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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

October 09, 2019

Ronnie is Awesome! Ronnie has been my service provider and is just an exceptional human being. He is understanding and helpful and makes a potentially stressful experien More

by SUNFLOWERCAFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Oct 10, 2019 -

Acura of Concord responded

Sunflowercafe, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience during your service visit to our dealership. We appreciate allowing teammate Ronnie Garcia and our service team to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you so much for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 05, 2019

Pleasant Experience Bought a new RDX from Concord Acura. Being a USAA member and using their car buying service they really rolled out the red carpet for my business. The More

by MikeP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Gagan Anand, Lynette Ramirez
Oct 08, 2019 -

Acura of Concord responded

Congratulations Mike on your new Acura and Thank you for taking a moment to share your experience with our teammates Nico Herrera, Gagan Anand, and Lynette Ramirez while shopping with our dealership. Your time is valuable and we appreciate allowing us an opportunity to serve and to be a part of your Acura journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 05, 2019

Excellent customer service Yves explained the maintenance needed, the charges associated and made sure that the work was done in the timeframe promised, all the time being very More

by YLEVIKOVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Oct 08, 2019 -

Acura of Concord responded

Ylevikova, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for sharing of your experience during your service visit. We appreciate your feedback and allowing teammate Yves Vrnoga to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing our dealership and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 03, 2019

Always GREAT They do a great job. Tremendous service and very competitive pricing. Highly recommended definitely the place to purchase new or used and the have ser More

by NPIKE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Erik Arnold, Andreas Mokos, Amanda Munroe
Oct 04, 2019 -

Acura of Concord responded

Hi Npike0, we are very happy to have provided you with such a positive experience! Thank you for the recommendation and sharing of your Acura ownership experience with teammates Ronnie Garcia, Erick Arnold, Amanda Munroe, and Andreas Mokos during your visits with our dealership. We appreciate allowing our team to earn your business and to be your Acura partner. Should there every be any inquiry, we stand ready to be of service. Just let us know if there are ever any questions, we are ready to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 02, 2019

Excellent Easy to deal & courteous personnel, we were treated like family,. We would have loved it more if we were offered the advance, would have taken the adv More

by JAMESANTHONY_F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Herrera
Oct 04, 2019 -

Acura of Concord responded

Hi James, we're happy you found teammate Nico Herrera and our team to be so supportive during your family's experience here at Acura of Concord. Congratulations on your new Acura MDX and thank you for the opportunity to earn your business. We are looking forward to becoming a part of your family's Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 30, 2019

Great deal and great service. I will definitely come back the next time I am in the market for a new vehicle. Gagan was really good. More

by DSCOTT.DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gagan Anand, Andreas Mokos, Rob Mayfield
Oct 04, 2019 -

Acura of Concord responded

Congratulations DSCOTT.DEB on your new Acura purchase and thank you for sharing of your experience with teammates Gagan, Andreas and Rob during your visit with us. With so many choices in the market we appreciate allowing our team to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 29, 2019

Acura headlight replacement Acura was always had great customer service. Erik Arnold, my advisor has always gone above and beyond for me. I have an established relationship with More

by PC415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Oct 01, 2019 -

Acura of Concord responded

Hello PC415, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your kind words and this wonderful review for teammate Erik Arnold. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that Erik has been able to continue to earn both your business and confidence. We will continue to look forward to being a part of your Acura journey and look forward to your next visit. Until then please feel free to let us know should there ever be anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 28, 2019

Very good service advisories Yves is very professional and very helpful knowledgeable thanks so much I’ll personally recommend him you guys should be proud to have employees like More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Oct 01, 2019 -

Acura of Concord responded

Hi Jorge, we strive for 100% satisfaction, and it is great to see you had such a positive service experience. We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Yves Vrnoga to earn your business. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We appreciate letting Yves and our dealership be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

September 27, 2019

Good stuff Had a fantastic experience buying the car, everything was above board and explained, I would highly recommend working with this dealership and the sal More

by SANDERS.RYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar
Oct 01, 2019 -

Acura of Concord responded

Hello Mr. Sanders, thanks for your praise and kind comments about our team. Congratulations on your new Acura purchase and thank you for sharing of your experience with teammate Nazir Bidar and of our dealership. With so many choices in the market we appreciate allowing us to earn your business once again. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new RDX! We are always ready to assist! Regards, Adam Toy Social Media Coordinator Acura of Concord

September 26, 2019

Repair and maintenance The Acura service adviser Yves Vrnoga was professional and friendly. He explained the process and helped me through the stress of a non- operating veh More

by Bl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Lewis, Yves Vrnoga
Oct 01, 2019 -

Acura of Concord responded

Thank you BI for sharing of your experience during your service visit to our dealership. We appreciate allowing teammates, Yves Vrnoga, Donna Lewis and our service team to be a part of your Acura ownership experience. We know bringing one's vehicle in for unexpected repairs is rarely a highlight of anyone's day but our team is focused on providing the best possible experience and outcomes. We are happy that everything turned out great and look forward to serving you again in the future. Thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

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