keep this short: they listen to what you’re saying, discuss with you any issues (current and future) you may have in order to prepare and know your car and what to anticipate. More
Recent Service Appt This was the first service appointment I had for my 2019 RDX and the individuals mentioned were very friendly, attentive and wanted to ensure my expec This was the first service appointment I had for my 2019 RDX and the individuals mentioned were very friendly, attentive and wanted to ensure my expectations had been met and my experience a pleasant one. Erik reviewed the results of my service visit, answered questions I had with my prepaid maintenance contract and even showed me how to use the new sunshade I purchased! More
Great service Had a couple recalls on my MDX. YVES, in customer service was wonderful. Took care of getting my car in and getting me a rental for the day so I cou Had a couple recalls on my MDX. YVES, in customer service was wonderful. Took care of getting my car in and getting me a rental for the day so I could get my errands done! All went very smoothly. More
Awesome experience as always Just basic oil change tire rotation and transmission fluid change and they are always helpful found me some coupons and serviced the car took us to th Just basic oil change tire rotation and transmission fluid change and they are always helpful found me some coupons and serviced the car took us to the mall and picked us up when it was done. More
Duane James Review A special shout-out to sevice advisor Erik Arnold for his exceptional customer service. He provided excellent service and ensured that my Acura (with A special shout-out to sevice advisor Erik Arnold for his exceptional customer service. He provided excellent service and ensured that my Acura (with 285,000 miles) runs like a top. I appreciate his attention to detail and his reassuring customer service ways. I have always enjoyed good service at Acura of Concord for over 10 years thanks to people like Erik and Donna Lewis. Those two rock!! More
Professional courteous quick customer oriented Erik Always provides excellent customer service he is friendly efficient and timely, Personable and professional. Erik treats his customers well. Wh Erik Always provides excellent customer service he is friendly efficient and timely, Personable and professional. Erik treats his customers well. When I come in for service so I hope that I always get him as the adviser. More
B1 service I received excellent service on my RDX. Ron Garcia did a great job explaining the multi point inspection results with me and provided great customer s I received excellent service on my RDX. Ron Garcia did a great job explaining the multi point inspection results with me and provided great customer service. More