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Acura of Concord

Concord, CA

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595 Reviews
Call Dealership (925) 246-5463

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

September 25, 2019

Great service and car is running good now Great place to have work done on my car. Great service too. Alex is great to work with . Even got a loaner car while mine was being worked on More

by Nancy K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
Report | Print
Sep 26, 2019 -

Acura of Concord responded

Hi Nancy K, thank you so much for your positive comments and for taking a moment to share of your recent experience during your service visit to our dealership. We appreciate your feedback, praise and allowing teammate Alex Farmakis to earn your business. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 24, 2019

Great service Ronnie did an awesome job helping me with both of my Acuras. Got me in and out of the facility with little waiting time. He's always helpful and frien More

by JOHNORTEGA32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Sep 26, 2019 -

Acura of Concord responded

Helllo Mr. Ortega, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience during your service visit to our dealership. We appreciate allowing teammate, Ronnie Garcia to be a part of your Acura ownership experience once again. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 23, 2019

2017 Honda Accord sport purchase Great email communication, and friendly employees. Process took about 2 hours, most of it due to paperwork signing. Never felt rushed or mistreated.ov More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera
Report | Print
Sep 25, 2019 -

Acura of Concord responded

Congratulations Jorge on your recent Honda Accord purchase and thank you for sharing of your experience with teammates Nico Herrera while visiting our dealership. With so many choices in the market we appreciate allowing our dealership earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant and quick as possible. As your vehicle ownership partner, we stand behind every one we deliver, so please feel free to let us know if there are ever any questions about your Accord! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 21, 2019

Fabulous experience The dealership and it’s employees were professional, informative, patient and helpful purchasing our new vehicle. We are return customers and recomme More

by Chalk747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gagan Anand, Will Haskins , Rob Mayfield
Report | Print
Sep 23, 2019 -

Acura of Concord responded

Congratulations Chalk747 on your new Acura purchase and thank you for taking a moment to share your shopping experience with our teammates Gagan, Will and Rob during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 20, 2019

Consistently good experience Repair work done seamlessly. Give good advance warning of future repairs or cars needs and excellent service staff. Erik went out of his way to even More

by Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Report | Print
Sep 23, 2019 -

Acura of Concord responded

Thank you Jr for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Erik Arnold to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience and finding ways to save cost for our guests can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 19, 2019

Outstanding Job Everything went perfect. No complaints at all. Great job! This all went off without a single hiccup. Amanda was a pleasure to deal with. Thanks More

by MDLPDRET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Report | Print
Sep 20, 2019 -

Acura of Concord responded

Mdlpdret, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for sharing of your experience with our service department. We appreciate allowing teammate Amanda Munroe and our dealership to earn your business and to keep your Acura performing at its best. We are committed to provide the best experience possible, so please don't hesitate to reach out if there's anything additional we can do for you. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 19, 2019

Awesome service Ronnie Garcia was very helpful and gave us a good deal on the tires! Honest man! Donna is always very helpful. Could improve on the car wash though. More

by NTeleven626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Donna Lewis
Report | Print
Sep 23, 2019 -

Acura of Concord responded

Hello NTeleven626, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Concord! Thank you for choosing our dealership and allowing us another opportunity to earn your business with your Acura. Your feedback is valuable and will be use to improve our guest experiences in the near future. We appreciate allowing teammates Ronnie and Donna be a part of your Acura journey. Please don't hesitate to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 18, 2019

Completely solving the problems Alex Farmakis is a great guy with excellent expertise in diagnosing the problems. He was enthusiastic and helpful. Alex made my visit really worthy an More

by SPACETRAVELER01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
Report | Print
Sep 19, 2019 -

Acura of Concord responded

Hello SpaceTraveler01, we appreciate your positive review about your recent experience with us! Thank you for sharing of your experience with our service department. We appreciate allowing Alex Farmakis to earn your business and to keep your Acura performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 18, 2019

Always excellent service Technicians Bill and Ray, along with Yves, are always willing to go above and beyond and have helped me on several occasions with my Old RL. More

by Old RL Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Ray, (Sr. Techs), Donna Lewis, Yves Vrnoga
Report | Print
Sep 19, 2019 -

Acura of Concord responded

Hello Old RL Driver, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your experience with teammates, Yves Vrnoga, Donna Lewis, technicians Bill and Ray. We appreciate allowing our dealership the opportunity to once again provide the highest level of care and to keep your Acura factory safe. Your feedback is valuable, and we are happy that we could be a part of your Acura journey over the years! As your Acura RL ownership partner, we are committed to your journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 16, 2019

Excellent experience: Purchase of Acura RDX with Tech Pkg My wife and I had a wonderful experience dealing with the folks at Acura of Concord when we purchased a 2020 Acura RDX SH-AWD with Tech Package in Aug More

by JEFF@IPMREP.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Zarif Saeed
Report | Print
Sep 17, 2019 -

Acura of Concord responded

Jeff, we're so glad that we were able to go above and beyond your family's expectations while shopping for your new Acura RDX. Shopping or leasing for a new vehicle is still a huge life event to many owners and we appreciate providing us the opportunity to be a part both of you and your wife's Acura journey. Your review means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Congratulations on your new Acura RDX and please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

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